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“Great breakfast and helpful and kind staff.”

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Hotel Continental Lausanne
Ranked #13 of 46 Hotels in Lausanne
Reston, Virginia
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Great breakfast and helpful and kind staff.”
Reviewed 29 May 2013

We stayed 2 nights, loved the location and overall hotel. The staff was kind and friendly after we said in french "Bon Jour" (then asking "Parlez vous d'Anglais?) Perfectly situated between train and metro. Big Hint-read about the square footage of the different rooms and pay a little more for a few more feet. You'd be amazed at the difference, I saw into the smaller room down the hall from us. Unfortunately the bed was way too hard for me, and I like firm beds. My husband was fine but I went down to the desk late at night to ask for help, they sent up 2 thick pads right away. I thought this hotel and its staff were worth writing home about! Our breakfast was included and was one the best of our 9 day trip to Europe.

Room Tip: Read square footage on room description and choose the larger. Greet the staff in French and they wa...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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488 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Norwegian first
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English first
San Jose
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 May 2013

You couldn't ask for a better location in Lausanne than this one if you are traveling by train. You walk out of the train station, cross the street and walk into the hotel. The metro is right next door so getting around the city is extremely easy. We stayed there for 4 nights in May 2013 -- we asked for a quiet room when booking the hotel -- they had us in a room overlooking the street in the front and we asked for a room in the back -- we like to keep our window open at night to keep the room cool -- the hotel had no problem giving us a room in the back. There was some noise as the area behind the hotel is sometime frequented by young people late at night, but it wasn't a big problem. The room itself was great -- lots of storage on shelves on a large wall unit and places to open up 2 suitcases. Very nice bathroom. Also enjoyed the buffet. The internet was easy to access and pretty fast. The only complaint I have is with the staff at the front desk -- I have a feeling that if we spoke French, we would have been treated better. When the internet stopped working one night, I called the front desk -- the clerk insisted that no one else was having a problem and that it must have been my computer -- no matter how much I insisted there was a problem, I was told there wasn't. I finally gave up. They called back in a 1/2 hour to let me know that the internet for the whole hotel was down (it was a Swisscom problem). When I checked out, my interaction with the front desk was very cold -- here is your bill. No asking how I enjoyed my stay or were there any problems. Except for the front desk staff, we thoroughly enjoyed our stay.

Room Tip: Quiet room in the back of hotel
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tallestguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 16 May 2013

Stayed there with friends. The hotel is on the same plaza as the train station - very convenient. The metro is the next door, but it's also in a walking distance from all the main attractions.

The room is nice an clean. Free internet (also weird Swiss provider that require you to open a separate window on the computer each time you log on). Nice breakfast (the choice could be better but OK).

The only problem I had was air conditioner that did not work the first night but it was fixed the next night.

The friends had a car and the hotel parked it on a garage close to the hotel (valet parking). They had to ask for the car ahead but it was delivered to the hotel door fast.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oldjackaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
1 review
Reviewed 13 May 2013

located just in front of the railway station. the hotel is clean and nice. the basic room is really small. the restaurant is a bit expensive.the hotel could have an "excellent" with a better price.
free nespresso at the floor. the rooms facing the station and the road are a bit noisy.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank orsella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadbeach, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2013

Right across from the station, good check-in experience. Room overlooking station, but not noisy. Major problem with in-room safe - would not work. Prompt attention by staff, but even he could not fix, despite trying several "fixes". Offered change of room to one with working safe, but none with view available, so lived with non-functioning safe. Single room was adequate, but very little space between end of bed and wall made for careful (very) movement. Bed was comfortable, room and bathroom was very clean. Breakfast was good. Would recommend.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Doxby1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
São Paulo, Brazil
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 April 2013

Stayed 3 nights, everything absolutely perfect - multi lingual front desk staff very friendly and helpful; huge room, execelent bathroom, superb breakfast - perfect location, just across railroad station. Room perfectly clean, absolutely well kept, nice amenities - in short, an excelent choice!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rubens G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 22 April 2013 via mobile

The hotel is well located just in front of the main railway station and walking distance from the old town. The breakfast is quite decent and I loved their huge nespresso machine.
On the other hand, my biggest issue with this hotel was the really hard and unconfortable bed, as well as non adjustable room temperature. I totally agree with the last comment. My room was a sauna and I had to regularly open the window to cool it down.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank the1travelreviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Continental Lausanne

Property: Hotel Continental Lausanne
Address: place de la Gare 2, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Lausanne
#8 Business Hotel in Lausanne
#11 Luxury Hotel in Lausanne
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Continental Lausanne 4*
Number of rooms: 116
Official Description (provided by the hotel):
The Hotel Continental welcomes you in the center of the French speaking part of Switzerland and only few minutes from the beautiful Lac Leman. 116 Spacious rooms offer state of the art comfort finished off with free WIFI in the entire hotel, as well as a free bottle of mineral water upon arrival. NEW ! Free and direct access to the new space of Fitness The hotel's Cafe-restaurant "Le pain Quotidien" is a offering light dishes. Since May 2014 enjoy five brand new meeting rooms, equipped with modern projection technology and designed by an experienced hotel interior designer. Welcome to the center of French speaking Switzerland. Welcome to your 4 star Hotel Continental. ... more   less 
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Also Known As:
Continental Swiss q Lausanne

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