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“Comfortable townhouse close to centre of Zurich”

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Hotel Krone Unterstrass
Ranked #18 of 137 Hotels in Zurich
Certificate of Excellence
Reviewed 1 July 2013

It was our second time when we stayed in this hotel. First time it was a room in the main building and experience was good. The service is perfect, welcome drink included. The hotel located close
to train station, easy to go by foot or you can take a tram.

This time we got a room in the townhouse. The room was large enough, clean and comfortable. The only issue we had during our stay a noise from outside hotel one night around 5 a.m. We don't know the source, it sounds like loading trucks, but probably it was not related to hotel.
We can recommend this hotel for staying in Zurich.

  • Stayed: June 2013, travelled as a couple
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Thank Elena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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445 - 451 of 819 reviews

Reviewed 30 June 2013

Spent a few nights here in mid-June while on business in Zurich. The rooms were very clean, well-kept and suited my purposes well. As others noted, the staff was very friendly and helpful. More importantly, they had great English communication (a necessity for a non-German speaker). Location is slightly off the beaten path which is good for a solid nights' sleep, but the tram is literally outside the door. Quick transport to/from the airport by taxi. As far as Zurich goes, the price is hard to beat for the quality of rooms and service. Would definitely stay again.

  • Stayed: June 2013, travelled on business
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Thank PR0F3SS0R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013

Hotel is located in calm n quite residential area.. short tram ride from Zurich HB (Zurich Main Station) Tram N0.14 or 11 takes you .. Tram stop is right in front of Hotel. Nice n Healthy breakfast. Helpful staff. Room was nice, comfortable equipped with small refrigerator, kettle, ironing board . Room could have been more spacious had there been one cupboard rather than two. But its nice and Value for money!

  • Stayed: June 2013, travelled as a couple
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Thank viscoweld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2013

Everything was fine. The stuff is very polite and the accommodation is good. I spent too nice days in this hotel. Only one thing is bothering me. 250 CHF that was withdrawn from my card for room booking and that were promised to be returned immediately after check out are still not on my card. Two weeks have passed!!! I am sorry but I will not stay in your hotel.

Stayed: June 2013, travelled on business
2  Thank Dmytro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
differente, Manager at Hotel Krone Unterstrass, responded to this reviewResponded 25 June 2013

Dear guest
Thank you very much for your feedback. We are happy to hear, that in general you had a pleasant stay in our hotel. First of all, we would like to apologize for your inconvenience concerning your credit card issues. We would like to explain as follows: Before the guests arrival, we make a reservation on the provided credit card as a security for the hotel. This procedure is common in the industry. However, the card is not charged, we are only holding a certain amount. After the guests departure, we inform our credit card company to release this reservation. Normally that is taken care of within 24 hours. In your case, we would need to know your credit card details in order to check what happend with the reservation. We therefore kindly ask you to contact us directly and inform us about these details. We would like to point out, that we never have the intention to block anything on the guests credit card after they have checked out. We would be therefore very happy, if you can contact us directly and we assure you, that we will look into this issue immediately. Thank you very much.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2013

This is a fantastic hotel.
We searched high and low for a hotel in a good location that didn't cost too much and I believe we found it. Switzerland is an expensive country and Zurich in particular, but found the room rates good.
Bathroom is big and is the first hotel I've come across with a his and hers sink.

Staff were just fantastic and helped us with all our enquiries. They also have Zurich metro/tram tickets at the front desk that you can charge to your room.

The hotel was a 5 minute ride to the main station so it is really easy to get to from the airport etc.

The restaurant for the hotel is top quality, I had a roast duck brest meal that was to die for.

  • Stayed: June 2013, travelled as a couple
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Thank nalbon83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

The hotel was located on tram lines 11 & 14, which was perfect for us since we were attending a concert at Hallenstadion. (It's a good 15-20 min walk to the city centre so I wouldn't stay there if it were only to visit the centre since there are hotels closer by.)

The service was very friendly, both at the reception and at the restaurant. The room was very clean, bright. The bed was quite small and (too firm for my bad back). The bathroom is also tiny(but nicely designed), but it was fine for two young girls travelling.

In the bedroom, I found the umbrella a very nice touch (there is one umbrella that you can borrow - very handy since you never know what the weather will be like), and so was the welcome drink (despite the very late hour, we were served with a smile).

Overall, it was very nice - I guess rather catered for a younger crowd.

  • Stayed: June 2013, travelled with friends
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Thank Sarita_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2013 via mobile

Nice hotel, room is not that big but comfortable and very clean. The tram stop is conveniently located right across the front door. Quiet neighborhood but city center is only 5-min away by tram. A great deal overall.

  • Stayed: May 2013
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Thank dtilaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Krone Unterstrass

Address: Schaffhauserstrasse 1, Zurich 8006, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Zurich
#17 Luxury Hotel in Zurich
#22 Romantic Hotel in Zurich
#26 Family Hotel in Zurich
Price Range: £116 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Krone Unterstrass 4*
Number of rooms: 74
Official Description (provided by the hotel):
The 4-star Hotel Krone in Zurich Unterstrass is a modern city and business hotel with tradition. Top quality, sustainability, outstanding service and hospitality are our core values. Our city hotel was founded in 1720 and has been one of Zurich's most renowned places to stay ever since. Fully renovated and equipped with the very latest services, the hotel offers all the amenities that the discerning guest who wants only the best would require. Ideally located in a fashionable part of the city, our hotel is just a few minutes away from Zurich's main railway station, the conference centre, the Hallenstadion multi-purpose facility, the Zurich exhibition grounds, the university and the ETH Swiss Federal Institute of Technology. The 'Kronenstrasse' tram stop is just in front of our door. The journey to and from Zurich Airport takes just 20 minutes. Zurich's sights, such as the historic town centre, the Grossmünster (Great Minister), the Bahnhofstrasse main street and Lake Zurich, are just a comfortable five or ten minutes away. Our rooms range from the cosy and comfortable through to the top-quality and luxurious. The excellent restaurant, meeting facilities and banquet rooms make the Hotel Krone the ideal place for your next visit to the city. It is the perfect place for an overnight stay after a visit to the Zurich trade fair or for your business event. ... more   less 
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Also Known As:
Krone Unterstrass Hotel
Best Western Zurich
Krone Unterstrass zürich
zürich Best Western

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