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“Nice lake view but average food”
Review of Hops One

Hops One
Ranked #27 of 133 Restaurants in Zug
Cuisines: Italian, Seafood
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Dinner, Lunch, Reservations
Reviewed 28 June 2018 via mobile

It is strange that the restaurant opens at 17:30 but the kitchen is open from 18:00. We had to wait until the kitchen personnel finished their dinner. When a new wine is ordered, they do not mind and pour it in the same glass. Salad with asparagus and salmon was OK, Black Angus burger was also average. The restaurant might be popular because of the lake view.

Date of visit: June 2018
Thank Shimnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzGastro, Inhaber at Hops One, responded to this reviewResponded 2 July 2018

Hello,

First of all, thank you for visiting our vintage style restaurant and taking the time to write a review.

We are glad you had a good experience with us overall. We are sorry you had to wait to order, next time we'll make sure to provide you with a seamless experience. We invite you to come again to have a delicious meal at the lake of Zug. By the way, you might be interested in our special 4-course menu: 3 beers and 1 crispy burger.

We look forward to welcoming you back soon.

Yours sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4 - 8 of 187 reviews

Reviewed 19 June 2018 via mobile

I visited this restaurant in May. We were a group of friends. The food was very good and service attentive. The restaurant specializes in beer although we didn't try them.

Date of visit: May 2018
Thank doloresb36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018

I don’t really even like hamburgers much. But once you move to the Zug area, you realize how bad the $28CHF hamburgers are in...and you wind up trying to find something that rises to the level of ‘acceptible’ which is a bit sad. Hops One and Pier 41 are the two places we’ve found where you can actually feel like you’re eating a normal hamburger or chicken burger. Everywhere else you spend your meal wondering why anyone would spend that much money on such a bad burger and dreaming of a 5Guys...

Date of visit: March 2018
Thank irishm649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzGastro, Inhaber at Hops One, responded to this reviewResponded 3 April 2018

Hello,

Thank you for your positive review, we really appreciate your feedback!

It's great to read you liked your burger at hops one. Our chef uses only the freshest and best quality ingredients, which shines in the rich flavors of our dishes. Have you already tried our 4-course menu with three biers and one burger?

"Home is where you can drink Beer and eat a Burger!" We look forward to your next visit!

Sincerely,
Hops One Team

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Reviewed 23 October 2017

The food was not good. Everything was over priced. Staff gave us the wrong change. We were there on the 1st of August. First opening day and were very disappointed.

Date of visit: August 2017
Thank Halimah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzGastro, Inhaber at Hops One, responded to this reviewResponded 25 October 2017

Dear customer,
Thank you for leaving a rating. We are very sorry, we didn’t meet your expectations. We work very hard to provide our guests with the best possible experience. If we failed to do so, you can always approach us directly. We hope to be able to earn your trust back and welcome you back soon!
Yours sincerely

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Reviewed 22 October 2017 via mobile

Everything was great - service, food and drinks. Caesar salad, cordon bleu, tsatsiki and chicken burger were brilliant.

Date of visit: October 2017
1  Thank H3648MIdavide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FritzGastro, Inhaber at Hops One, responded to this reviewResponded 23 October 2017

Dear customer,
Thank you for giving us a perfect rating. We are so glad that you had a superior experience at our restaurant. We pride ourselves on our excellent service, varied and seasonal menus, and locally sourced produce. Feedbacks like yours serve our team a great motivation to deliver the best possible customer experience. We hope we will be having you back with us again soon!
Sincerely, Hops One Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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