We stayed at this hotel for one night as a stopover for our European vacation. We chose it since it was close to the train station. We were given a handicapped accessible room which in and of itself is not bad but that's the best thing I can say. The air-conditioning on a rather warm day did not work. When I called the front desk the woman who answered came right up and confirmed that it was not working. Instead of offering to move us to another room or calling someone to fix the air conditioning, she ended up bringing a fan for us to use. This was not a satisfactory solution! The door to the bathroom would not stay closed. The shower curtain was broken and falling down while in use and the remote for the television did not work. I understand that Zurich is an expensive city but for what we paid for this hotel I expected more. Upon check out when I was asked if I found everything satisfactory. I responded with the list of problems we encountered. The response from the front desk person was "okay, thanks for staying with us". An apology or at least an attempt at some compensation would have been nice. Anyone visiting Zurich, my advice is to look elsewhere for a hotel.
- Official Description (provided by the hotel):
- Welcoming and surprising Hotel Continental Zurich embodies a subtle combination of tradition and urbaneness. Behind its contemporary facade lies a haven of tranquility with an homely feel, enhanced by wooden furniture and large club armchairs. Swiss chalet style runs like a golden thread through all of the rooms creating a cosy and authentic atmosphere. Enjoy cuisine with a Swiss touch in the bar-restaurant l'entupada. ... more less
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- Also Known As:
- Continental Zurich Hotel
- Continental Zurich zürich
- Sofitel Zurich