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“Cosy hotel with nice staff...but no air-conditioning in summer! :(”
Review of Hotel Montana

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Hotel Montana
Ranked #46 of 139 Hotels in Zurich
Singapore, Singapore
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Cosy hotel with nice staff...but no air-conditioning in summer! :(”
Reviewed 21 June 2014 via mobile

The hotel is located in a very convenient location near the main train station and just 5 minutes from the carpark where the Best of Switzerland Tours depart from, if you are planning to go on one of their day tours. Something to note is that the hotel is not located above the Thai restaurant in the blue building anymore (we saw their old sign and made our way there but got redirected). Instead, it is located just on the next street in a yellow building.
The hotel has a very nice glass elevator and the place gives a very cozy feel. The room we got was of decent size but after squeezing in a rollaway bed it was a little small with not much space to open up our luggage. Bathroom was decent and basic. The breakfast buffet spread was nice with yummy croissants (!!) and a selection of ham and cheese with some fried egg and sausages.
One thing is that the hotel does not provide boilers in the rooms so that may be a problem if you enjoy making tea or coffee in your room. Also, there is no air-conditioning. We were there during summer and it was cooling at night but if you are planning to stay in the room in the day, it gets warm and stuffy. Read in someone else's comments that the air-conditioning would be up by next year though.

Stayed June 2014, travelled with family
Helpful?
Thank Gerlynn Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
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English first
Oakville, Canada
1 review
Reviewed 21 June 2014

The Hotel Montana is conveniently located close to the Zurich train station. The accommodations were comfortable and clean. The breakfast was excellent and the staff very helpful and accommodating. We will definitely stay here on our next visit to Zurich.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Howard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiebke K, Manager at Hotel Montana, responded to this review, 24 June 2014
Dear Howard G
Thanks a lot for taking time to rewiev your stay. I am very pleased to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest and maybe see you next time in our Hotel MONTANA.
Best regards
W. Kuhlmei
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

My wife and I stayed here for two nights and were very happy with the Montana. We picked it primarily for it's location near the train station. The young man at reception when we checked in was outstanding. Very nice room and breakfast was great.
Shame there's no air conditioning during summer but opening the window did the trick. Unfortunately we got to hear the trains coming and going during the night. Ear plugs fixed that problem.
We would definitely stay here again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gazzak2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 16 June 2014

I stayed in this hotel about 4 years ago and it was fine.

This time it was horrible. First of all the hotel isn't air-conditioned. The room is like a greenhouse and the feeling is like a sauna.

The maintenance is poor, the lobby is shabby, stains on walls, lights in bathroom didn't work, water in bathroom didn't go down.... etc.

When I complained during checkout, the hotel service manager offered 20% discount on our next stay - to that I replied "never again" !!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amirflg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiebke K, Geschäftsführer at Hotel Montana, responded to this review, 24 June 2014
Dear Amirflg
Thank you for your time to review your stay at our hotel Montana. We value the opinions of our guests, as it is always honest and bringing further. Regarding to your complain about no AC in Hotel MONTANA , I have now again taken a closer look through all hotel descriptions on the internet. Unfortunately, there is definitly no mention that our 3* hotel offers such a service. We do not advertise with this service, the more I'm sorry that you are apparently assumed when booking our hotel thereof. Again, I apologize that your stay in our hotel this summer has not been to your satisfaction. Best regards
Wiebke Kuhlmei
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2014

A VERY nice hotel:
Great location, easy walking distance friom the Main Railway Station (HBf). The room is comfortable, the staff very friendly and helpful, great breakfast. No A/C, though we were informed it should have A/C by next year.

Room Tip: Somewhat noise room at night
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank ori y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wiebke K, Geschäftsführer at Hotel Montana, responded to this review, 12 June 2014
Dear ori y

thanks a lot for taking time to comment your stay. I am very happy, that you enjoy the time in our Hotel MONTANA.

Best regards from Zurich and maybe see you next time in Zurich

W. Kuhlmei
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrowford, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 May 2014

Stayed at this hotel for 3 nights - 16th, 17th and 18th May. Its in an excellent location for the railway station. The staff were all very nice, especially the male receptionist who checked us in and was incredibly helpful. The breakfast was very good. The restaurant is looking a little tired but the cleanliness is first class. Would certainly recommend this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2014

Close to the station. From the outside you might think it isn't pretty. But when you come in, your opinion will change drastically! We were received by Christian. He gives you the necessary tips for you to enjoy the hotel and Zurich from the very beginning!.
The room and bathroom were very clean and spacious. The breakfast is excellent! You have a great variety of food to choose and the staff is ready to help in whatever you need.
We spent three days and we can only say THANK YOU! We had a wonderful time.
Viviana & Francisco

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VivianaAg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Montana

Property: Hotel Montana
Address: Konradstrasse 39, Zurich 8005, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #46 of 139 Hotels in Zurich
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Montana 3*
Number of rooms: 74
Official Description (provided by the hotel):
The Hotel Montana Zurich is located 300 metres from the Zurich Main Station, in a quiet side street close to the Sihl River. It offers stylish rooms and free Wi-Fi. All rooms feature elegant, modern furniture, a flat-screen satellite TV, Tea,- Coffee Kettle, a safe, a direct-dial telephone with voice mail, and a bathroom. The restaurant serves a hearty breakfast buffet . The Hotel Montana also features an underground car park and a 24-hour reception. The centre of Zurich and the Bahnhofstrasse shopping street are only a 10-minute walk away. All sights and attractions of Zurich can be easily reached on foot or by public transport. ... more   less 
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Also Known As:
Best Western Montana
Best Western zürich
Best Western Zurich
zürich Best Western
Hotel Montana Zurich

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