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“Good Place Though Expensive”

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Hotel Continental Zurich - MGallery by Sofitel
Ranked #30 of 138 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
St. Louis, MO
Level Contributor
4 reviews
“Good Place Though Expensive”
5 of 5 bubbles Reviewed 26 January 2012

I stayed here on business in June of 2011. The staff is very helpful and friendly. Accommodations are good. Prices are pretty high, but that is typical in Zurich. The location is within walking distance to the Bahnhoff and other cool downtown locations. I didn't rate the fitness center as I just ran outside.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mattgross76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, 7 February 2012
Many thanks for having taken the time to rate us on Tripadvisor. My team and I look forward to welcoming you back again. Best wishes, Monica Voegeli
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1,980 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 January 2012

Friendly and highly professional hospitality staff in all areas of this fine establishment. The quality and presentation of the property is excellent. It does suffer from the Zurich price structure thus reducing the value for money.
None the less I'll be staying here again!,

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christopher O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, 7 February 2012
Thank you for your feedback and we do look forward to welcoming you back - despite the high Swiss Franc :-) best regards, Monica Voegeli & team
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Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 20 January 2012

It is a nice hotel with all the amenities. The only problem was the beds. Both mattresses in my room had not been changed in years. There was a large hump in the middle (or deep valleys on the sides).
Free apple juice in the lobby and close to all the tourist activities.
10 min walk to the train station.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Citygir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, 7 February 2012
Thank you for your comments. FYI: the "hump in the middle of the bed" is caused by the down feathered overmattress - on top of the actual mattress - that is unique to our MGallery brand bedding. Hasn't got anything to do with the mattress itself and is certainly removable. Please let us know upon reservation. For your inconveniences I apologize. Best regards, Monica Voegeli
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Sydney
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

We stayed here overnight in between trains en route from Florence to Paris. The reception staff and breakfast room
Staff combined friendliness with efficiency and we enjoyed a slice of European life watching what we suspected were rather well heeled European business people getting about including one couple with a very well behaved dachshund who sat under the table ! Anglo , continental and traditional Swiss breakfast was provided. We were in a standard room which was very nicely furnished and adequate if one did not attempt to unpack two suitcases! For a longer stay I would request one of the king superior rooms. We should have closed the curtains as even in January the strong light woke us in the early hours Only powdered milk in room so my husband braved the bar to request fresh milk for my tea. It would be good if European hotels realized that most Australians and Brits do have milk with their tea and either provided long life or preferably fresh even if on check in they asked if it was wanted!

But altogether a lovely visit

  • Stayed January 2012
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank PamelaBruce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, 20 January 2012
Gruezi & thank you very much for having taken the time to share your memorable experience with the tripadvisor community. I have certainly taken note of your comment about the milk and I will see with my suppliers if I can get long life milk in small entities. Thank you for your tip and I hope to welcome you back soon. Sincerely, Monica Voegeli
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Brazil
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 16 January 2012

The hotel is close de central station and has 3 great restaurants very close (about 200m). The staff is always ready to help you. In a very expensive city, like Zurich, this hotel is a great value option. Sure I will come back to Hotel Continental Zurich
when in Zurich.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrazilTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, 17 January 2012
Thank you for having taken the time to write your positive feedback on Tripadvisor. We look very much forward to welcome you back again. Kind regards, Monica Voegeli & team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 January 2012

Great little hotel just around the corner from the train station--and within walking distance of all the old town sites.

The staff is helpful and courteous. The rooms are clean and cheerful and the bathroom was quite nice. Be aware that the beds are soft.

There's a nice restaurant with a breakfast buffet, and a cozy bar/lounge. We found this hotel to be a great value in a very expensive city.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, 17 January 2012
Thank you for your feedback on Tripadvisor. We actually have a special bedding system according to our brand. The down feathered overmattress makes you feel like sleeping on clouds, but is certainly removable for clients who prefer a hard mattress. Simply inform us upon your reservation. Thank you again & best regards, Monica Voegeli
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Pretoria, South Africa
Level Contributor
431 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed 10 January 2012

Unfortunately we only stayed here for one night. It was the best hotel we stayed in for our whole trip. The staff was extremely friendly and welcoming on our arrival and also indicated the best places for sight seeing, shopping and restaurants. Our room was spacious and luxurious and very comfortable. An added little extra was that our bed was turned down in the evening, with slippers placed in front of the bed and the most beautiful chocolates left for us. We really enjoyed our stay here and would definitely return.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PretoriaTravelfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this review, 17 January 2012
Thank you very much for your fabulous feedback. I am delighted you had such a memorable stay with us and will make sure my team reads your comments. Best regards, Monica Voegeli
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Continental Zurich - MGallery by Sofitel

Property: Hotel Continental Zurich - MGallery by Sofitel
Address: Stampfenbachstrasse 60 | 8006 Zurich, Zurich 8006, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Zurich
#17 Family Hotel in Zurich
#25 Luxury Hotel in Zurich
#27 Romantic Hotel in Zurich
#33 Business Hotel in Zurich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Continental Zurich - MGallery by Sofitel 4*
Number of rooms: 138
Official Description (provided by the hotel):
Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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