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“By the lake”
3 of 5 bubbles Review of Hotel du Port

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Hotel du Port
Ranked #22 of 46 Hotels in Lausanne
Certificate of Excellence
Bogota, Colombia
Level Contributor
77 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“By the lake”
3 of 5 bubbles Reviewed 21 June 2014 via mobile

Nice location. 15 minutes metro ride to the city center. The hotel seems to run around the restaurant. I didn't actually get to eat there, but it was always full of people, so rather popular. The bedroom was OK, good space, two twin beds put side by side, so they tend to separate, a bit on the old side, good space in the bathroom too, and also a bit old. Nice amenities, good free wifi connection speed. The breakfast buffet is rather basic, and on weekends they open one hour later but close at the same time, leaving less time for breakfast. And a nice gesture from all the city hotels: free public transport card.
I had never had any trouble with what I have come to identify as a characteristic feature of three star hotels in Europe: the front desk closes, and sometimes, like in this hotel, when it is open there is nobody there. So I had to wait for about ten minutes to check in, and for some reason the wifi connection stopped working in the morning, as I left early and came back late, I was disconnected for 24 hours, which in my case is a big deal.
Lausanne is an expensive city, and the price of the rooms follows. But if you want to be by the lake this is a good option.

Stayed June 2014, travelled on business
Helpful?
Thank JimBta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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161 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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  • Dutch first
  • English first
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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  • Any
English first
Houston, Texas
Level Contributor
149 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

This hotel is on the lake and competitively priced. This location however has it's pros and cons. The cons first...since the lake is one of the main attractions in the area, the road on which the hotel is located can be extremely busy, especially on the weekends. Also the hotel is in a busy area which can be noisy. The pros...it's on the lake! When we made our reservation there were no lake view rooms available, but when we arrived we asked if any had become available and fortunately there was and we were able to enjoy a great view. The hotel is very close to the metro (Lausanne is a good sized city) and also to other amenities. The breakfast was quite good. Also, the service at this hotel was very good, both at the front desk and restaurant. If you're staying in Lausanne I definitely recommend this hotel.

Room Tip: Lake view!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GEO_001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kentucky
Level Contributor
74 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

We spent one night in Lausanne and wished we would have stayed longer. Our room was spacious and clean with a very nice bathroom. Our room overlooked Lake Geneva and the promenade. What a great location! It was an easy walk from the railroad station to the metro and then to the hotel. The staff was friendly and very helpful. This hotel was right on the promenade and lake, so it was convenient for a pleasant walk and view of the water and mountains.

Room Tip: Ask for a room with a view of the lake.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MJSKentucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 18 June 2014

The location is perfect. Close to the metro and lake. Close to an abundance of restaurants and shops. Stayed is a front-side room with a view of the lake. That being said the hotel itself is average at best. No air conditioning and poor knowledge at the front desk to start with. The young man at the front desk told us since it was a bank holiday the bike rental store would not be open. Fortunately, we went up the hill to the city center and found it open. He told us that all dinner cruises on lake Geneva were not available until June 22. Not true. We took a great dinner cruise out of Geneva. We ask for ice to cool down a bottle of wine in our room. We were given a cup of ice. When we ask for more the lady ask if this be one or two days worth. Food in the restaurant was average.The area is very expensive so it you just want a perfect location with average accommodations at a reasonable price the Hotel Du Port will work.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ED H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagano, Japan
Level Contributor
464 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Hotel had a renovation recently, so the rooms are nice and clean.
Back side rooms are nicer. Years ago, I have stayed in this hotel in a front-side room and it was not so nice.
This time, had a back-side room, very nice.
Breakfast is basic, but very good.
Location is great, just by the water and 2-3 minutes walk from the metro station.
Internet was a bit slow.
Overall, it was a good hotel to stay, would go back again.

Room Tip: The back rooms are better, but the front rooms has better view.
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shlomi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
153 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

The location of the Hotel du Port is absolutely ideal. Close to the lake and promenades, a short walk from the Metro and buses, and lots of restaurants nearby.
From the moment we walked into the hotel we felt comfortable and 'at home'. Our reception was warm, efficient and very informative and helpful.
We had chosen not to pay extra for a lake view, and were happy to find our second floor room at the rear of the hotel was light, airy, well equipped, and spotlessly clean.
We stayed for five nights, and thoroughly enjoyed the experience. Breakfasts were excellent with a good choice of fruit and fruit juices, breads, meats and cheeses, cereals, and jams - an excellent buffet.
Throughout our stay, every member of staff we encountered was efficient, polite and helpful, and our room cleaned and serviced to a very high standard.
All in all, a really pleasant and enjoyable visit. It was our first, but will most certainly not be the last. We look forward to the next time!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank melvillecot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai
Level Contributor
87 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

I was visiting a friend in Lausanne and instead of catching the train back to Italy after dinner, decided to stay in a local hotel for the night. My trip apparently coincided with the Geneva Motor Show, so hotels in Lausanne were charging around 400CHF per night which is about €340 or US$500 - for a normal hotel room. I know Switzerland is expensive but that was ridiculous. So I was very relieved to find the Hotel du Port for 170CHF per night. When I checked in, I found my room to be small but clean and comfortable, likewise the bathroom, the wifi worked and the front desk staff were very good. Not only is it very reasonably priced by Swiss standards, it's in a great location two minutes from the metro and the hotel will provide you with a free pass that works on buses and trams as well. The hotel faces the lake and must be very pleasant in summer, but it was still too cold to spend much time outdoors while I was there. The Olympic Museum is a fifteen minute walk and there are plenty of other museums nearby. The hotel claims three stars but the service level is at least a four !

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beatric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel du Port

Property: Hotel du Port
Address: place du Port 5, Lausanne 1006, Switzerland
Region: Switzerland > Canton of Vaud > Lausanne
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #22 of 46 Hotels in Lausanne
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel du Port 3*
Number of rooms: 22
Official Description (provided by the hotel):
A charming small family-run hotel, ideally situated on the waterfront of Lake Léman and 7 minutes from Lausanne center. Its warm and modern 22 rooms will enhance your stay with us. The Nicolier family, who have been running the hotel for 3 generations would be delighted to welcome you ! ... more   less 
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