It's not the first time this is happening, but it will be last time i visit this establishment.
We had to wait more than 45 minutes to have our table cleaned up and still after all this time - and numerous complains to the waiters and the restaurant manager - nothing happened. More, we asked to make a complain about this and all we got was a business card to write an email to the hotel manager !!! Nobody asked us what was the problem, where it happened or why we were upset.
For sure, we'll never go there again!
- Official Description (provided by the hotel):
- The Chateau d'Ouchy and its medieval dungeon, has 50 rooms including 10 suites with a majestic panorama. The high-end comfort and quality service will charm you during your stay. Totally renovated, the originality of Ouchy will surprise you with its lounge atmosphere at the bar, with its Mediterranean restaurant, its pleasant terrace facing the lake, pool and relaxation area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotel.de, Agoda, HRS, TripOnline SA, Odigeo and Traveltool, S.L.U. so you can book your Le Chateau d'Ouchy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Le Chateau d`Ouchy Hotel Lausanne
- Le Chateau d Ouchy Lausanne