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“Surprisingly good hotel”

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Hotel Continental Zurich - MGallery by Sofitel
Ranked #32 of 138 Hotels in Zurich
Certificate of Excellence
GreenLeadersSilver level
Reviewed 2 June 2014

Frankly, I chose this hotel because of 1-for-1 offer by Accor. But I'd don't mind staying here next time at full price.

LIKES: easy to find, non-tourist location 5-7 minutes walk from train station (slightly uphill after you cross the river but definitely not steep even with luggage), good quality bathroom amenities by ada, friendly staff, nice common areas, towels are not old, crunchy apples in lobby, very comfy bed & bedding, TV with BBC channels, kettle & mini fridge in room.

Dislikes: small luggage rack; small night table; shower water pressure/volume is not strong/big like some places; shower stall has an opening instead of door, window shutter is manual.

For solo female traveller: there's night service of lindt chocolate to your room. Nice if you know this beforehand (but a real scare if you didn't...)

  • Stayed: June 2014, travelled solo
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Thank CDNG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 4 June 2014

Grüezi CDNG,

Really glad that we were able to surprise you. Our amenities are actually from Chopard - we look into further upgrading them.
I am happy to answer on your "dislikes" as well:
We offer rooms in four different categories. I recommend to book one of our Superior Rooms for your next stays. There you will definitely find sufficient space - and on top a Nespresso machine. Your comment concerning the water pressure will be checked immediately - thanks for it.
"Solo female traveller" and turn down service - fair point, but rest assured that we had no means to scare you.

Kind regards,
Esko Rebstock - General Manager

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708 - 714 of 2,128 reviews

Reviewed 31 May 2014

The hotel is only a few minutes walk from the train station, but be warned, you have to climb about 5 meters on the walk. The lobby and the rooms are well done, with the rooms done in wood to remind the traveler of a Swiss chalet. The front desk service was excellent. They showed us how to get to our restaurant and had tram tickets for sale. The room was large and comfortable. The hotel is also close to the Bahnhofstrasse (the main shopping street) and the old town.

  • Stayed: May 2014, travelled with family
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Thank pharvey841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 4 June 2014

Dear pharvey841,

We are very happy about your friendly review. Thank you for it. The "climbing part" is very likely to happen in Switzerland. However, our hotel is easy to be reached by tram 11 (two stops from central station).

Kind regards,
Esko Rebstock - General Manager

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Reviewed 31 May 2014

A great hotel for visiting Zurich. A few minutes walk from the station, it was clean and quiet. The bed was magnificent. Breakfast was good. The room was clean with a pleasant ambiance. Being placed a few hundred metres from the old town where there is a lot of noise from pub patrons. Staff were efficient and polite.

  • Stayed: May 2014, travelled as a couple
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Thank cabquokka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 4 June 2014

Grüezi cabquokka,

Thank you very much for the brilliant feedback on tripadvisor. Nothing we could possibly add.

Kind regards,
Esko Rebstock & Team

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Reviewed 30 May 2014

Stayed for 2 days for business
Room was big , breakfast was very good and also the service.
Apples and juice at the reception which was refreshing after a long drive.
The location is just 5 minute walk to the old city which is beautiful - very nice cafes and restaurants
Parking is a little bit expensive in the hotel but it's better than leaving the car on the street.

  • Stayed: April 2014, travelled on business
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Thank GuyHS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 4 June 2014

Grüezi GuyHS,

Great review. Thanks for it. Definitely better to park the car in our garage than to leave it on the street - which would be in Zürich city center impossible in any case.
See you hopefully soon again.

Kind regards,
Esko Rebstock & Team

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Reviewed 29 May 2014

My husband and I traveled to Zurich with two other couples at the end of April. We stayed for two nights and all six of us were very pleased with the hotel. We liked the location because we were able to walk to the old section of town to sightsee, to walk to restaurants, and to walk to the train station, even with luggage. Both the room and bath were updated and extremely clean. The wifi was easy to use, and the room had tea and instant coffee available. The breakfast wasn't included with our room and was expensive, but delicious. The hotel had a small bar where we had cocktails one evening. The staff was friendly. We would stay here again and would recommend it to friends.

  • Stayed: April 2014, travelled with friends
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Thank NHNMIATA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 4 June 2014

Dear NHNMIATA,

Very nice feedback indeed. Appreciated. Our sumptuous breakfast buffet offers a large variety of high quality products - the price is on market level. Check our breakfast inclusive rates for your next stay.
Thanks again for your nice review.
Kind regards,
Esko Rebstock, General Manager

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Reviewed 29 May 2014

Four of us ( two couples ) had travelled by TGV from Paris and had two rooms here ( 30th April ) for a stopover before taking the Bernina Express from nearby Chur to Tirano in Italy. We booked this hotel as it was very close to the main Zurich station from where we were travelling to Chur very early the next morning.
The young lady receptionist who checked us in was extremely pleasant and very helpful - perfect after a long train journey.
Our room was very well appointed and spacious. The bed was extremely comfortable and the bedding was probably the best quality we encountered in our 23 day holiday. It was pouring with rain that night but we found the old part of Zurich ( a short walk away ) to be very atmospheric with a good choice of excellent restaurants. We didn't take the hotel breakfast as we were leaving very early in the morning.We only spent one night here but it was an enjoyable experience.

  • Stayed: April 2014, travelled with friends
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Thank ProteusSouthCoastUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 4 June 2014

Grüezi ProteusSouthCoastUK ,

Sounds like you have had a fantastic holiday. Great that your stopover in Zurich was so nice. Next time you should stay longer in this beautiful city - it is worth it. And you know where to stay!

Kind regards,
Esko Rebstock - General Manager

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Reviewed 29 May 2014 via mobile

I travel with my colleague on our business in Zurich every year and change hotel every year to be close to our appointment
concern. This time we choose continental hotel as It close to Marriot hotel due to they fully booked so this hotel is close by walk only 2 minute to Marriot. The hotel is good decoration, good location very clean and love their decoration anyhow service staff at front desk must be improve.

Stayed: May 2557, travelled on business
Thank Panuraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EskoRe, Manager at Hotel Continental Zurich - MGallery by Sofitel, responded to this reviewResponded 4 June 2014

Dear Panuraj,

Thank you for your friendly review on tripadvisor. Rest assured that my Front Office team is known and highly appreaciated for warm, indvidual and pro-active service. We are very sorry that we could not fully meet your expectations this time.
We look forward to your next stay with us.
Kind regards,
Esko Rebstock - General Manager

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Additional Information about Hotel Continental Zurich - MGallery by Sofitel

Address: Stampfenbachstrasse 60, Zurich 8006, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Zurich
#17 Family Hotel in Zurich
#27 Luxury Hotel in Zurich
#27 Romantic Hotel in Zurich
#33 Business Hotel in Zurich
Price Range: £124 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Continental Zurich - MGallery by Sofitel 4*
Number of rooms: 138
Official Description (provided by the hotel):
Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more   less 
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Also Known As:
Continental Zurich Hotel
Continental Zurich zürich
Sofitel Zurich

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