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“Convenient location but charmless” 3 of 5 bubbles
Review of Hotel Alpha-Palmiers

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Hotel Alpha-Palmiers
Ranked #16 of 46 Hotels in Lausanne
Singapore
Level Contributor
119 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Convenient location but charmless”
3 of 5 bubbles Reviewed 3 October 2013

A 2-day business trip. Sadly hotels by the lake were fully booked (Angleterre et Chateau d'Ouchy). I came from the Lyria TGV train so first step is to climb the very steep rue du Petit Chene. Checkin although early (11am) was ok and I could have my room. Had a room on the street side. As mentioned in other review, it can be a bit noisy from the street (mostly people talking, car traffic is very little in this street). There is an opaque glass wall between bedroom and bathroom bringing a bit a natural light which I find is always a plus. Bathroom is quite small, bathtub, no walk-in shower.
Cable tv has zillions of channels. Internet is free and without password which is convenient.
Checkout was barely OK, staff was not really courteous, wanted me to sign the credit card stub without seeing the breakdown of the bill. Also servicing of the room was half done, some objects not put back in place and some peanuts on the floor were still had not been removed...

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Frog_Singap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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640 reviews from our community

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    31
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Wayzata, Minnesota
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 3 October 2013

I had a short stay in this hotel but the location was very good if you arrive or depart by train. It's literally about a half block away from the taxi center at the train station in Lausanne. It's also very close to the city center though up a very steep walking hill. There are shops and restaurants nearby (as close as across the street). The room itself was quite large with a lovely, clean bathroom. Unbelievably, there was also air conditioning in the room, though it only turned on when you are in the room and your key card was inserted in the holder by the door. The staff was friendly and helpful. The only complaint is that the breakfast buffet was not included in the price of the hotel. But no worries - I picked up a croissant at the train station and a coffee at the office! I heard from a local that the Thai restaurant in the hotel is also very good, though I didn't have a chance to try it myself. It was a very nice stay over all.

Stayed September 2013, travelled on business
Helpful?
Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 27 September 2013 via mobile

Our room was good but kept simple. There was not more than you would expect but that's ok. We stayed there only for one night and I think äs business it's completely fine, especially if you take a look on the prices of the other hotels in town. There is a parking garage right next to it, which makes it easy to to find a parking spot in the narrow city. The room was very clean and tidy.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 874Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 September 2013

While it's not as flash as the Lausanne Palace or Beau Rivage, the Hotel Alpha Palmiers is a solidly reliable hotel in Lausanne. Its advantages are location (quite close to the Lausanne Gar and shops), simplicity and rates. Ask for a room facing the central courtyard. These rooms have sliding doors, no street noise and just the gentle sound of the fountain. I've stayed here many many times, but prior to this stay the most recent was 7 years earlier. Not much had changed (now have irons and ironing boards in the room), but that's a good thing.

  • Stayed September 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DJ999_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thessaloniki, Greece
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 12 September 2013

Breakfast was plenty. Bedrooms clean and comfort. Hotel is near metro station. Service was very good . Free internet in the hotel and the rooms. TV has many choices of channels in many languages. The only problem was that the bathroom has no door and in fact it's the same room as the main room !! Backyard is very nice !

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GiannisJX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wageningen, The Netherlands
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 11 September 2013

three nights, business.

Pro's
+rooms very nice, good bed, good bathroom, clean,
+Nice front desk staff
+location, location, location

Con's
+Waitresses in restaurant. Hello! we are guests. We told the front desk and they would relay the message.
+Front rooms are streetside, so if you want to sleep with the window open be prepared for streetlife noises.
+breakfast borders 3* instead of 4*.

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ourtimeisnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 30 August 2013 via mobile

At first glance, this place seems like a good option. It's near the rail station and the old town, and has some (occluded) views of the lake. But this is where the positives end. The hallway leading to our 8th floor room smelled like Chinese takeout (for our entire stay). The walls are paper-thin and we could hear one neighbor snoring all night and a baby crying in another room. The street noise is also quite loud, even on the 8th floor. The beds are on wheels so they tend to slide apart (if you're in a double). The bathroom is strange...towel bars are below the sink and if you hang your bath towel on them, it will touch the floor; toilet seat is flimsy plastic; tub is slippery and dangerous. And the breakfast is poor by European standards: only three kinds of cheese, barbie juice cups, watery scrambled eggs, and limited selection of rolls. So buyer beware!

Stayed August 2013, travelled as a couple
Helpful?
3 Thank CicadaAir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Alpha-Palmiers

Property: Hotel Alpha-Palmiers
Address: rue du Petit-Chene 34, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#12 Luxury Hotel in Lausanne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Alpha-Palmiers 4*
Number of rooms: 215
Official Description (provided by the hotel):
Modern Hotel with interior gardens, restaurant serving regional cuisine; set in the center of the city with views of the lake. ... more   less 
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Also Known As:
Hotel Alpha Palmiers
Alpha Palmiers Hotel Lausanne

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