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All reviews train station lake view lake geneva l'occitane products arriving by train directly across the street des alpes wooden floors excellent location small balcony very nice hotel christmas market hotel restaurant an amazing view deluxe room breakfast was excellent chillon castle
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3 - 8 of 1,310 reviews
Reviewed 2 weeks ago via mobile

Nice hotel with a excellent location and a very nice bar called 45! It gives you a splendid view overlooking the lake and the mountains. It’s located very central and the rooms are clean. Restaurant downstairs was terrific!

Date of stay: January 2019
Thank stjepoank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 1 week ago

Dear stjepoank,
Thank you very much for your review.
We are very happy to realize you enjoyed your time at our hotel.
We hope we will be able to welcome you again and reach the five stars next time!
We stay at your complete disposal if there is anything we can help you with.
With our best regards,
Your Suisse-Majestic team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We stayed only one night but a lovely old hotel with lovely cocktails! Would stay again! The service was excellent and very attentive. The rooms were very clean and a great position next to the lake, wild recommend.

Date of stay: December 2018
Trip type: Travelled as a couple
Thank chris_ian_mason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 1 week ago

Dear chris_ian_mason,
Thank you for your sharing your rating with us.
We are very happy to realize that you enjoyed your stay and gave us 5 stars!
We would love to get the chance to welcome you back and make you enjoy another wonderful stay at the Grand Hotel Suisse Majestic.
With our best regards,
Your Suisse-Majestic Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Beautiful facade and friendly reception staff. Clean and directly opposite the station which was a bonus. And regrettably that was the positives for us. Found false eyelashes on the floor (not ours!), no coffee or tea facilities in the rooms and the bathroom is minute! The tap in the bath for the over-the-bath shower was badly placed which meant knocking your shins on it all the time. We eventually took the system apart as the water would not drain..

Date of stay: December 2018
Thank BFO1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 1 week ago

Dear BFO1964,
First of all, we would like to thank you for your review and for sharing your experience with us that we have fully taken into consideration.
We are very sorry to read that your room was not up to your expectations.
Indeed, we do not have in room coffee or tea facilities. Therefore, we would have loved to help you on this regard as this service is provided at the reception upon request.
Regarding the other mentioned aspects we would like to apologize and hope that this didn't stop you from enjoying the rest of your stay.
We will make sure this stays an isolated case as we always work very hard to make our guests feel welcome.
We hope to welcome you again soon and prove to you how seriously we take our guests comments into account.
With our best regards.
Your Grand Hôtel Suisse-Majestic team

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Reviewed 4 weeks ago via mobile

I immensely enjoyed my stay. It offers stunning views of Lake Geneva and the rooms have an artistic interior. My only critique is that the room is too tiny for more than 2 people. So book for 2 people only! I intend to come back.

Date of stay: December 2018
Trip type: Travelled with family
1  Thank Gideon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 1 week ago

Dear Gideon B,
Thank you very much for taking the time to share your feedback with us and for choosing our hotel during your visit to Montreux..
We are very glad you enjoyed our comfortable location and managed to make the best out of it.
We hope you also had some time to visit the Christmas market during your stay!
We hope to welcome you on a future occasion very soon!
With our best regards,
Your Suisse-Majestic team

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Reviewed 12 December 2018 via mobile

This is a grand old hotel in a stretch of hotels along the waterfront.
It looks impressive and has been renovated.
Again, in our group, the rooms were unequal in size, ours being quite small with a very tiny bathroom. The tub of the tub/shower combo was quite deep and slippery, making access difficult.
We had a very tiny balcony, inches from the neighbours who were smoking on theirs.
The bed and pillows were very firm to uncomfortable.
Still the lovely outdoor bar/restaurant, location and view made it a good stay.

Date of stay: September 2018
Trip type: Travelled as a couple
2  Thank OntarioJackson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHSM001, Sales & Marketing Coordinator at Grand Hotel Suisse Majestic, responded to this reviewResponded 4 weeks ago

Dear OntarioJackson,
First of all, we would like to thank you for your review and for sharing your experience with us.
Indeed and as you very correctly signaled our hotel's rooms and bathrooms are all different due to our peculiar infrastructure as we are a Belle Epoque style hotel.
Regarding the shower are well as the pillows, when informed so by our guests, we provide either anti slipping carpets as well as additional pillows. We are extremely saddened that we didn't get the chance to help you on this matter.
We are therefore happy that you enjoyed our bar and restaurant and would love to get the chance to welcome you back on your next visit to Montreux.
We stay at your entire disposal if there is anything else we can help you with.
With our best regards.
Your Grand Hôtel Suisse-Majestic team

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