Just booked in this afternoon. I rang before booking for room with disability facilities. I have an email to day booked wheelchair friendly room. When arrived offered twin room with tiny bathroom and little room to move wheelchair. My husband who is a good wheelchair drivers raped his finger on wall. I asked fir a room with disabled facilities. And showed email. the receptionist said we don't have any disabled rooms for married couple only single with adjoining room for a cater. We have been married fir 23 yearsand my husband has always had a disability. Are we the only ones that are married and travel? They offered me the single diaabled room with disabled room but I would have to pay fir 2 rooms. I pointed out that we had booked a double room with it being accessible and surely their problem. Should I have to pay for another room because we are married and disabled. Surely this is discrimination on two counts. Eventually after much deliberation. They have given me two rooms that are interconnecting . One with an accessible bathroom. So if you are married and want a room with disability features like a bathroom do not come to this hotel. However if you are single and you can travel alone or want 2 rooms which you would need to pay fior 2 room is great and an adequate size. The tram link is easy but the step free access is at the letzigrand stadium and a 5 minute walk to the hotel.
- Official Description (provided by the hotel):
- Hotel description / Facilities:• 159 comfortable rooms in three different categories: Comfort, Business and Junior Suites• All rooms with shower, air-conditioning, flat screen TV, Pay-TV system, and free internet access by LAN or W-LAN. Business rooms and Junior Suites are located on the upper floor level and additionally equipped with a coffee machine.• The H+ Restaurant with 135 seats in the lobby area serves delicious Swiss and international meals. In summer time our terrace has room for 60 people. ... more less
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