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“A very solid choice in Zurich” 4 of 5 bubbles
Review of Romantik Hotel Europe

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Romantik Hotel Europe
Ranked #12 of 138 Hotels in Zurich
Certificate of Excellence
Austin, Texas
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A very solid choice in Zurich”
4 of 5 bubbles Reviewed 1 July 2014

We started our trip in Zurich two weeks ago and enjoyed our two-night stay, with one caveat. The pros: great customer service, convenient location (both from train and to the rest of city), quiet location, tastefully decorated accommodations, comfortable room, room available for our early arrival from overseas, non-feather pillows for us allergy sufferers, comfortable beds, snacks in the lobby. Cons: small bathroom, too-heavy duvets for summer, lack of floor coverings on wood floors impeded our ability to sleep one night when our upstairs neighbors decided not to sleep.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank terzlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian_Kramer, Manager at Romantik Hotel Europe, responded to this review, 2 July 2014
Dear terzlover,

you have been a very charming couple. Thank you for all your kind comments. I hope that you could use my recommendations for your hiking trip in Switzerland. Our team has tried the best to accomodate your wishes as good as possible. We hope that you could take some wonderful moments from Switzerland.

Thank you as well for booking directly through our hotel website. As of now guests will receive the breakfast for free if they book directly through our website with the promo-code "hotel". This is not the case of you book through Expedia or any other well know online travel agent.

It would be wonderful welcoming you and your lovely wife back again.

Kind regards,

Family Kramer and the Hotel Europe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

337 reviews from our community

Traveller rating
    223
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    29
    4
    1
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brisbane, Australia
Level Contributor
125 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

We prefer small and friendly boutique hotels and Hotel Europe encapsulated what we enjoy. The staff on the front desk were hospitable and made us feel at home straight away. The room was attractive, cosy and charming and the beds were comfortable. The restaurant served delicious French food and wine. It is a great base to visit the Opera, old Zurich town and the Lake which is a hop, skip and a jump away, not to mention the close access to trams to explore. An added benefit was that is was only a 5 minute walk to the hotel from the train station. Thank you for looking after us.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bardi78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian_Kramer, Manager at Romantik Hotel Europe, responded to this review, 2 July 2014
Dear Bardi78,

we feel honour that you have enjoyed our boutique hotel. The design is entirely made by my mother who focuses on comfortable furnitures for a cosy feeling in order to make you feel at home. We are glad that you have appreciated the design.

Please remember if you book again that you will receive the breakfast for free if you reserve a room through our hotel website with the promo-code "hotel" or if you write us an email or call us. This is not the case if you book through Expedia or any other well know travel agent.

Thank you for your lovely words. Have a wonderful week.

Kind regards,

Family Kramer and the Hotel Europe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

Yes, I'm here again and will be here every time and anytime I can. When I last wrote, in October of 2013, I was only beginning my reviews on TripAdvisor and felt limited regarding what to write. Now, hundreds (literally) of reviews later, I should give the Kremer family and this hotel all the credit and love they really deserve.
Ok, so here: I call in advance to make a reservation and the greeting on the other side, already makes me happy to come here. Then, after 10 hours flying, baggage and all, I arrive and the INCREDIBLE FRIENDLINESS and care by this family is simply unequaled anywhere else in the world. No matter if one is greeted with courtesy. That's the norm. Here things are different. This is the kind of hotel which serves as a second home. Maybe I should start thinking that way! The food is extraordinary, rooms are amazing but the care and the quality of the minds caring, has no price. Yes, it's priceless and that makes it simply unique.
ENJOY
LOVE
Gerald Thomas

Room Tip: Just make sure to treat the people behind the check in counter as your own family because they are!
See more room tips
  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Gerald T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian_Kramer, Manager at Romantik Hotel Europe, responded to this review, 25 June 2014
Dear Gerald,

you are indeed an amazing person. I can't thank you enough for your wonderful comments. Your words mean a lot to our family. This is exactly the direction we want to strive towards with offering the most personalized service. We feel honoured that you have named our boutique hotel your home away from home which is the highest compliment a hotelier can receive.

We are already looking forward welcoming you back again soon.

Kind regards,

Family Kramer and the Hotel Europe Team


PS: Please forward the warmest greetings to you wife.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chatham, NJ
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

Very convenient location to Lake and restaurants; lovely welcoming staff that was so helpful with directions ans recommendations; comfortable beds; lots of hot water and wifi; love the old fashioned keys!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ERSkin26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian_Kramer, Manager at Romantik Hotel Europe, responded to this review, 25 June 2014
Dear ERSkin25,

it was amazing having you at our hotel. We just had a look at the picture we had taken at the reception when you had left. It was nice getting to know you. We hope you had a wonderful tour along the Rhein river. If you are coming back once again to Zürich you are always very welcome at our hotel. I would be very interested to hear about your trip you have made in Europe.

