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Reviewed 12 March 2014

We had dinner at the restaurant at it was outstanding! Had a massage at the spa and that was exceptional. loved the hot tub outside overlooking the city. The hotel was gorgeous and the rooms were superb. The entire staff was very attentive.

Date of stay: January 2014
  • Trip type: Travelled as a couple
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1  Thank senanif
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this reviewResponded 27 March 2014

Dear Guest

Many thanks for your positive comment on the culinary offer and on the Dolder Grand Spa following your recent stay with us. We are delighted to read that our team was able to create a positive impression, and we truly hope to welcoming you back soon. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director

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Reviewed 7 March 2014

My husband and I had the pleasure of staying in this property recently for 5 amazing days ......the property with its vast exquisite and impressive art collection thoughtout the property was breathtaking .....the staff was beyond helpful and attentive .... Definitely coming back !!!

Date of stay: February 2014
Trip type: Travelled as a couple
2  Thank Mhfita
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this reviewResponded 18 March 2014

Dear Guest

Many thanks for your recent stay at the Dolder Grand and for writing so favourably about us.

We are delighted to hear that you and your husband had a great time with us and enjoyed the remarkable art collection on display as much as the friendliness and attentiveness of our staff. Your feedback is motivation to us to continue our efforts in the same direction, and I will gladly share your remarks with my team.

It will be our pleasure to welcome you back to the Dolder Grand at the next opportunity. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director

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Reviewed 6 March 2014

Althhough I live in Zurich, I treated myself with a weekend at the Dolder! Its a true 5 star luxurious experience! Although its very expensive, I would still suggest to stay here for a weekend at least..
Staff is very friendly and professional.. Spa is fantastic with a fabulous view over looking the lake of Zurich.
This is one of the best hotels I stayed in Switzerland!

Room tip: You dont need any tips ;)
Date of stay: December 2013
  • Trip type: Travelled solo
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1  Thank Eternal_Traveller_77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this reviewResponded 18 March 2014

Dear Guest

Many thanks for your positive comment and warmest recommendation following your recent stay with us.

We are delighted to read that you consider our hotel to be perfect for a weekend getaway and appreciate your compliments on our spa and the friendliness and attitude of our staff.

Please do come back and visit us again in the near future. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director

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Reviewed 5 March 2014

We chose to stay for the Valentines weekend at the DOLDER. Since Zuerich is expensive anyhow, do yourself the luxury and stay here! It is well worth the money,

We were treated like royals and felt like it in the wonderful rooms.
The service is very responsive, polite and well trained.
The Spa, Wellness and Fitness area is beautiful and well equipped.
The dinner, breakfast and brunch is high quality and an culinary delight.

The location is overlooking the Zuericher Lake. We walked by foot into the city (15-20 minutes) but there is also a free shuttle service available through the Hotel which runs every 30 minutes.
Remember this is on a hill, so walking DOWN is a lot easier than walking up :-)

If you want to either treat yourself to some luxury or if you are used to excellent service anyhow, stay at the DOLDER when in Zuerich.

Room tip: Chose the older/original part of the Hotel with lake view!
Date of stay: February 2014
  • Trip type: Travelled as a couple
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Thank ECANDERSON
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this reviewResponded 18 March 2014

Dear Guest

Many thanks for your recent stay at the Dolder Grand on this special occasion and your gratifying review here on Tripadvisor.

I am delighted to hear that you enjoyed your Valentines weekend with us and felt comfortable and well looked after. Our team always strives to offering the highest level of individual services and your comments are a ringing endorsement of our day to day efforts. Furthermore, we are happy that you appreciated the served culinary delights in our Garden Restaurant and spent relaxing moments in our Dolder Grand Spa.

Once again, many thanks for your feedback and recommendation. We definitely look forward to welcoming you back to the Dolder Grand in the near future. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director

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Reviewed 25 February 2014

Some hotels achieve their 5 Star rating by adding services and amenities and ticking off boxes but we all know that not every 5 Star Hotel is equal.

As regards this particular luxury Hotel, I could not find fault. I found the property itself, a rarely well-done blend of original 1890's classic Swiss architecture and state-of-the-art luxury.

The staff were outstandingly efficient and friendly and every single one of them made you feel so very welcome and special. The only Hotel I can even compare the service to is the Paris Ritz - absolutely perfect!

The Spa facilities literally took my breath away. I am somewhat of a Spa lover and am a member of the newest hi-tech Spa in Andorra where I live. I thought I had seen it all until I arrived at the Dolder Grand. It is elegant and functional, spotlessly clean and has the most attentive staff. The perfect relaxation haven.

I could not recommend this hotel enough to anyone looking for a little, or a lot, of pampering.

The Hotel has its own collection of private art at every conceivable space for your viewing pleasure. It also has an award-winning barman and a 2 Michel Star restaurant as well as their more casual Garden Restaurant.

The quality of the food is exceptional!

I personally believe that a Hotel can have as many facilities and services but it is the staff that make it a wonderful experience. The Management of this Hotel should be very, very proud of theirs!

Room tip: Ask for Superior Delux as these give you outstanding views of lake Zurich and the city itself.
Date of stay: February 2014
  • Trip type: Travelled as a couple
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1  Thank LesleyMacDonald
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this reviewResponded 10 March 2014

Dear Mrs MacDonald

Thank you very much for having taken the time to share your wonderful feedback following your stay at the Dolder Grand.

It makes us proud to read that our team was able to turn your stay into such a delightful experience and we appreciate your favorable description and warmest recommendation of our property. Furthermore, we are happy to hear that we were able to exceed the expectations of a discerning spa enthusiast. Please be assured that I will gladly share your encouraging words to all staff, as your praise is the finest recognition of our work.

We definitely look forward to welcoming you back to the Dolder Grand in the near future. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director

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