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Alex S
Zurich, Switzerland

Fantastic staycation

5.0 of 5 bubblesReviewed 11 Mar 2024
Booked a last minute staycation at this hotel and was not disappointed. Great arrival and valet service. Very helpful doormen. Competent staff. Over all a great experience. I really can’t wait to be back soon.
Date of stay: March 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this review
Responded 13 Mar 2024
Dear Sir,
I thank you for taking the time and sharing your pleasant experience with us.
I am delighted to read that you had such a great stay and that you appreciated our service.
I will share your comments with our team and I look forward to welcoming you soon at the Beau-Rivage Palace
With my best regards,
Caroline Cornut
Executive Assistant
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,965)
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15 - 20 of 1,965 reviews
Reviewed 24 February 2024

I come from Dubai so 5-star hotels are a big deal there. This hotel is more regal than the hotels of Dubai as it has history, character and very sophisticated class.

The only area of improvement should be the offerings for breakfast. There is are no cooking stations, the bacon and other vegetarian items are placed in the same buffet pan (which is not good for Muslims who eat Halal food), and the tea bags are not strong enough for those who want stronger tea. Otherwise, everything was perfection. I will surely be back with my family.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Reemasob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 29 February 2024

Dear Guest,
We are delighted to hear that you had a pleasant stay with us.
We take good note of your comment regarding the breakfast and we thank you for your constructive feedback which encourages us in our efforts to always improve our quality of services.
We look forward to welcoming you back at the Beau-Rivage Palace.
With my best regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2024

Everything was perfect - a charming, spacious and clean suite, beautiful interiors (in our suite as well as in the common areas of the hotel) and spa area, breakfast and the food at the brasserie... we could not wish for more :-)

Date of stay: February 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank AMI171822
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 4 March 2024

Dear Guest,
Thank you so much for your wonderful comments.
Our team is precious and I shall pass on your nice feedback.
See you next time at our property.
With my warmest regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2024

A wonderful treat, so quiet and peaceful. Exquisite food in the most comfortable surroundings. Staff and service is excellant. Very easy to walk to the Olympic museum, the Metro (complimentary day ticket from Beau-Rivage) and of course the beautiful lake

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jackie Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 5 March 2024

Dear Guest,
I thank you for taking the time and sharing your pleasant experience with us.
I am delighted to read that you had such a great stay and that you appreciated our service.
I will share your comments with our team and I look forward to welcoming you soon at the Beau-Rivage Palace.
Best Regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2024

Just spent a night in the Beau Rivage and had a lovely stay. Very comfortable with excellent facilities. Location is superb, right next door to the Olympic museum. Staff are very welcoming and helpful. Truely nothing is overlooked but Lake Geneva.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Denise M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 5 March 2024

Dear Madam,
Thank you so much for your wonderful comments.
Our team is precious and I shall pass on your nice feedback.
See you next time at our property.
With my warmest regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2024 via mobile

A great hotel that unfortunately has become very impersonal and “functional”.
The lovely bar at the ground floor near the Cafe Beau-Rivage is closed … and the Lobby Lounge has recently been renovated, unfortunately not for better … at the contrary, it is by far to bright and not cozy …
The rooms are ok - but not exceptional.
Service is very good and friendly …
Would I recommend the Beau Rivage Palace for a stay in Lausanne? Not sure…

Date of stay: January 2024
Trip type: Travelled on business
Thank cosmopolitanworld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandoz Foundation Hotels, Directeur général at Beau-Rivage Palace, responded to this reviewResponded 6 March 2024

Dear Guest,
We are delighted to hear that you had a pleasant stay with us.
We take good note of your comment regarding the Bar and the Lobby Lounge and we thank you for your constructive feedback which encourages us in our efforts to always improve our quality of services. Our Bar will reopen soon.
We look forward to welcoming you back at the Beau-Rivage Palace.
With my best regards,
Caroline Cornut
Executive Assistant

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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