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“Great location - expensive but acceptable stay”

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Hotel Continental Zurich - MGallery by Sofitel
Ranked #31 of 137 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Reviewed 11 November 2012

Great location easy to walk to the centre and station. Staff were very friendly and helpful. Room was very small for the monies even acceptng the city centre location and breakfast which was exa was very expensive. Overall it was a pleasant enough hotel but not great value for money.

  • Stayed: November 2012, travelled on business
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1  Thank familye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 16 November 2012

Thank you for your honest feedback. I would like to apologize for possible inconveniences regarding the room size. For future reference, we offer very spacious Superior rooms for guests that would like to spend a bit more time in their rooms. Also there are room rates bookable that include breakfast. Sincerely, Monica Voegeli

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Reviewed 11 November 2012

I am a regular visitor to this hotel. I was disappointed with my stay this time. The room wasn't as clean as previous stays. Staff, in general, seemed to be stressed and hurried you, especially at breakfast, where they were almost rude.

The location of the hotel is one of its greatest assets and this is why I might give them one more chance

  • Stayed: November 2012, travelled on business
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1  Thank 22Mohammed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 16 November 2012

I am so sorry to heard that, please accept my sincere apology for your inconveniences. I will look into the matter with my Housekeeper and of course my Restaurant Manager. Having stayed with us before, you did witness our capability of a good service and I hope you'll give us another chance to prove our service quality to you. Please do let us know about your suggestions during your next stay. Thank you and best regards, Monica Voegeli

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Reviewed 11 November 2012

Location is great near to zurich station HB, gotta tram stop 100 m to hotel. Central, Polybahn are 5 min walk. Breakfast was grand one...Personal assistance n all. will surely stay again n Zurich was simply the best, really enjoyed our time.

  • Stayed: October 2012, travelled as a couple
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1  Thank dhavalukani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 16 November 2012

I am delighted you enjoyed such memorable moments with us and I'll gladly forward your feedback to my team. Thank you for posting your review on tripadvisor and we look forward to your next visit. Best regards, Monica Voegeli

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Reviewed 7 November 2012

  • Stayed: November 2012, travelled on business
    • Value
    • Location
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1  Thank Returninghome
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 16 November 2012

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Reviewed 7 November 2012

Perfect, 6* stars i recommend it.
Perfect, 6* stars i recommend it.
Perfect, 6* stars i recommend it.
Perfect, 6* stars i recommend it.
Perfect, 6* stars i recommend it.
Perfect, 6* stars i recommend it.
Perfect, 6* stars i recommend it.

  • Stayed: November 2012, travelled with family
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1  Thank Omeunomedeexibicao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 16 November 2012

Now, that's a review worth posting on tripadvisor ;-)
Thank you,
thank you,
thank you for your compliments.
Sincerely, Monica Voegeli

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Reviewed 5 November 2012

I was disappointed with the truly TINY size of the rooms. The staff were great, professional and friendly. The location is not great, with a good 1 mile walk to the edge of 'anything' and it is up a hill so returning from a walkabout leaves you exhausted with the last 1/2 mile walk upward. I don't think I would stay here again, only because the rooms were so tiny for the price, and the location was not as good as many other hotels we'd pass, however, if you want a clean, safe, beautiful hotel with immaculate but TINY rooms, with extremely helpful staff, give it a shot.

  • Stayed: April 2012, travelled as a couple
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2  Thank AGEinPrague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 6 November 2012

Many thanks for having chosen to stay with us in Zurich. I am delighted you enjoyed our wonderful services, but of course I am very sorry for your inconveniences regarding the walk abouts and room size. While we can't change anything regarding the location, there is a tram and bus stop just 100 meters from the hotel entrance that takes you anywhere in the city. I'd also like to let you know that we do offer spacious Superior rooms for your next stay with us. So I do hope you give us another chance upon your next trip to Zurich. Sincerely, Monica Voegeli

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Reviewed 1 November 2012

I booked this hotel off the Internet, and it exceeded my expectations. I was in Zurich for business, and found it to be clean, comfortable, safe for a solo female traveler, close to the tram/HB. Sassaki (apologies if I ruined the spelling!) was lovely at the front desk, let me check in at 10 am, a relief after a 10 hour total of flights. Nice bathroom. Internet worked well for me. That apple cider in the lobby is addictive! Beware! The Chinese restaurant in the lobby was good too. A bit overpriced from what you'd expect in the States (on par with a PF Chang's)...but good.

Stayed: November 2012, travelled on business
2  Thank oreomau27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Continental-GM, General Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 6 November 2012

Gruezi & thank you for sharing your wonderful experience on tripadvisor. I will gladly forward your compliments to the regarding front office employee, who will certainly appreciate your feedback. No need to worry about the addictive apple juice from our local farmer Grimm, as nature's best surley can't hurt. We look forward to welcome you back soon. Best regards, Monica Voegeli

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Additional Information about Hotel Continental Zurich - MGallery by Sofitel

Address: Stampfenbachstrasse 60, Zurich 8006, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Zurich
#10 Family Hotel in Zurich
#27 Romantic Hotel in Zurich
#27 Luxury Hotel in Zurich
#33 Business Hotel in Zurich
Price Range: £121 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Continental Zurich - MGallery by Sofitel 4*
Number of rooms: 138
Official Description (provided by the hotel):
Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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