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“Excellent location, service and facilities”
Review of Hotel Aulac

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Hotel Aulac
Ranked #23 of 46 Hotels in Lausanne
Reviewed 1 February 2013

We spent 2 nights here in Jan 2013. It was one of 9 hotels we used on this trip, and was the best in terms of a totally fuss-free experience. We had booked a Lake View Suite and were very happy with the room. Big bedroom and bathroom, big sitting room, lots of space for suitcases etc. Wifi worked flawlessly on all our devices, and was fast enough for good quality Skype calls. The bed was very comfortable, and the room temperature perfect, even as it snowed outside. The staff were extremely friendly and helpful without exception, and the restaurant, which is clearly very popular with the locals, provided excellent food. The Ouchy Metro station is just 2 doors away, and the service to the main Lausanne station for the fast train services is frequent and super-clean. Our Metro travel was all free using the passes provided by the hotel. Highly recommended; we would definitely stay here again.

Stayed: January 2013, travelled as a couple
1  Thank Ugnbug N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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156 - 162 of 393 reviews

Reviewed 27 January 2013

We were pleasantly surprised by the view, the lovely and spotlessly clean rooms and the dinner at the Pirate restaurant. The hotel was so easy to access from the Metro ( which was across the road from the train station). We managed with a family of'4 and 7 suitcases. We jumped on the metro,which slid down the hill like a funicular -'turned left for about ten steps and we were there! We loved it!

Stayed: January 2013, travelled with family
1  Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2013

The best aspects of the Hotel AuLac are the location and the view, if you have a lake side room. I had a comfortable stay in a cosy room. Being next to the lift wasn't ideal, as I was woken early both mornings.
Breakfast was uninspiring, I ended up with fruit salad (from a tin?) and yoghurt both mornings. I have eaten at Le Pirate several times before, and had an evening meal there this time - it was fine, though our wine was expensive.
I would certainly stay there again.

Room Tip: Ask for a view of the lake, but away from the lifts
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  • Stayed: January 2013, travelled on business
    • Value
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Thank Julie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2013

I stayed five days and my opinion is that it is a great hotel for your money. One should know that Lausanne is expensive city and should consider what one gets for her/his money. Hotel is reasonably priced and its location is marvelous. I had a room with view over the lake, harbour, and mountains panorama, with balcony. Usually extremely expensive 5 star hotels are taking such premium locations. My room was clean and newly refurbished, with bath tub. Not luxury, but surely this was not expected in Lausanne for this price. Breakfast was very good. I did not visit the restaurant for dinner, so I cannot comment. Hotel is next to the metro stop. One minus point is absence of air-conditioning in this historic building.

Room Tip: Definitely take lake view.
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  • Stayed: July 2012, travelled on business
    • Value
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1  Thank Mayoooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2013

I would have rated this hotel 3.5 stars, but for the restaurant attached Le Pirate. The service was non existent, and if anything the staff were very arrogant and ignorant when asked for assistance. French is obviously the main language in this city, however having staff working in the hospitality industry that cannot speak very good English is a recipe for disaster, that I'm sure the management should understand, or perhaps they are like the staff and don't care.
We ate here at the recommendation of one of the other writers who said they'd had excellent Mussels, yes there were plenty of Mussels, however the presentation was stark, and the flavour of the white wine and onion sauce, was way too salty....
The breakfast served in Le Pirate was very disappointing with little if any selection, we witnessed one poor couple who arrived 5 min before the breakfast closed, and the staff just began clearing everything away so there was nothing for them to have, I was appalled, and despite the gentlemen's plea's, they just continued taking things away. I was so disgusted at this inhospitable service, I have been compelled to write this review. My advice to Hotel AuLac, ditch Le Pirate or suffer more poor reviews from disgruntled travellers.
My recommendation, stay at the Hotel, but definitely don't dine here.

Stayed: January 2013, travelled as a couple
2  Thank Philwill14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013 via mobile

We had a triple room. While the balcony was huge, the room was crowded for three. Generally clean but furniture looks dated. The interiors of the hotel and corridors also look run-down, dark and not well-aired. Breakfast was so-so and staff at breakfast seem to be short-handed so that tables are not cleared promptly and the wait for bread/juice/milk to be replenished took some waiting.

  • Stayed: November 2012
    • Value
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Thank SMSJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2012

3 nights at the Hotel Aulac. First the + plus points. They still have smoking rooms if you dont want to freeze outside in swiss winter. My room was clean and tidy, there was a tub in the bathroom, very nice after spending the day with zillion meetings. There was a complimentary bottle of water in the room, very nice. You get a public transportation card and free wi-fi access for the duration of the stay. Overall everything made an OK impression. However the staff in the hotel wasnt best of service team i have seen. The restaurant staff was distant, at times ignorant. I didnt have the feeling that somebody bothered himself to attend to me. Looks like this behavior is customer dependent. As a young professional, it looked like i wasnt as important as the older always-tie-wearing business travelers. Breakfast was one of the most naked breakfast offerings i had yet to see. Dont expect a rich breakfast. One night i arrived at the hotel very late, i didnt have a lighter and sll the shops were closed. Asked at the reception, if they had matches or something, the guy wasnt really bothered to answer me. Restaurant was already closing up i asked one of the head waiters if they had something, same reaction. At the end one waiter found a lighter somewhere, bringing it to me, as if i had asked him to change a flat tyre.
The view on the lake, however, is breath taking, especially when there is snow on the mountains. All in all, 3/5.

Stayed: December 2012, travelled on business
1  Thank BizzTravel_ext
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Aulac

Address: place de la Navigation 4, Lausanne 1006, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
#6 Family Hotel in Lausanne
Price Range: £80 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Aulac 3*
Number of rooms: 84
Official Description (provided by the hotel):
Discover the charm of Ouchy's lakeside promenades, parks and gardens, surrounded by Alpine splendour and only a few steps from the Olympic Museum and the metro stop at this stunning lake front hotel. Located on the shores of Lake Geneva, the hotel is ideal for business and leisure trips; it is just 10 minutes away from the city centre and railway station, and Geneva's international airport is just 40 minutes away. The Restaurant and Brasserie, Le Pirate, offers you informal dining and regional specialities from Lake Geneva. Offering the perfect venue for seminars, cocktails and banquets, for groups of 10-50 people, the hotel boasts a splendid view over the Alps and Lake Geneva. The hotel provides a complimentary pass for the public transportation network of Lausanne. Sous-Gare-Ouchy is highly rated by guests for: Romantic, Gourmet Food, Relaxation ... more   less 
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Also Known As:
Aulac Hotel Lausanne

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