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“One of the Best in the World”
Review of The Dolder Grand

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The Dolder Grand
Ranked #7 of 137 Hotels in Zurich
Certificate of Excellence
Reviewed 13 August 2014

Dolder Grand is quite literary one of the most luxurious hotels in the world you can ever stay stay at. At the time of writing, No 1 on trip advisor at this price level is quite an achievement for top priced hotel. It's not in the centre of Zurich so must have transportation. The views of the Alps do make up for it with excess. We had a suite: luxurious furnishings, high-tech without being ott, views. The most lavish room service breakfast. Impeccable service. Superb spa with offers of plastic surgery and medical checkups on demand. We travelled with a young child and we found it to be great (couples of course would find it even more agreeable). Live at Sunset is a sublime outdoor event. You can take children to the playground and pool near it, go for walks in the forest. Rare experience of perfection.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank MsPapercut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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346 - 352 of 1,070 reviews

Reviewed 5 August 2014

Wow what a stunning place. One of the best hotels in the world. Views are amazing, They have the best spa too. Pricey but nice to get pamapered once in a while. Definately worth a visit. They do offer a free shuttle during the day from the hotel to the city and centre and back. Its also well connected with public transport.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Cool18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

The Dolder Grand is a special hotel. Staff go out of their way to make everything perfect for guests. We booked through Amex Fine Hotels and Resorts and were upgraded to a very nice Junior Suite with view of the lake and mountains (although sadly we could not see the Alps until the morning of our departure due to rain clouds and fog). The Restaurant offers a great dining experience with incredible service, although extremely pricey. The breakfast in the Garden restaurant downstairs was also very good with great service. What really stands out at this hotel though is the peerless concierge service. Special shout outs to Jens, Markus and Caroline with whom I interacted frequently during my stay. They gave us one of their convertibles for a day trip to Stein am Rhein, Schaffhausen and Rheinfalls. They also arranged for train tickets to Berne and Lucerne. Jens suggested a very nice day trip to Mt Rigi and he assisted with all arrangements for this trip.
We were traveling with our small son and were impressed by the level of attention he received, he was even offered toys on a couple of occasions.
Although it does not affect our overall rating of our Dolder Grand experience, there was a major downside that was related to the fact that we were with a small child. They do not allow children under 12 at the pool. This was a bummer since we were not able to enjoy one of the key amenities that this property offers. To be fair, they went out of their way to compensate for this policy, they even drove us to Dolder Waldhaus, a 4 star property close by. However, the conditions there were not even remotely comparable to the real deal. So, yes, we found that a little unfair particularly taking into account that this is the only hotel we experienced such restriction and after all we paid the same as guests with no children who were able to experience all amenities.
While not located in the heart of Zurich, it is very easy to get from the hotel to the city centre. There is a shuttle service every 30 minutes and there is also Dolderbahn, a cable car that runs from the premises to the city, where one can take a street car for 5 minutes to the center.

Room Tip: Be cognizant of their policies if you travel with children under 12.
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  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank dbocca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

Driving up to the entrance of the hotel is like stepping into a Swiss fairytale!! The lobby is beautifully appointed and the reception staff is very helpful and friendly. We booked a Junior Suite in the new wing which was quite a long walk away from the reception but every inch of the hotel is a juxtaposition of old and new which makes it a pretty interesting walk! The room was a dream. As modern as they come, incredibly spacious and with a beautiful view over the lake. We had dinner and breakfast in the hotel which was nice with good quality food & service but the restaurant lacked any sort of atmosphere. Overall I would probably want to stay here again!

  • Stayed: December 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

I'm having trouble remembering the time in my life before The Dolder Grand. I mean, it was only a week ago that I didn't know of this hotel's majestic property, but life before was just a blur.

Life is clearer than ever after The Dolder Grand experience.

Let's be honest. This hotel is EXPENSIVE. So expensive. But it's worth every single penny. It's clean. It's beautiful. The staff is like a warm blanket on a cold day. Like an umbrella in a torrential downpour. Like all your best friends and favorite family members rolled into one giant, better version of all your best friends and family members. Friends and family members that will never argue with you, just shower you with compliments and kindness. Does that even exist in real life? WELL IT DOES AT THE DOLDER GRAND!

Complimentary breakfast? You betcha!
Radio and television IN THE BATHROOM MIRROR? You better believe it, sister!
Free coloring books and colored pencils? Uh...yeah! Who doesn't want to sit on the balcony while giving life to a black and white teddy bear?
Fossils in the shower? Obviously! They only used the finest materials when meticulously crafting each room.
Having the ability to keep the room temperature at 69.7 degrees? Of course! We all know that .7 makes all the difference in the world!

