From the moment we arrived after a long 12 hour drive, we were welcomed like old friends returning. We left the car to be emptied of luggage and parked while we checked in. Within 5 minutes Julia led us to our suite on the 5th floor, Suite 521. Julia carefully showed us around the suite and asked if we were definitely happy with everything. If we had had any complaint I am sure she would have sorted a solution immediately.
Such a friendly welcome. Our luggage arrived within moments and was promptly put away in the various wardrobes. This suite is delightful with 2 balconies overlooking the front and over the lake with 2 windows to the side overlooking the adjacent church.
We were sat on our balcony with wine and a huge tray of English Breakfast tea in sunshine within 15minutes of arrival. Bliss
At night the air conditioning made strange noises every few minutes or so as if billiard balls were being dropped into the ducting and then rolled around. We were too exhausted to do anything about it at 3am but everything was swiftly sorted after making a complaint the following morning. Later that evening Ed came to our table after supper to ask if we were happy with the repair and if everything was now satisfactory. He was most concerned we had lost a nights sleep.
The breakfast buffet is simply amazing, better than many top hotels. I am normally underwhelmed by the usual offerings and resort to tea and toast, but here the selection is so extensive and appetising. I am definitely a convert to the traditional swiss muesi! Martine very kindly explained the special way it is made. Nothing is too much trouble and we really felt like we were on holiday as we were still able to breakfast at 10.30am rather than having a 9 o clock deadline. Even at 10.30 the display of food was fresh and beautifully arranged.
I have graded our stay as very good and not excellent because I feel that the decor and seating in the suite was more stylish than comfortable. The bed was particularly firm. The Nespresso machine was typical of its type - it only does an expresso with hot water, a longer coffee gets topped up with cool water. It would have been useful, especially for us Brits, to have a small kettle, either to make a cup of tea or top up the coffee. The fresh fruit was lovely, changed to alternatives each day, free coffee sachets, superb mini bar and snacks all added to a lovely break.
This hotel exudes old world charm yet coupled with all modern requirements. Outstanding
service and friendliness from everyone we encountered at the hotel.
Cannot wait to return.
- Official Description (provided by the hotel):
- Fairmont Le Montreux Palace is a unique five-star luxury hotel situated on the shores of Lake Geneva in Switzerland, overlooking the Alps. Built in 1906, this Jewel of Belle-Epoque architecture offers a traditional and elegant atmosphere, and personalized and attentive service in true Swiss style. The Montreux Palace offers 236 rooms and suites that are luxuriously furnished, designed with five star standards and amenities and equipped with the latest technology. Our guests in Montreux can experience a culinary journey around the world with our dining venues within the hotel: MP'S Bar & Grill, Montreux Jazz Cafe, Funky Claude's Bar, The Lounge and La Terrasse du Petit Palais. Enjoy our wellness facility at the Willow Stream spa and pamper yourself. Get out of the boardroom for meetings and social events boastin 40,000 square feet of exclusive ballroom and conference space. Fairmont le Montreux Palace has become the destination for unique and unforgettable weddings and proposals. ... more less
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- Also Known As:
- Fairmont Le Montreux Palace Hotel Montreux
- Fairmont Montreux
- Le Montreux Palace
- Montreux Fairmont