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“Fabulous”
Review of The Dolder Grand

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The Dolder Grand
Ranked #5 of 139 Hotels in Zurich
Certificate of Excellence
Helsinki, Finland
1 review
“Fabulous”
Reviewed 25 April 2014

stayed three nights, efficient and warm welcome at arrival, room not ready as we arrived slightly early in the afternoon, ushered into the calm and cozy library for some champagne free of charge, lovely!
The suite was out of this world with own private roof terrasse
b&o soundsystem jacuzzi, sauna.. the whole experience oozed of luxury from start to finish. The most relaxing thing is that you never have to stand in line for food or spa treatments which is great! I've never seen a snowlandscape inside a spa before and that was very cool!
-15 degrees and then into turkish steam sauna!
The spa treatments were professional and very good too.
Eating,drinking,relaxing, sitting in the jacuzzi outside and with a breathtaking view of Zurich downbelow with flowers in full bloom around you, the temp outside +19 degrees what more can you ask for?
It is not a cheap resort but you get what you pay for! Will definitely return.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank intheleftseat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review, 2 May 2014
Dear Guest

Thank you very much for having taken the time to share your favourable feedback following your stay at the Dolder Grand.

It is wonderful to hear how much you enjoyed your time with us, and that you enjoyed our Dolder Grand Spa as much as your suite and the atmosphere of the hotel. It makes us proud to read that you could find everything that one’s heart desires during these three days.

Once again, many thanks for your comment and recommendation. We definitely look forward to welcoming you back to the Dolder Grand in the near future. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
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Faggeto Lario, Italy
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 April 2014

I'm quite often in Zurich on business trips and usually stay at Baur au Lac. I always was happy with this hotel, the quality of service they offer, location etc but this time we went with friends for week-end and they advised Dolder Grand. I was really impressed. The building and the area are absolutely beautiful, the rooms are nice and comfortable, the spa is a piece of art, breakfast was fantastic. Yes, it is quite expensive but this is the case when you have quality for your money.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olga-and-team
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review, 2 May 2014
Dear Guest

Many thanks for your recent stay at the Dolder Grand with your friends and for your favourable feedback.

We are delighted to hear that we could meet your expectations and truly hope to have the opportunity to welcome you to the Dolder Grand again on your next business trip to Zurich. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Walton-On-Thames, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

My partner and I stayed at the Dolder Grand for two nights over the Easter weekend and were thoroughly impressed from arrival to departure. To begin with, the service was excellent in every respect - staff were polite, friendly, respectful and incredibly efficient. Our room was a very good size, fabulously modern (located in the new wing of the hotel, as we requested), spotlessly clean and had a great view over Zurich City and the mountains beyond.

The spa is wonderful!! We've been to numerous 5* hotel spas around UK, Europe & beyond and this has been our favourite! All the spa amenities you could wish for - huge pool, both mixed, men's only and ladies only steam rooms, saunas & jacuzzis etc. Again, spotlessly clean, incredibly modern and the view from the outside jacuzzis and loungers is fabulous on a sunny clear day. We loved having a private 'ladies only' section, which was better in itself than some spas I've been to!

We ate one night in the Garden restaurant and the food was delicious (we had soup, risotto, the beef fillet and the lamb - all 10/10). The breakfast (also served in the Garden restaurant) was of a very high standard - meats, cheeses, Bircher muesli, breads, preserves, omelettes etc. The usual continental selection, served to your table (which I personally prefer to a buffet!).

I think the best aspect about the hotel is the feeling of 'relaxed luxury' it embodies, in addition to the little touches. The night before Easter Day we came back to our room to an Easter gift of two delicious cakes presented in a wooden cigar box, with chocolate bunnies and a personalised 'Happy Easter' card. Which was lovely! We really enjoyed our stay and would thoroughly recommend it. We'll certainly be returning in the future!

Room Tip: We requested a room in the new modern wing (Room 1302). Loved it.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Naomi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review, 12 May 2014
Dear Guest

Many thanks for your recent stay at the Dolder Grand over Easter and your gratifying review here on Tripadvisor.

We are delighted to hear that you and your partner enjoyed your Easter break with us and highly appreciate your lively description of our product and services. Our aim is to create unique experiences and provide moments that enable our guests to escape the everyday. Please be assured that we will gladly share your encouraging words with the entire team, as your praise is the finest recognition of our work.

Once again, many thanks for your feedback and recommendation. We definitely look forward to welcoming you and your partner back to the Dolder Grand in the near future and would like to leave you with a memory of Easter at the Dolder Grand through this video: http://bit.ly/1lHc6t2. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director
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Newport Beach, Ca
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2014

Very impersonal atmosphere.
Service was acceptable.
Restaurant was excellent.
Beautiful views of Lake Zurich and the mountains.
Cute little antique bus into town.
No spa to speak of compared to other hotels of that class. (5 star )

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mlt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review, 2 May 2014
Dear Guest

Thank you very much for your honest feedback following your recent stay with us.

