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“Cute room, convenient hotel, frosty staff”

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Carlton Lausanne Boutique Hotel
Ranked #22 of 46 Hotels in Lausanne
Reviewed 7 November 2013

The hotel is superbly located at the metro station, so getting around Lausanne is a breeze. The rooms are quaint, with fabric on the walls, but don't look too closely anywhere, as it's all getting a bit tatty. The beds were very strange - a bit like a boarding school, complete with strange plastic-type liner under the sheets! The staff are frosty, totally uninterested in helping, and miserly - the water in the mini bar was not replaced, the towels were small and old, and there is nowhere to sit except your room or a very boring foyer. There is really no ambience except in the individual rooms. Overall I was satisfied with the hotel, but how it could possibly be four stars is a total mystery.

Room Tip: The rooms facing the metro have a balcony, which is lovely, and the metro itself is very quiet.
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  • Stayed: November 2013, travelled on business
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Thank lct_reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 - 137 of 292 reviews

Reviewed 28 October 2013

Our room was very pretty with a sort of toile wallpaper. Very high ceilings, even on the middle floor. Beautiful, clean bathroom with modern shower. Nice fluffy towels.

The staff at the front desk was very helpful in assisting us with a problem with our rental vehicle; they made phone calls on our behalf without hesitation.

The hotel is outside of the Old Town area but within walking distance and you are given complimentary tickets for the metro during your stay. Parking and wifi for a fee. We were there on a Sunday night and found a great rate on their website. Everything in Switzerland is expensive so we were very pleased to get a hotel of this quality for under 100 euros.
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  • Stayed: October 2013, travelled as a couple
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1  Thank kittykai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2013

I stayed here with my family on the way to an Indian Wedding in Austria. Stayed here 5 days! The rooms are the best thing about this hotel! The air conditioning can be made to whistle it is so cold! Which is how I like to sleep! The rooms are decorated in an old 16th century style! The comforters are heavy and very comfortable! The breakfast is delicious and the coffee is nespresso! Which makes my waking up early amazing! The hotel is located less than 50 meters from the Metro. I recommend this to anyone who is in Lausanne.

Room Tip: Deluxe or higher rooms are more spacy but overall the AC is the best and it works in all rooms!
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  • Stayed: September 2013, travelled with family
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Thank anabellepaulino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

The Nash Carlton hotel is conveniently located close to the metro station, and within a walking distance from the lake.
Reasonably big room, double bath sinks.
Air conditioner, refrigerator, coffee maker (we had our own breakfast in the room)
The TV was old (we didn't care much about TV though)
What we didn't like was the bed sheet / mattress pad: with some plastic (water-proof?) at the bottom, I could hardly sleep until I put a bath towel on top of it.

Room Tip: Ask for bed sheet / mattress pad options. Ask for 30 min free Internet login/password.
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  • Stayed: August 2013, travelled as a couple
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Thank PavelU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

Well i did get a special deal, for CHF 100.- a night instead of CHF 160.- paid in advance without breakfast. i thought it was good deal.......
The Hotel is in a nice location.The personnel is very nice.
My disapointment is that the room was quite old and outdated, and very small.
I was told that the softdrinks in the minibar was included or free, as matter of fact they were only 2 small bottle of mineral water in there BIG deal.
in a 4 stars hotel you expect a little more..... there was a complimentary coffee machine.
Normally in evry 4 star hotel, you find a documentation of the hotel or the town etc nothing.
I needed paper to write something not even paper ......
I open my bed and i found out that my bed sheets had holes in it....... they were clean though

The other dispaointment was the outside parking was quite expense CHF 15.-. a night, not garded, outside in the street it is free.. so why bother.
WI FI is more expense per hour than a 5 star hotel in that region.
I was rally dispointed for a 4 star hotel in a Hotel well know country.

Room Tip: ask a room in the back of the main strees, little noise with the metro passing by , but no view
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  • Stayed: July 2013, travelled on business
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1  Thank swisstraveller2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2013

Very friendly staff, beautiful room, big, but cute balcony, good location (walk to the lake or with metro to center). Room had nice little details (not wallpaper, but fabric on the walls, nice mirrors, different furniture) really liked it!!

Room Tip: Price from the hotel is always with breakfast and quite expensive- so book before from some online s...
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  • Stayed: July 2013, travelled as a couple
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Thank triinuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

My parents (87 and 81 years old) stayed at this hotel 3 nights beginning July 2013 upon my recommendation having stayed there myself a few months earlier. When my father asked for help with carrying luggage to their room he was flatly denied. Since he is the kindest man, I cannot see any excuse for this.

  • Stayed: July 2013, travelled as a couple
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Thank HugoVelthuijsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carlton Lausanne Boutique Hotel

Address: avenue de Cour 4, Lausanne 1007, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Suites
Hotel Style:
#15 Luxury Hotel in Lausanne
Price Range: £106 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Lausanne Boutique Hotel 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Nash Carlton Hotel Lausanne
Nash Carlton Lausanne
Hotel Nash Carlton

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