The views. The ambiance. The grandeur.

The Dolder Grand Hotel.

  • Stayed: July 2014, travelled with family
    • Location
    • Service
4  Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this reviewResponded 22 July 2014

Dear Guest

Thank you very much for having taken the time to share your wonderful feedback following your visit to the Dolder Grand. We are overwhelmed by your unique praise - if only half of your very personal words are true, they made our day.

At the Dolder Grand, we aim to give every guest a personal experience and to provide a quality of life that enables our guests to escape the everyday. Your comments are a ringing endorsement of our day to day efforts and have been shared with the entire team.

Please do come back and give us another chance to contribute to a memorable stay in Zurich in the very near future. We would love to surprise and delight you with even more personality and uniqueness. How about a tour of our herb garden together with our chef?

Yours sincerely

Mark Jacob
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

I was a bit apprehensive about our stay at the Dolder given some of the remarks on here. Particularly the reviews saying that if you are clearly not a millionaire then the staff treat you badly. But I am happy to say that that simply was not true in our case. Every single member of staff was super friendly, happy to help, invested in making our stay memorable - and we are clearly not millionaires!

We got the "Live at Sunset" package to see Robert Plant in concert. The whole stay was amazing from the second we arrived until the second we, unfortunately, had to leave! The only bad thing was the weather.....we should have had amazing views of the Alps but instead we saw clouds and rain; not the fault of the hotel. We truly appreciated the late check out of 4pm that comes as part of the package and spent our time hiking in the forest.

Our meal in the garden restaurant was truly wonderful - veal tartare is not something I would generally eat and I would never order it if on a menu but it really was stunning! Our waiter could not be more helpful and we had plenty of time between the meal and the concert so we were not rushing around.

Next year I really hope there is the same "Live at Sunset" deal because I will be rushing back!!! It was amazing value for money and the best 50th birthday present that I could have given my husband.

Room Tip: Ask for a room with a lake view!!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank FiBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark_Jacob_TDG, Managing Director at The Dolder Grand, responded to this reviewResponded 22 July 2014

Dear Guest

Thank you very much for having taken the time to share your favourable feedback following your stay at the Dolder Grand.

It is wonderful to hear how much you enjoyed your time with us, and that you particularly appreciated the helpful and courteous service of our staff.

The Live at Sunset 2015 is expected to take place from 8 July to 19 July 2015 and a corresponding package will certainly be offered.

We are looking forward to welcoming you back to the Dolder Grand next summer and hope for better weather. Until then we wish you all the best.

Yours sincerely

Mark Jacob
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

We really enjoyed our stay at the Dolder Grand during Art Basel. It is actually a nice walk into downtown Zurich and the hotel could not be any nicer.. Potentially the nicest hotel I have ever stayed at! An amazing collection of contemporary art, the restaurant and the best spa anywhere sets the Dolder apart... Beautiful room with unbeatable views.. Staff was incredible as well. 5 stars all around -- we will def stay here again when we come back to Zurich. Thanks Dolder!! /DK

Room Tip: Suite in Spa Wing
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  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank DavidBKlein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dolder Grand

Address: Kurhausstrasse 65, Zurich 8032, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Zurich
#2 Romantic Hotel in Zurich
#3 Spa Hotel in Zurich
#6 Family Hotel in Zurich
#7 Luxury Hotel in Zurich
Price Range: £386 - £678 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dolder Grand 5*
Number of rooms: 175
Official Description (provided by the hotel):
The Dolder Grand is the perfect environment for people who are looking for pleasure, exclusivity and relaxation: 175 luxurious rooms and suites, exquisite cuisine, a spa covering 4,000 square metres, generous banqueting and seminar facilities and a remarkable art collection. The original "Curhaus" dating from 1899 presents itself as the luxury-class City Resort. The hotel's elevated location, between the pulsating life of the city and a refreshingly natural green zone, provides a magnificent view of the city of Zurich, the lake and the Alps. Due to annual maintenance work, partial areas of the Spa will be closed from 6th to 16th March 2017. Treatments are bookable at anytime. Winter break The Restaurant 2017 The Restaurant will be closed from 19 February to 6 March 2017. Summer break The Restaurant 2017 The Restaurant will be closed from 23 July to 14 August 2017. ... more   less 
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Also Known As:
The Dolder Grand Hotel
Hotel Dolder Grand
Dolder Grand Hotel
Dolder Grand zürich

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