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All reviews train station old town zurich hb minute walk excellent breakfast there is no air conditioning breakfast room expensive city city centre platform switzerland convenience
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Reviewed 14 November 2013

We stayed in September 2013. Twin room on the third floor. No air conditioning but we were given a fan. Please ask fans if you stay in the summer. We check-out early in the morning to catch a bus to Munich, then we asked the hostel to prepare packed-breakfast. They gave us a sandwich, apple and orange juice.

Hotel very close to the bus terminal and the train station. The staff was nice, really helpful.

Date of stay: September 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lisa_elisa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wiebke K, Geschäftsführer at Hotel Montana Zurich, responded to this reviewResponded 22 January 2014

Dear lisa_elisa,

thank you very much for your feedback.

As we have no air condition in the hotel yet we provide to every guest, who requires it, a fan.
I am glad to hear that my staff did well and that we could make your stay enjoyable with us.

Kind regards from Zurich.

Marcus Müller
Front Office Manager

Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

I stayed in this hotel in September 2013 and was very pleased with my stay. Great and friendly service by reception staff, very clean rooms, great breakfast and the best location. I would highly recommend staying at this hotel.

Date of stay: September 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pamela W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wiebke K, Geschäftsführer at Hotel Montana Zurich, responded to this reviewResponded 22 January 2014

Dear Pamela W,

I am happy to hear that you enjoyed your stay with us.

The reception Team appreciates your comment and I passed it on to all involved
departments.

It was a pleasure having you here with us and I hope we can welcome you soon
again.

With kind regards,

Marcus Müller
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2013

We stayed at this hotel 10/09/13 - 10/13/13, and I selected it because it was close to the train station. We were quite pleased with this choice. The front desk was very helpful especially Ms A. Herzen, excellent customer service. The room was clean but very little outlet, only at the desk. The lighting is poor could use more light. The breakfast was adequate. We felt safe walking to and from the hotel but than we were never out later than 10pm. It is an easy walk to all the shopping, restaurant and sights, which is on the opposite side of the train station.

Helpful tip to find hotel: Direction from the train station to hotel. Standing at the platform with the train tract to your back, turn left and walk to the end of the station out to Zollstrasse Street. Turn left and walk to the bike barn and you will come to a stop light on your right. Cross the street and walk on Sihlquai Street until you will see St. Gallerhof, turn left and keep walking on the left side until you see Hotel Montana. (if you reach Starbucks when walking on Sihlquai Street you went too far).

I booked day trips on VIATOR.COM and the vendor was Gray Line operated by Hans Meier Tourist Ltd. and all of the tours starting point was at Sihlquai Bus Terminal Station which is just across from Starbucks, which made it so easy for us to get out tours each day.

Date of stay: October 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 808LApo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wiebke K, Geschäftsführer at Hotel Montana Zurich, responded to this reviewResponded 22 January 2014

Dear 808LApo,

thank you very much for taking the time to give as such a nice Feedback.

I will pass your comments to Mrs Herzen and I really appreciate that you mention her
personally.

If you are back in Zurich we are delightful to welcome you again and you can even book your tours directly with us with no extra charge.

Thank you very much again for staying with us and I send you warm regards from Zurich,

Marcus Müller
Front Office Manager

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Reviewed 2 November 2013

We stayed in Bester Western Hotel Montana in Zurich for 4 nights starting on September 29, 2013. It was a nice stay with very convenient location. It is walking distance to the central train station and many tram stations. They have nice breakfast and comfortable room. We are so glad that we have made right decision of staying here.

Room tip: Great location
Date of stay: October 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tony T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wiebke K, Geschäftsführer at Hotel Montana Zurich, responded to this reviewResponded 22 January 2014

Dear T T,

thank you very much for staying with us and I really appreciate your positive review.

I am happy to hear that you made the right decision to stay with us.

It was a pleasure hosting you and I am looking forward to your next visit.

Kind regards from Zurich,

Marcus Müller
Front Office Manager

Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013 via mobile

The hotel is a short walk from Zurich HB which makes it attractive to those planning a short stay in Zurich. I've stayed at the Montana a half a dozen times in the past 4 years but thus might be the last. I was disappointed with the room cleanliness mainly the bad smell in the room. The area has gotten quite seedy and although I wouldn't call it dangerous by any means, it's also not very comfortable walking around late at night. Unfortunately, the hotel has gone downhill in the past couple of years.

Date of stay: October 2013
Trip type: Travelled on business
Thank charlesm706
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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