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“Just your average room”
3 of 5 bubbles Review of H+ Hotel Zuerich

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H+ Hotel Zuerich
Ranked #70 of 138 Hotels in Zurich
Miami, Florida
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Just your average room”
3 of 5 bubbles Reviewed 17 September 2013

thankfully we stayed here in Sept & it wasn't hot. There was no A/C in this room & was stuffy. Had it been hot outside it would have been very uncomfortable.
Our room was newly renovated so I was surprised at the no A/C part.
The beds were comfy, the room was clean. The wifi in the room was TERRIBLE.
We only stayed one night & stopped in to ask for a room - they wanted 360CHF for one night. We asked to pay 150CHF but our offer was declined. As we were out front deciding on where to go, the front desk agent came out & offered us the room for 160CHF. He gave us a room that was reserved but because it was 2 a.m. he no longer had to hold it. I'm SO happy that we didn't pay 360CHF for this room. At 160 it was SERIOUSLY overpriced for what you get. I understand its Zurich & a big city - but we weren't even in the city center - and for that price the WIFI should at least be functional in the room and there should be A/C.
If you're going to Zurich - I would stay somewhere else for the price of this place.

Room Tip: No A/C, No WiFi in rooms
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MiNena77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Till S, Manager at H+ Hotel Zuerich, responded to this review, 23 September 2013
Dear Guest

It is very important to me to get your opinion and comments, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately.

It is with great regret to hear that you were not fully satisfied with your stay, especially the aircondtion of the room.

Please accept my apologies for the inconveniences caused.

Thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one.

Kind regards

Till Sommer
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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495 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Miami, Florida
Level Contributor
177 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 bubbles Reviewed 6 September 2013

If you plan on being able to sleep in september in this hotel, forget about it. This Ramada has no American Standards. Stayed here 2 nights, on the 3rd floor, standard room, and I did everything in my power to never be in the room! The heat was unbearable, sleeping is clearly not an option as I was told air is cooled by water and is not your traditional type of cooling system. The reason I am writing this is not that I am not accustomed to sleeping with out air but more so I am disappointed the hotel lied and said it had air conditioning! Last note I would like to say, should you be brave enough to come here, ask for a fan during your check in, as there is only 3 fans for the entire hotel! Been here once, wouldn't come back again!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anabellepaulino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Till S, Manager at H+ Hotel Zuerich, responded to this review, 16 September 2013
Dear Guest

It is very important to me to get your opinion and comments, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately.

It is with great regret to hear that you were not fully satisfied with your stay, especially the aiconditioing condition of the room. Please accept my apologies for the inconveniences caused.

Thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one.

Kind regards,

Till Sommer, Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 29 August 2013

We stayed there for two nights and spent most of the time exploring the city and only went back to the hotel to sleep. You can get the tram outside the hotel, halal food is also available very near to the hotel. Found no issues, all in all, a very good hotel.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alihameeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Till S, Manager at H+ Hotel Zuerich, responded to this review, 9 September 2013
Dear Guest

Thank you for your effort writing on tripadvisor.

It is very important to me to get your opinion, since it will help us to maintain the standard of the hotel and its quality of service. Furthermore we will be able to correct small mistakes immediately.

I was pleased to read that overall you enjoyed your stay.
Looking forward to welcoming you again in Zurich, I remain

With kind regards,
Till Sommer
Rooms Division Manager
RAMADA Hotel Zürich City
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 August 2013 via mobile

I've enjoyed my stay there as the tram to city is 1min away from hotel. And Europcar rental is just next to hotel. Restaurant and shopping mall is nearby too.
The hotel room condition - you won't regret it. Its great!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hafizah-ahmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Till S, Manager at H+ Hotel Zuerich, responded to this review, 29 August 2013
Dear Guest

Thank you very much for your valuable comments and encouragement, which is highly appreciated. We believe into constant improvements through customer recommendations and would surely love to see you soon again at the RAMADA Hotel Zürich City. Wishing you all the best we remain