Please forward our warmest greetings to Sebastian and Elsa.

Kind regards,

Family Kramer and the Hotel Europe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

This hotel is ideally located near Stadelhofen train station with access to the main train station and the airport. You can easily walk to all major attractions. Our room had a balcony with a lovely view of Lake Zurich. Rooms are spacious by European standards. The hotel restaurant is expensive, but very nice. Would definitely stay there again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BlouAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian_Kramer, Manager at Romantik Hotel Europe, responded to this review, 25 June 2014
Dera BlouAz,

thank you for compiling this marvellous review.

We try to give our guests the best value for money which is compose out of three pillars at our hotel with the location, room size, and brekfast offer that you receive for free if you book directly through our own website or if you write or call us. Hence, I thank you for mentioning that you have been satisfied with all of the above three.

It would be wonderful to welcome you back again.
Please write us an email for your next stay in Zürich an we'll be happy to arrange your wishes.

Kind regards,

Family Kramer and the Hotel Europe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

My wife has been traveling to Zurich for a couple weeks each month for the last year and this is her hotel of choice and home away from home. Our family has accompanied her on a couple trips and really enjoyed our stay. The location is perfect for getting around Zurich (close to trains, the lake, shopping, old town is a few blocks away...). The rooms and building have that old world charm, but with modern amenities, etc....striking just the right balance. The staff are excellent and always accommodating. The restaurant and bar are also terrific. We've always had a great experience staying here and always look forward to our future trips to Zurich.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian_Kramer, Manager at Romantik Hotel Europe, responded to this review, 23 June 2014
Dear Katway,

we feel honoured that your wife's home away from home is our hotel. Our family tries the best to accomodate our guest with each individual wish. Thank you for appreciating our little details we have implemented in our rooms that make us unique from other hotels in Zürich. The entire design is made by my mother and we always look for the most comfortable furnitures that are directly purchased in Paris.

We have now started a promotion that if you book direclty through our website with the promo-code "hotel" you will receive the breakfast for free. Please remember that this is not the case if you book through Expedia or any other well known travel agent.

We are looking forward welcoming you back again soon.

Kind regards,

Family Kramer and the Hotel Europe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duck, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 22 June 2014

We stayed at Hotel Europe June 2 and 3 and couldn't have been more pleased. The Kramer family went out of their way to provide information and recommendations, handle tickets and other requests, and even shipped my husband's phone back to the States. Our room - the Rudolph Nureyev Room where Rudy stayed when he came to Zurich - was beautifully decorated, and the bathroom was spacious, decorated in crisp, traditional black and white tile and had bathtub and shower. In short, Hotel Europe is a perfect place to relax and to use as a base for touring Zurich or just strolling along the river. We look forward to going back.

Stayed June 2014, travelled as a couple
Helpful?
Thank KAKODU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastian_Kramer, Manager at Romantik Hotel Europe, responded to this review, 23 June 2014
Dear KAKODU,

you have been very charming guests at our hotel. It was a pleasure giving you specific recommendations for Zürich & St.Moritz. I hope you could have had a look at the Segantini Museum and the whiskey bar. We really appreciate that you have valued our signature Suite "Nurejew". If you ever have time, read the book "Nurejew's Dog". I highly recommend it! We would love to welcome you back. You can be sure that we will be here for you.

Please remember to book directly through our website next time with the promo-code "hotel" in order to receive the breakfast for free which you will not get with Expedia or any other well known travel agent.

Have a wonderful week.

Kind regards,

Family Kramer and the Hotel Europe Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Romantik Hotel Europe

Property: Romantik Hotel Europe
Address: Dufourstrasse 4, Zurich 8008, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Seefeld
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#8 Romantic Hotel in Zurich
#10 Business Hotel in Zurich
#12 Luxury Hotel in Zurich
#14 Family Hotel in Zurich
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Romantik Hotel Europe 4*
Number of rooms: 39
Official Description (provided by the hotel):
The Romantik Hotel Europe is located near to the famous Bahnhofstrasse, the Paradeplatz with its banks, the picturesque old town and various places of cultural interest. Situated in a central location right next to the Opera House and Lake Zurich, the hotel combines stylish interior and individual charm with state-of-the-art technology. ... more   less 
Reservation Options:
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Also Known As:
Europe Hotel zürich

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