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All reviews train station lake view lake geneva l'occitane products arriving by train directly across the street des alpes wooden floors excellent location small balcony very nice hotel christmas market hotel restaurant an amazing view deluxe room breakfast was excellent chillon castle
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Reviewed 9 October 2018 via mobile

We loved our time at the Suisse Majestic Hotel. Arriving by train this hotel is literally a few steps away from the train station entrance. We stayed in a Deluxe Suite, Room 607. Beautiful and spacious room and the most breathtaking views from the balcony. The only negative for us was the bathroom. I found it quite hard climbing in and out the bath for a shower. Personally I would rip out the bath and put a rain shower in. Most our budget went on the hotel, so if you fancy an easy breakfast, We picked up gorgeous pastries and milk from the Coop just outside the hotel entrance. This is most definitely a hotel I would return to.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Mandilena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 15 October 2018

Dear Mandilena,
First of all thank you very much for chosing the Grand Hotel Suisse Majestic for your honeymoon.
Thank you as well for sharing your very kind feedback with us and for your recommendation.
It makes us very happy to read that you enjoyed your stay in our hotel.
We stay at your complete disposal if there is anything we can help you with!
With our best regards,
Your Suisse-Majestic team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018 via mobile

Stayed here 4 nights with my husband. We had booked a lake view room and I had contacted the hotel to request a room on a higher floor so as to get a better view of the lake. On arrival they had noted our request and we were delighted with our room. The room was spotlessly clean and very spacious. After reading other reviews I knew to ask at reception for extra pillows and an iron and ironing board. Also, the sockets are not the same as the rest of Europe. Some European adapters do work. We had two, one fitted but the other didn't. Reception have adapters you can borrow which was very helpful.
We found the reception staff to be friendly and accommodating.

We were given a Montreux Riviera card which allows you to get discounted rates on travel and other tourist attractions. Make sure you get one each as we were only allowed discount on one train ticket (even though we had used it previously for both of us without any problem... but asked for a second one at reception which was no problem).

Overall we really enjoyed our stay. Montreux was a great base and with the train station across the street from the hotel it made visiting other parts of Switzerland easy.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank KMK249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 15 October 2018

Dear Kerie M,
WOW! Thank you for sharing your lovely feedback with us and for your recommendation!
Thank you as well for reading our answer to other reviews as indeed we do offer extra pillows, coffee and tea facilities on request for our guests.
We are delighted to read that your room was up to your expectations and that you managed to make the best of our confortable location.
We are also very glad to read that you enjoyed our services and found our staff helpful.
We will for sure share your feedback with them in order to continue working on our guests stay satisfaction.
We would love to welcome you again on your next visit.
We stay at your complete disposal if there is anything we can help you with!
With our best regards,
Your Suisse-Majestic team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018

The best thing about the Majestic is the view at sunset. Breakfast is a close second - lots of options, well done. Staff were all friendly. The main negative is the gym, which is tiny and has very little in the way of exercise equipment, and no free weights (dumbbells). Don't pick this place if you plan to exercise while on your visit.

Room tip: Get a room with a lake view.
Date of stay: September 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Dad_from_the_Midwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 15 October 2018

Dear Dad_from_the_Midwest,
First of all, we would like to thank you for your review and for sharing your experience with us.
We are happy to read that you enjoyed your experience at our hotel despite the fact that our gym was not up to your expectations.
We will not forget to share your positive feedback regarding our staff with them in order to keep improving the services provided to our guests.
We hope to welcome you back very soon.
We stay at your entire disposal if there is anything else we can help you with.
With our best regards.
Your Grand Hôtel Suisse-Majestic team

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Reviewed 24 September 2018 via mobile

Conveniently located right across from the Montreaux train station. Make sure to reserve a lake view room! It is worth every penny. The 45 restaurant has attentive service and delicious food. All in all, we are very happy with our booking.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Jacob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 2 October 2018

Dear Jacob R,
First of all, we would like to thank you for your review and for sharing your experience with us, that we have fully taken into consideration. We are happy to read that you enjoyed your lake view room as well as our convenient location.
We will not forget to share your positive feedback regarding our staff with them in order to keep improving the services provided to our guests.
We hope to welcome you back very soon.
We stay at your entire disposal if there is anything else we can help you with.
With our best regards.
Your Grand Hôtel Suisse-Majestic team

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Reviewed 20 September 2018

We were here for 3 nights. Our room was fairly small but comfortable. We were travelling as part of a group so did not expect to get lake views or a large room although I understand some others in our group did get bigger rooms. Luck of the draw in our case. Fantastic bar area to enjoy a beverage or two at the end of a day of touring. Good variety at breakfast with local produce. Pleasant staff. The room had a fridge which was great. There was no iron or coffee making facilities but I have become used to this in Europe now. Great location right next to the promenade and local restaurants.

Room tip: Ask for a lake view
Date of stay: September 2018
Trip type: Travelled as a couple
Thank Christine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 2 October 2018

Dear Christine A,
Thank you very much for taking the time to share your feedback with us.
We are delighted to realize that you found your room comfortable. Indeed, whenever our availabilty allows it, we are always glad to give some upgrades to our guests. Therefore, sometimes, it doesn't allow us to do it with all the participants of the same groups, we are very sorry for this.
Indeed we do not have a permanent coffee/tea service in room but are always happy to provide some upon request to our guests.
Thank you as well for your feedback regarding our staff. We will communicate your message with them in order to keep improving our guests experiences.
We hope to welcome you again very soon, this time in a lake view room!
We stay at your complete disposal if there is anything we can help you with!
With our best regards,
Your Suisse-Majestic team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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