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“The best”
Review of Hotel Glockenhof

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Hotel Glockenhof
Ranked #27 of 138 Hotels in Zurich
Certificate of Excellence
Monterrey, Mexico
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The best”
Reviewed 22 January 2013

I stay there 2 years ago and coming back this year..........Best service, super clean, great staff, best location you can have! Love the bathroom and the coffemaker! The breakfast is delicious :) I stay in a room with a balcony with the best view what else can I say

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank addykoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 3 February 2013
Dear guest

Thank you for your lovely review and the 5 star score you gave us. I am very pleased to hear that the hotel fulfilled all your expectations and we are looking forward to welcoming you back in the not too distant future.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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471 reviews from our community

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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lausanne, Switzerland
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2012

Nice hotel with a terrific location 3 mins by foot from the main shopping street (Bahnhofstrasse). Run by the owner, which is always nice. Must be the best Best Western in the world. Not 5-star, but a decent 4-star. Breakfast is not the most original but opens at 6.15 a.m. which is decent. Dinner in the restaurant can be avoided. Prices are ok, not a bargain. Clean rooms, but watch out if traveling 2+ in a room: transparent bathroom walls!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Crestman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 13 January 2013
Dear Guest

Thank you for taking the time to share the recent experience you have had at the Glockenhof.
Our aim is to provide great service, and we can always look to improve this, thanks to valuable guests feedbacks such as yours. We have three different room categories and for your next stay I would recomment a standard room where all the bathrooms are closed. It is true that our comfort and superior rooms have bathrooms with glass walls but even in these categories we have a choice of rooms with milky glass or shutters. Just ask for it with your next reservation. At the moment we are undergoing a process to improve our breakfast offer and hopefully you will be able to enjoy it next time. Concerning the dinner I would be happy to discuss this with you personally, you can always call me or reach me under matthias.sutter@glockenhof.ch.

We are looking forward to welcoming you back soon.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 December 2012

The hotel is great! Comfortable with modern rooms. Very helpful and friendly staff. Good localization, about 5 blocks from train station and 2 blocks from Bahnhofstrasse, the main shop street in Zurich.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobertCoutinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Geschäftsführer at Hotel Glockenhof, responded to this review, 13 January 2013
Dear Guest

Thank you for your lovely review and the 5 star score you gave us. You kindly mentioned our excellent location and we hope that you were able to make the most of if.
I hope there are many more visits to come.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kontich, Antwerpen, Belgium
Level 5 Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 December 2012

We sometimes forget how much work it must be to keep the rooms clean and in order… The room, on the 5th floor of the old building was more than perfectly maintained; spik and span. It must have been recently renovated but the quality of workmanship is high. Nice design, rooms are not very large but well thought over and comfortable… Hotels in Zurich come not cheap, not even a “Best Western”. But Glockenhof is well located and “doable” pricewise and you get a Nespresso machine, free wifi, voucher for one free drink at the bar and very friendly staff. It is a bigger hotel and does not have the charm of the smaller more cozy hotels in Zurich, but for business or a one night stay it is more than OK.

  • Stayed November 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 2 December 2012
Dear Guest

Thank you very much for sharing your opinion with the TripAdvisor community and especially for pointing out our high standards of service. I have passed your comments to the housekeeping department and they thank you for appreciating their hard work.

Hopefully we are able to welcome you back in the not too distant future.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 November 2012

I was in the city for one day and needed a bed and a place to clean up. On arrival the staff were brilliant and the entire process took less than 5 min before I was in the elevator to the 4th floor to my room. At reception I was provided with a free drink voucher at one of the resetraunts and a 20% discount at the Conrad restaurant, sadly I didn't get a chance to try either.

The room was modern and clean and the bed very comfortable. The wifi approval process was not great as you have to provide a mobile number to be texted with you "key", sadly my comoant iPhone via Mobile Iron did not trust the network so I could the data network on the iphone but could on my laptop. Once connected it was easy.

The location was great and was only 5 min from the office so top marks there. The 4th floor corridor was a little rough with marks on the cream walls.

The check out process was seamless and took less than a few minutes to complete the transactions.

Overall a good hotel at a good price that met my business needs but I wish it had a gym and a pool.

Hope this helps

Steve

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Steve P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 2 December 2012
Dear Guest

Thank you very much for your comprehensive review and for pointing out your great satisfaction. Just to your information for your next stay: we do not have our own gym, but just 2 minutes away are the Holmes Place Fitness facilities which can be used by our guest with an entrance fee.

We are looking forward to welcoming you back soon.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Punta del Este, Uruguay
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 November 2012

Great location- Near from Bannhofstrasse and business center-
Wonderful Beds- Good breakfast- Only thing that would be better if the reception people spoke other languages as well. Thank you Mr. Barbosa, who spoke a bit of spanish and portuguese.
The rooms at the end of the building are noisy due to a disco on the other side of the street. We had a high floor with view to the observatory. All in all, a good experience- I would recomend this hotel, only it's not cheap at all!!!!!
NO swimming pool available.

Room Tip: Higher floors are better-
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Ebonyivorykennel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 14 November 2012
Dear Guest

I appriciate the comments you have offered regarding your recent stay at the Glockenhof, especially the appriciation of the friendliness of the staff. I would like to point out that we have a multilingual staff (always depending who's working the shift of course) speaking German, English, French, Spanish, Portugese, Italian, Arabic, Russian and even Japanese.
For your next stay I would recommend a room to the courtyard to avavoid the street noise.

We hope to welcoming you back in the not too distant future.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 November 2012

A Wonderful place

Lots of choice in food which was all of a very high quality. Everything was very clean, the facilities are endless. Staff too were excellent, you couldn't fault them - they were friendly, helpful and very welcoming. One member of staff on reception was particularly helpful in recovering lost luggage for us! Would highly recommend staying here.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 14 November 2012
Dear Guest

Our aim is to provide great service, and we can always look to improve this, thanks to valuable guests feedbacks such as yours, thank you.

We hopefully see you soon back at the Glockenhof.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Glockenhof

Property: Hotel Glockenhof
Address: Sihlstrasse 31, Zurich 8001, Switzerland (Formerly BEST WESTERN Premier Hotel Glockenhof)
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Zurich
#15 Romantic Hotel in Zurich
#23 Luxury Hotel in Zurich
#36 Business Hotel in Zurich
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Glockenhof 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western zürich
Best Western Zurich
zürich Best Western

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