With best regards

Till Sommer
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 24 August 2013

This was the last hotel we stayed at before returning home after a two week European holiday. Loved the firm bed and the modern rooms. The sauna was a nice touch especially since we had very sore muscles from travelling intensively the previous couple of weeks. The location is very convenient on tram line 2 into the city (15 mins). A cab to the airport costs about CHF 56. The hotel even allowed us to check out a bit late given our late flight which was a nice touch.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tjaartvdw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Till S, Manager at H+ Hotel Zuerich, responded to this review, 26 August 2013
Dear Guest,
Thank you very much for your recent stay at the RAMADA Hotel Zurich City and your time spend to evaluate our services and quality level. We are really delighted to see that you enjoyed the city and the hotel. Please do not hesitate to contact us when returning to Switzerland to make further experiences within our RAMADA Hotel chain either again in Zurich or other city destinations in Switzerland. Wishing you all the best and remain with best regards
Till Sommer, Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hemel Hempstead, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 23 August 2013

Just booked in this afternoon. I rang before booking for room with disability facilities. I have an email to day booked wheelchair friendly room. When arrived offered twin room with tiny bathroom and little room to move wheelchair. My husband who is a good wheelchair drivers raped his finger on wall. I asked fir a room with disabled facilities. And showed email. the receptionist said we don't have any disabled rooms for married couple only single with adjoining room for a cater. We have been married fir 23 yearsand my husband has always had a disability. Are we the only ones that are married and travel? They offered me the single diaabled room with disabled room but I would have to pay fir 2 rooms. I pointed out that we had booked a double room with it being accessible and surely their problem. Should I have to pay for another room because we are married and disabled. Surely this is discrimination on two counts. Eventually after much deliberation. They have given me two rooms that are interconnecting . One with an accessible bathroom. So if you are married and want a room with disability features like a bathroom do not come to this hotel. However if you are single and you can travel alone or want 2 rooms which you would need to pay fior 2 room is great and an adequate size. The tram link is easy but the step free access is at the letzigrand stadium and a 5 minute walk to the hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Till S, Manager at H+ Hotel Zuerich, responded to this review, 26 August 2013
Dear Guest
Thank you very much for your comments written on Tripadvisor and for having chosen the RAMADA Hotel Zürich City. We do understand that your expectations have been slightly different in regards to the hotels infrastructure, but assure you that we are working constantly on future improvements to make this hotel being the best choice for a traveller when visiting Zurich for business or pleasure. We are looking forward to welcome you and your friends again at our hotel, accordingly. Wishing you all the best and remain with kindest regards.
Till Sommer, Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 16 August 2013 via mobile

Thoroughly enjoyed our stay. Felt at home in this hotel. Rooms a little small, but relative to price which was extremely reasonable given everything in Switzerland is expensive for Aussies. Very clean. Well administered. Front counter staff very helpful. We booked tours from there with ease. I have a slight disability but had no trouble dealing with the tram system just down the road. Easy to reach main parts of city from here. Italian and Asian restaurants across the road very nice. Air con was challenged during European hot spell 36. Open the window a little at night. Sleep fine if you have enjoyed some of what this beautiful country/city has to offer. Oh, I am ashamed to sayi am in awe of the number of languages spoken by most. No problems with ours. French an advantage.

Stayed July 2013, travelled as a couple
Helpful?
Thank Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Till S, Manager at H+ Hotel Zuerich, responded to this review, 17 August 2013
Dear Guest,
Thank you very much for your recent stay at the RAMADA Hotel Zürich City and your time spend to evaluate our services and quality level. We are really delighted to see that you enjoyed the City and the hotel. Please do not hesitate to contact us when returning to Switzerland to make further experiences within our RAMADA Hotel chain either again in Zurich or other City destinations in Switzerland. Wishing you all the best for a great year and remain
with best regards
Till Sommer, Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H+ Hotel Zuerich

Property: H+ Hotel Zuerich
Address: Badenerstrasse 537 | 8048 Zürich, Zurich 8048, Switzerland (Formerly Ramada Hotel Zurich City)
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #70 of 138 Hotels in Zurich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H+ Hotel Zuerich 4*
Number of rooms: 159
Official Description (provided by the hotel):
Hotel description / Facilities:• 159 comfortable rooms in three different categories: Comfort, Business and Junior Suites• All rooms with shower, air-conditioning, flat screen TV, Pay-TV system, and free internet access by LAN or W-LAN. Business rooms and Junior Suites are located on the upper floor level and additionally equipped with a coffee machine.• The H+ Restaurant with 135 seats in the lobby area serves delicious Swiss and international meals. In summer time our terrace has room for 60 people. ... more   less 
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