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“Perfect first impression of Zurich”

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Hotel Continental Zurich - MGallery by Sofitel
Ranked #31 of 137 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Reviewed 24 June 2011

We took a bit of a chance with this hotel and we are glad that we did. The service across the board has been top notch, from a flawless early check in to gracious breakfast dining. The standard room was plenty spacious, even by US standards, with contemporary features and nice traditional themed decor. The bed was so comfortable we had to make ourselves get up and see the City rather than sleep the day away! Everything in Zurich seems a little pricey - that said, we still think we got a great hotel at the best rate available. We would definitely come back here again.

  • Stayed: June 2011
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2  Thank SFBearTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 27 June 2011

Dear guest, thank you so much for your lovely comments. Your positive feedback is the best reward for all of us who work day by day to ensure the best service. I'll certainly forward your compliments to my team. Thank you very much for having taken the time to do so. Best regards, Monica Voegeli

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1,274 - 1,280 of 2,132 reviews

Reviewed 22 June 2011

The hotel is maybe a 10-15 minute walk from Zurich HB train station and a short walk from the restaurants and sights of the old city. Service was very good and the room quiet, comfortable, clean, and fairly luxurious, though without much of a view. The bathroom and toiletries provided were excellent, though there weren't too many towels. Wireless internet worked fine and was free. Slippers and an in-room safe were also provided. The apple juice dispenser in the lobby was a nice touch.

  • Stayed: June 2011, travelled solo
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1  Thank Doubutsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 27 June 2011

Many thanks for your review. Your commitment and honesty are very much appreciated. Thank you for informing me about the towel situation. I'll certainly look into the issue with my Housekeeper. My team and I look forward to welcoming you back again soon. Best regards, Monica Voegeli

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An Accor traveller
Zurich
1
Reviewed 20 June 2011

  • Stayed: June 2011, travelled on business
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Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 27 June 2011

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Reviewed 19 June 2011

We were in town for a wedding and I was actually paying for the stay with my AClub vouchers and told reception this at check-in. Right from that check-in and for the next 3 nights we received 5 star service from the reception team and the chambermaid. We had a suite which meant each morning was lit up with Nespresso from the machine and free capsules in the room. The bed is extremely comfortable and the bathroom well equipped. From the outside the Hotel Continental isn't inspiring but inside it has all the warmth of a ski lodge. It's a short walk downhill to the Niederdorf, Central or HB and if you want a memorable dining experience, the excellent staff have good recommendations.

  • Stayed: June 2011, travelled as a couple
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Thank RichardMancinLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 21 June 2011

Grüezi and hello,
Thank you very much for your kind words! We are happy having made your stay a "memorable moment".
Looking forward to welcoming you again to our hotel.
All the best and kind regards from Zurich.

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Reviewed 15 June 2011

I usually don't take the time to review hotels, but I have to comment on the exceptional service of the check-in personnel at the Hotel Continental in Zurich. This is the first and only time that a member of staff has offered to check me in on my flight the next day and print out the boarding pass, when I asked if they had a business service with a printer so I could check in online and print the boarding pass. And then I was handed a printed schedule for the trains from Zurich Main Station to the airport in time for my flight. All without having to ask for it. Thanks for going the extra mile in terms of customer service!

  • Stayed: May 2011, travelled on business
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Thank bjorgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 16 June 2011

Gruezi and thank you very much for making an exception and writing about your fabulous experience at our hotel. Personlaized customer service is our calling and my team and I do take pride in "going the extra mile" as you put it so nicely. We all look forward to welcome you back again some time soon. Best regards, Monica Voegeli & the Continental Zurich team

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Reviewed 15 June 2011

  • Stayed: June 2011, travelled as a couple
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Thank Pressendye
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 June 2011

This hotel was great! Great location, really comfy beds, and very clean and nice staff.

it helped that we got upgraded to a suite which was an amazing treat - stuff like that never happens to me but i am sure the other rooms were just as nice, just smaller than a suite.

the breakfast that was included was the best breakfast out of all our stops in switzerland and we went to lots! a lovely touch is the fresh apple juice in the lobby when u come in after a day out.

really recommend this hote.

  • Stayed: May 2011, travelled with family
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Thank Button_382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Continental Zurich - MGallery by Sofitel

Address: Stampfenbachstrasse 60, Zurich 8006, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Zurich
#10 Family Hotel in Zurich
#27 Luxury Hotel in Zurich
#27 Romantic Hotel in Zurich
#33 Business Hotel in Zurich
Price Range: £128 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Continental Zurich - MGallery by Sofitel 4*
Number of rooms: 138
Official Description (provided by the hotel):
Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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