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Jackie Q
Drogheda, Ireland

Paradise by the Lake

5.0 of 5 bubblesReviewed 8 Feb 2024
A wonderful treat, so quiet and peaceful. Exquisite food in the most comfortable surroundings. Staff and service is excellant. Very easy to walk to the Olympic museum, the Metro (complimentary day ticket from Beau-Rivage) and of course the beautiful lake
Date of stay: February 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this review
Responded 5 Mar 2024
Dear Guest,
I thank you for taking the time and sharing your pleasant experience with us.
I am delighted to read that you had such a great stay and that you appreciated our service.
I will share your comments with our team and I look forward to welcoming you soon at the Beau-Rivage Palace.
Best Regards,
Caroline Cornut
Executive Assistant
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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View more hotels in Lausanne
Reviews (1,965)
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Traveller rating
1,664
170
64
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23
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18 - 23 of 1,965 reviews
Reviewed 4 February 2024

Just spent a night in the Beau Rivage and had a lovely stay. Very comfortable with excellent facilities. Location is superb, right next door to the Olympic museum. Staff are very welcoming and helpful. Truely nothing is overlooked but Lake Geneva.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Denise M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 5 March 2024

Dear Madam,
Thank you so much for your wonderful comments.
Our team is precious and I shall pass on your nice feedback.
See you next time at our property.
With my warmest regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2024 via mobile

A great hotel that unfortunately has become very impersonal and “functional”.
The lovely bar at the ground floor near the Cafe Beau-Rivage is closed … and the Lobby Lounge has recently been renovated, unfortunately not for better … at the contrary, it is by far to bright and not cozy …
The rooms are ok - but not exceptional.
Service is very good and friendly …
Would I recommend the Beau Rivage Palace for a stay in Lausanne? Not sure…

Date of stay: January 2024
Trip type: Travelled on business
Thank cosmopolitanworld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 6 March 2024

Dear Guest,
We are delighted to hear that you had a pleasant stay with us.
We take good note of your comment regarding the Bar and the Lobby Lounge and we thank you for your constructive feedback which encourages us in our efforts to always improve our quality of services. Our Bar will reopen soon.
We look forward to welcoming you back at the Beau-Rivage Palace.
With my best regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2024

Superior staff, location and facilities. Very friendly towards children , that is how it should be in every hotel. Superbe breakfast buffet with great view on the lake. If you are looking for a special experience, go there and find out. But do not forget to check the rates, it has its price, for us it was well worth it.

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Peter S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 5 March 2024

Dear Guest,
I thank you for taking the time and sharing your pleasant experience with us.
I am delighted to read that you had such a great stay and that you appreciated our service.
I will share your comments with our team and I look forward to welcoming you soon at the Beau-Rivage Palace.
Best Regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2024

the renovation of the hotel was amazing, it's like using a time machine to go back to 1900. everything shines. the cleanliness is 10 out of 10. the bed is perfect, hard. the internet was deplorable. the TVs in the room were problematic, we couldn't connect the devices to any of them. Asked to solve the problem, the reception people forgot about us and left us to wait in the room.

If you book the balloon ride and the weather is not right, you will be asked when you are coming back to Lausanne? Ha? It's been a week and they don't respond to my refund request. Given the situation, the concierge argued that the balloon company was busy. They were not busy when they charged my credit card.

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank codrinturel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 5 March 2024

Dear Guest,
We are delighted to hear that you had a pleasant stay with us.
We take good note of your comment regarding the internet service and we thank you for your constructive feedback which encourages us in our efforts to always improve our quality of services.
We look forward to welcoming you back at the Beau-Rivage Palace.
With my best regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2024

You will not find hospitality done better than here. Hands up to every single member of the staff that made our stay so special. Beautiful place, with lots of charm yet every modern comfort. We also felt our dog was very welcome which made it extra special for us

Date of stay: January 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Thierry P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 5 March 2024

Dear Sir,
I thank you for taking the time and sharing your pleasant experience with us.
I am delighted to read that you had such a great stay and that you appreciated our service.
I will share your comments with our team and I look forward to welcoming you soon at the Beau-Rivage Palace.
Best Regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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