We regret that besides your enjoyable experience at the Restaurant, the perceived atmosphere left a negative impression on you and we are disappointed to hear that we were unable to meet your expectations in terms of service quality.

Hoping that this experience has not permanently marred your opinion about the Dolder Grand, we would be delighted to receiving the opportunity of convincing you without compromises in the near future and in particular to be given the chance to demonstrate our dedication to a warm and personal service culture, for which we are known for.

Yours sincerely

Mark Jacob
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 5 Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 April 2014

Brought friends to this fabulously plush 5 star hotel for pre-brunch drinks In the Lobby.... Fab but service a tad slow but very polished! Amount of vodka in the Seabreeze was questionable... Not like other bars where the bar persons like their customers to enjoy their "drink". Nevertheless, we enjoyed the experience and want to win the lottery to return for their "light lunch" offering!

  • Stayed April 2014, travelled with friends
    • Value
    • Service
Helpful?
1 Thank Sandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review, 2 May 2014
Dear Guest

We are delighted to read that you and your friends had a great time with us and enjoyed the ambiance of our Lobby as much as the friendliness of our staff. In terms of your comment regarding the «Seabreeze», we would like to inform you that our classic long drinks contain 4cl spirit as standard.

Please do come back and visit us again for a D-Lunch (2-course menu with water and coffee/CHF 50.00 per person) in the near future. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Firenze
Level 6 Contributor
217 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 329 helpful votes
Reviewed 5 April 2014

Switzerland is famous for its efficiency, organization, cleaning and the Dolder is a good sum of all the se qualities.
Located on top of one of the Zurich hills, this luxurious hotel is surrunded by a beautiful park that enhances quite and peace. It is a very comfortable location but if you are looking for fun...everything is distant
The hotel is composed by two differentblocks: an old section and a modern one. I have been staying in the modern one, probably less fascinating but very practical.
Everything inside inspires quite, calm, efficiency and luxury as well.
The rooms have a beautiful view of the lake and the city, good bathrooms and excellent amenities.
The SPA is gorgeous.
Breakfast as heart has you imagine in a place like this....service at the restaurant can be improved, a little slow

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mgiornet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review, 15 April 2014
Dear Guest

Thank you for your recent stay at the Dolder Grand and for sharing your experience on TripAdvisor.

We are delighted to hear that we could meet your expectations in many respects and highly appreciate your positive description of our product and services. In terms of your comment regarding the comfortable location of the hotel, it is worth adding that a Hotel shuttle bus service runs regularly during the day, taking guests to the city centre free of charge.

It will be our pleasure to welcome you back to the Dolder Grand in the near future in order to convince you with the efficiency of our Garden Restaurant Team and show you the charm of the rooms in our Main Building. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 April 2014

I won't lie, I saw that this was the hotel featured in the American version of "The Girl with the Dragon Tattoo" and when I found out it was in the same city I was going to visit for work... I had to indulge.

The service and tone is exquisite of course and the Masina Suite was everything I could ask for and more... I kept calling in my partners to play pool in the living room!

I would definitely travel back with my special someone, I am sure the spa is great (next time!)

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this review, 15 April 2014
Dear Guest

Thank you very much for your positive comment on our Masina Suite.

We are delighted to hear that you have such fond memories of your previous stay with us and that you appreciated our Top Suite with glamorous Italian interior design and pool table.

Please do come back and visit us again in the near future. Our Dolder Grand Spa is waiting to be explored.

Your sincerely

Mark Jacob
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Dolder Grand

Property: The Dolder Grand
Address: Kurhausstrasse 65, Zurich 8032, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Zurich
#2 Romantic Hotel in Zurich
#2 Spa Hotel in Zurich
#5 Luxury Hotel in Zurich
#6 Family Hotel in Zurich
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Dolder Grand 5*
Number of rooms: 175
Official Description (provided by the hotel):
The Dolder Grand is the perfect environment for people who are looking for pleasure, exclusivity and relaxation: 175 luxurious rooms and suites, exquisite cuisine, a spa covering 4,000 square metres, generous banqueting and seminar facilities and a remarkable art collection. The original "Curhaus" dating from 1899 presents itself as the luxury-class City Resort. The hotel's elevated location, between the pulsating life of the city and a refreshingly natural green zone, provides a magnificent view of the city of Zurich, the lake and the Alps. Due to annual maintenance work, partial areas of the Spa will be closed from 6th to 16th March 2017. Treatments are bookable at anytime. Winter break The Restaurant 2017 The Restaurant will be closed from 19 February to 6 March 2017. Summer break The Restaurant 2017 The Restaurant will be closed from 23 July to 14 August 2017. ... more   less 
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Also Known As:
The Dolder Grand Hotel
Hotel Dolder Grand
Dolder Grand Hotel
Dolder Grand zürich

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