We were really looking forward to three days in this hotel at Lausanne. The room we paid for was a 'Classic' room, including full buffet breakfast and free tea and coffee making facilities. The room was comfortable, fairly spacious and with a view over the train station across to the lake. Proximity to the station was really important to us as we planned several train trips using Lausanne as a base. We were unaware that there were renovations to the entry and lobby.
Unfortunately, the communication between the head office and the Lausanne hotel did not show what we had booked and had confirmed to us by email. (The desk told us that this type of booking was no longer being made and that buffet breakfast and free tea/coffee was now an extra to be paid for). Consequently it was only with some difficulty that we got the tea and coffee making facilities and full buffet breakfast that we had already paid in our booking. It took 24 hours to fully resolve this. Other than that, service was good and reception staff were helpful.
I would recommend this hotel if access to the train station is important, but otherwise would look to compare it with other options as we have had similar rooms at a lower cost in other towns.
- Official Description (provided by the hotel):
- The Hotel Continental welcomes you in the center of the French speaking part of Switzerland and only few minutes from the beautiful Lac Leman. 116 Spacious rooms offer state of the art comfort finished off with free WIFI in the entire hotel, as well as a free bottle of mineral water upon arrival. NEW ! Free and direct access to the new space of Fitness The hotel's Cafe-restaurant "Le pain Quotidien" is a offering light dishes. Since May 2014 enjoy five brand new meeting rooms, equipped with modern projection technology and designed by an experienced hotel interior designer. Welcome to the center of French speaking Switzerland. Welcome to your 4 star Hotel Continental. ... more less
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- Also Known As:
- Continental Swiss q Lausanne