I'm afraid that I have got to disagree with the majority of the reviews for Hotel Villette...
We stayed here for 4 nights for the Ironman (140.6) Switzerland in July 2013 which I was competing in. Having read reviews from lots of differing sites we decided to go with Hotel Villette purely for location and we were not disappointed, it is ideally situated in the heart of Zurich, a 1 minute walk from the lake side, and is only a stones throw from the tram station which gives you a 10 minute ride to the start point for the IM.
Yes the reception is on the second floor, but as a seasoned traveller, I find that this is not unusual for small establishments on mainland Europe, the lift is great and can fit 3 people in it. Our room was a decent size (double bed and a single for our daughter, all with en-suite, shower toilet, sink and TV with English speaking channels), the safe was bolted into the wardrobe and the room was cleaned every day we were resident. The towels were changed when we left them on the floor as instructed and the reception staff speak a good standard of English.
Breakfast was of a decent standard, with all the usual continental meats, cheeses, fresh bread, fresh coffee etc. (admittedly there is no cereal), and this is all served in the restaurant on the ground floor which is integral to the hotel, a nice little touch is that the boiled eggs have the Swiss flag painted onto the shells...
Negatives - and to be honest these didnt detract from the stay in any way... Only two plug sockets in the room (although it looks different at first glance, it is a normal two pin European fixture) and No air con in the rooms and there was a freak heat wave during our stay (36 - 38 degrees) so it would have been a god send if we had it. When I asked the reception as to why they had no AC, they told me that no hotels in this particular district were allowed to fit it as they are all listed buildings due to their age (this was confirmed by friends staying in another hotel, so its not Hotel Villette's fault). And finally I actually found that I still had our room key when I got home to the UK so I called them and posted it the same day, which they said would not be a problem, they then proceeded to debit my credit card 500 swiss francs (which equates to £342, $553 or 404 Euros) for the key... I rang them and asked why they had done that and they said that once they received the key they would re credit my card... They did but I lost out around £8 on the exchange rate.
As for the reviews saying that it is over priced.... WELCOME TO SWITZERLAND !... everything is over priced and if you cant handle that from the out set then I really suggest that you don't come... As its not fare to come and then moan about it later.
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