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“Very well located for a week-end in Zurich”
Review of Hotel Glockenhof

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Hotel Glockenhof
Ranked #28 of 139 Hotels in Zurich
Certificate of Excellence
Zermatt, Switzerland
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very well located for a week-end in Zurich”
Reviewed 23 April 2013

The hotel is in the heart of Zurich near the Bahnhofstrasse and Paradenplatz. Great starting point for museum visit, shopping, ...

Hotel has been recently renovated (at least looks like) - in a modern style. Staff is helpful. Free Wifi, parking available. Well set-up for families as the hotel offers connecting rooms. Breakfast are good (but not as good as in Schweizerhof). The only bad news is the price ... but it is Zurich.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baodai999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 28 April 2013
Dear Guest
Thank you for your review on TripAdvisor. We are delighted to read that you enjoyed your time with us and hope to see you soon again.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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452 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Toronto, Canada
Level Contributor
64 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed 25 March 2013

On the bright side:
- Perfect location – all main business centres, stores and Banhofstrasse just few steps away, so you should not waste your time and money for a taxi when;
- VERY good room cleaning, all is very clean and, at the same time, cleaning woman is very accurate with your personal belongings.
- A glass wall in bathroom gets sunlight into and makes showering more funny;
- A wooden floor add a warm in all meaning of that;
- Very good designed lights, I personally like night mode when button near the bed turns the light in bathroom at 5% of total, so you can go there not really waking up;
- Near working table right on the wall yu can finds all type of sockets: US, UK, European and Swiss – very comfy;
- Fax (payable) and free printer services makes this hotel very convenient for business;
- Internet speed (cable): 5 ms, 47 Mbps download, 45 Mbps upload;
- Breakfast is very good. Famous Swiss cheeses assortment adds some local taste for you.

On the dark side:
- Receptionist Ahmad looks too serious. Good smiling always makes front desk more friendly and inviting.
- To use Wi-Fi service you should obtain from receptionist a new voucher EVERY DAY. This voucher is valid for ONE device only. To get access to internet you should enter login and password EACH TIME when getting access, which is very inconvenient and time wasting. That kind of service is very unusual for the 4 star hotel, I believe. The Wi-Fi is slow, so video stream doesn't works properly. Skyping has some troubles too. The RJ-45 cable socket near the work table can and fixes this problem, but if your device doesn't have Ethernet in, you will have poor internet connection.
- Corridor and elevators walls are needed to be refreshed.

Conclusion:
Good value for the money. For businessmen and businesswomen with laptops only ;)

Room Tip: When booking ask for court facing room, in that case you'll have almost the same view, but much...
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AlexanderGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 31 March 2013
Dear guest, thank you for taking the time to share the recent experience you have had at the Glockenhof.
The main thrust of your post indicates that you enjoyed your stay overall, with one or two let downs. I assure you that the "dark sides" will be discussed with the reception team and the management.
We hope to have an opportunity of hosting you again soon.

Matthias Sutter, General Manager
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Sharm El Sheikh, Egypt
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 March 2013 via mobile

I spent just one night at the hotel , it was really nice , so clean room and well organized , I had all what i needed in the room,I would love to stay again at Glockenhof if I will come to Zurich in the future.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Himahabib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 25 March 2013
Dear guest, we are glad you enjoyed a memorable stay with us and we hope there are many more visits to come.

Matthias Sutter, Genaral Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 January 2013

Visited Switzerland for an Economic Forum - Davos is tooo expensive at the time of the Summit - and my friend recommended me the Glockenhof.
Happy with the hotel. Nice central location - the central streets just in a block.
Room was very comfortable and big enough.
Nice light bathroom with the window to the room; cofemachine in the room. Nice service and polite persons on the reception.
Breakfast was included in my rate - but was a little bit scanty.
There are 2 computers and a printer on the first floor (near the restaurant). In-roon wifi is free - you have to take a 24 hrs. code on the reception. One code is valid for 1 device only - so, I got 2 for iPad and iPhone. An internet speed was slow at the evening and OK in the morning.
Probably will return if I`ll be in Zurich.

Room Tip: ask for a high floor - the street is noisy and as high you are living - as quieter you will feel
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tvdima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 27 January 2013
Dear guest

Thank you for your lovely review and the 5 star score you gave us.
Many thanks for your observations, we will take on board your positive and your constructive points to make our hotel even better. For your next stay we recommend a room to the courtyard away from the street.

We are looking forward to welcoming you back soon.

Matthias Sutter, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monterrey, Mexico
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 January 2013

I stay there 2 years ago and coming back this year..........Best service, super clean, great staff, best location you can have! Love the bathroom and the coffemaker! The breakfast is delicious :) I stay in a room with a balcony with the best view what else can I say

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank addykoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 3 February 2013
Dear guest

Thank you for your lovely review and the 5 star score you gave us. I am very pleased to hear that the hotel fulfilled all your expectations and we are looking forward to welcoming you back in the not too distant future.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2012

Nice hotel with a terrific location 3 mins by foot from the main shopping street (Bahnhofstrasse). Run by the owner, which is always nice. Must be the best Best Western in the world. Not 5-star, but a decent 4-star. Breakfast is not the most original but opens at 6.15 a.m. which is decent. Dinner in the restaurant can be avoided. Prices are ok, not a bargain. Clean rooms, but watch out if traveling 2+ in a room: transparent bathroom walls!

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Crestman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Manager at Hotel Glockenhof, responded to this review, 13 January 2013
Dear Guest

Thank you for taking the time to share the recent experience you have had at the Glockenhof.
Our aim is to provide great service, and we can always look to improve this, thanks to valuable guests feedbacks such as yours. We have three different room categories and for your next stay I would recomment a standard room where all the bathrooms are closed. It is true that our comfort and superior rooms have bathrooms with glass walls but even in these categories we have a choice of rooms with milky glass or shutters. Just ask for it with your next reservation. At the moment we are undergoing a process to improve our breakfast offer and hopefully you will be able to enjoy it next time. Concerning the dinner I would be happy to discuss this with you personally, you can always call me or reach me under matthias.sutter@glockenhof.ch.

We are looking forward to welcoming you back soon.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 December 2012

The hotel is great! Comfortable with modern rooms. Very helpful and friendly staff. Good localization, about 5 blocks from train station and 2 blocks from Bahnhofstrasse, the main shop street in Zurich.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobertCoutinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelier03, Geschäftsführer at Hotel Glockenhof, responded to this review, 13 January 2013
Dear Guest

Thank you for your lovely review and the 5 star score you gave us. You kindly mentioned our excellent location and we hope that you were able to make the most of if.
I hope there are many more visits to come.

Matthias Sutter, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Glockenhof

Property: Hotel Glockenhof
Address: Sihlstrasse 31, Zurich 8001, Switzerland (Formerly BEST WESTERN Premier Hotel Glockenhof)
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Zurich
#15 Romantic Hotel in Zurich
#24 Luxury Hotel in Zurich
#36 Business Hotel in Zurich
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hotel Glockenhof 4.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Best Western zürich
Best Western Zurich
zürich Best Western

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