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“Very supportive staff but bit outdated hotel”

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Hotel Continental Lausanne
Ranked #13 of 45 Hotels in Lausanne
Reviewed 14 September 2013

Continental hotel is located very conveniently - next to main train station and it is main advantage (they have low cost car park - valet parking as well). Hotel itself is little bit outdated but in general cannot complaint. Standard single room is very tiny and difficult to walk around the bed so that pulls down my scoring to average. I like atmosphere in the hotel but may agree some people will not appreciate that. Staff is very supportive and nice

  • Stayed: September 2013, travelled on business
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1  Thank Maciej Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
contilausanne, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 19 September 2013

Dear Guest,

Thank you for your positive - in general - feedback in TRIPADISOR following your stay in our Hotel. The undersigned would be happy to show you a different type of room, much larger, in which you can be accommodated next time you visit us!
Looking forward to your message to: manager@hotelcontinental.ch.

Yannis Gerassimidis – General Manager

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179 - 185 of 534 reviews

Reviewed 6 September 2013

This is a hotel located quite convenient next to the train station and the Metro. We didn't have to worry about any early trains or coming back late at night. The rooms are huge! They had a sort-of walk-in closet and there are two sinks in the bathroom. Breakfast was as stated by the rest of the reviews. A good spread and well worth the money paid because it could be expensive having to eat breakfast in town. Fast check-in and check-out, hassle free stay. Anyone with an early train to catch should choose this hotel.

  • Stayed: August 2013, travelled as a couple
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1  Thank two5kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
contilausanne, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 9 September 2013

Dear Guest,
Thank you very much for your kind feedback in TRIPADVISOR! Feedback witch describes exactly the services and possibilities for all our guests who stay in our Hotel. We’re looking forward to welcome you back soon at the Continental Hotel.

Yannis Gerassimidis – General Manager

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Reviewed 2 September 2013

The staff was wonderful and helpful. Breakfast was very good (could have used a little more variety). Double sinks and comfortable beds made our five night stay very enjoyable. A big plus was the location. So close to the main train for excursions all around the lake, as well as close to the metro for all over the city.

  • Stayed: August 2013
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1  Thank Tockj2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
contilausanne, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 9 September 2013

Dear Guest,
Your very positive comments in TRIPADVISOR help us to improve even more our services and we thank you very much for it!

Yannis Gerassimidis – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2013

We chose this hotel and town for the convenient location. We stayed at this hotel one night as a stopping point from Zermatt to Paris. We arrived at 10:3AM and they let us check in early. The customer service was excellent. We then took the train to Broc to visit Cailler's chocolate
factory and then took the train from Broc to the Gruyere cheese factory. More info http://www.la-gruyere.ch/mobile/en/page.cfm/cheese-and-chocolate. It was a great day. The room was clean and spacious for a European hotel and the bed was very comfortable. The included breakfast was good. We left early in morning to take the direct train to Paris. I would recommend and stay at this hotel again. I liked everything about this hotel for an overnight stay.

  • Stayed: August 2013
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1  Thank cindySacramento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
contilausanne, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 9 September 2013

Dear Guest,
We thank you very much for the time you’ve spent in order to give your opinion following your stay in our Hotel.
Your very positive feedback and all indications you’ve mentioned, are very welcome and help us “to do even better” next time!

Yannis Gerassimidis – General Manager

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Reviewed 31 August 2013

Hotel staff were very pleasant. The decor was terrible and the rooms tired. Room 424 had a stale smell and the curtains wouldn't completely close, so the sun woke me up early. The bathroom looked nice, but the build up of limescale on the shower meant it spurted everywhere.

Breaskfast was basic, with a very good view over the train station.

Not sure how much was paid for the night, but I would recommend avoiding this hotel in favour of the Alpha Palmiers

Room Tip: Avoid this hotel
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  • Stayed: August 2013, travelled on business
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1  Thank Dibbly_Dobbly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
contilausanne, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 9 September 2013

Dear Guest,
I thank you for your feedback in TRIPADVISOR and I can assure you that it helped me a lot in order to check and find out that you were right for almost all comments concerning the room 424. Room which is occupied very often and it’s true is a bit different compared to the majority of the other recently and completely renovated 115 rooms! Please do not hesitate to contact me (manager@hotelcontinental.ch) in order to offer you a different room in a very special rate, and I’m convinced that you’ll recommend only our Hotel from then on!
Looking forward to receive your mail!

Yannis Gerassimidis – General Manager

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Reviewed 26 August 2013

Great location just steps from the train station and the subway system. The breakfast was good and was one of the reasons I picked this hotel - otherwise breakfasts in Switzerland can become pricey. The room was clean and quiet. Overall a very nice hotel and I will be staying there next time I am in Lausanne.

Room Tip: I asked the hotel to give me a room that did not face the train station - they did and it was very q...
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  • Stayed: August 2013, travelled as a couple
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2  Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
contilausanne, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 3 September 2013

Dear Guest,
Thank you very much for your very positiv comments!
Comments which help us a lot for being even better and improve more and more our services.
Hope to have the pleasure to welcome you back soon at the Continental Hotel!
Yannis Gerassimidis
General Manager

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Reviewed 21 August 2013

This hotel is very well located just opposite the Lausanne train station. The locality is not particularly pleasant with the adjoining restaurants and cafes being at best medium but then this is probably the case in all the surrounding area of any train station. The reception staff very polite and helpful like in most hotels in Switzerland. Our room was not unpleasant. It was clean and functional but with a poor view out of the window looking at the side of a building next door which resulted in very little day light. The best feature of this hotel is its convenient location but nothing else is special about it.

  • Stayed: June 2013, travelled as a couple
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1  Thank abdiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
contilausanne, Directeur général at Hotel Continental Lausanne, responded to this reviewResponded 26 August 2013

Dear Guest,
First of all, thank you very much for your positive comments in TRIPADVISOR! Please do not hesitate to contact me next time you come to Lausanne in order to provide you with a room on the upper floors with Lake View! Looking forward to welcome you again at our Hotel and in the meanwhile please accept my best regards
Yannis Gerassimidis, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Continental Lausanne

Address: place de la Gare 2, Lausanne 1003, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Lausanne
#8 Business Hotel in Lausanne
#10 Luxury Hotel in Lausanne
Price Range: £107 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Continental Lausanne 4*
Number of rooms: 116
Official Description (provided by the hotel):
The Hotel Continental welcomes you in the center of the French speaking part of Switzerland and only few minutes from the beautiful Lac Leman. 116 Spacious rooms offer state of the art comfort finished off with free WIFI in the entire hotel, as well as a free bottle of mineral water upon arrival. NEW ! Free and direct access to the new space of Fitness The hotel's Cafe-restaurant "Le pain Quotidien" is a offering light dishes. Since May 2014 enjoy five brand new meeting rooms, equipped with modern projection technology and designed by an experienced hotel interior designer. Welcome to the center of French speaking Switzerland. Welcome to your 4 star Hotel Continental. ... more   less 
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Also Known As:
Continental Swiss q Lausanne

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