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“Very good location and comfy”
Review of Hotel Wellenberg

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Hotel Wellenberg
Ranked #55 of 138 Hotels in Zurich
Reviewed 28 December 2013

The location was great for exploring the older and central parts of Zurich. We had a room for four (2 adults and 2 teenagers) which was one of the reasons we went for this hotel as getting a two bed room suite is cost prohibitive on family budget so value I think is very good for this city having spent many hours looking. There are cheaper but further out of town. All staff were very friendly and helpful. The breakfast very nice with a good variety and options. While TV viewing was not what we came here for and I get English is not the major language but there were over a 100 channels on offer and not one in English not even one movie channel or BBC news or the like.

Room Tip: We were on the 4th floor and had a window with a lovely terrace right outside. Not bad in winter as...
  • Stayed: December 2013, travelled with family
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Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Leiter Front Office at Hotel Wellenberg, responded to this reviewResponded 30 December 2013

Dear Andrew
Thank you very much for your feedback regarding your stay in our hotel. We are happy to hear that you and family enjoyed your time in Zurich.
Regarding the TV channels we like to inform you that we do have around 20 englisch speaking channels for news and leisure. We would have been happy to assist you with these as they are starting after the german speaking ones. In total we are offering channels in more than 10 languages for our international guests.
We hope that we can welcome you and your family back soon and wish you for the meantime all the best!
Kindest Regards - Your Hotel Wellenberg

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255 - 261 of 636 reviews

Reviewed 25 December 2013

The hotel is located in the heart of the old town and many sights are nearby. Trendy stores surround this hotel and good cafes and restaurants nearby. However, do note that you can't drive up to the hotel as it is situated along a walking street. If you have heavy luggages, I would suggest that you deposit the luggage at the railway station and just bring along what you need. To push your luggages on the pebbled street is a toll on your arms.

We arrived very early in the morning (around 8am) and the room was not ready but the receptions were very kind to let us know of a fabulous cafe round the corner and they will call us when the room was ready to check in. It was drizzling but the hotel loans umbrellas to guests for free.

The room we stayed was recently re-furnbished but the room size was a little tight. Bathrrom was very small and you will get water everywhere when you shower. Since it is located in the old part of town, buildings are really close. Therefore it is important to draw the curtains before you sleep or change as the neighbours have a good view of what's going on in the room.

Breakfast menu is comprehensive and the food quality is good. Fruits are also offered at breakfast.

Room Tip: The hotel offer quads. The quad room has 2 double beds and one is converted from the sofa beds. For...
  • Stayed: November 2013, travelled with family
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Thank Peitoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Leiter Front Office at Hotel Wellenberg, responded to this reviewResponded 30 December 2013

Dear Peitoh
Thank you very much for your kind feedback and being our guest.
We just want to inform you that cars and taxis can drive in front of the hotel for check in and unloding. There are taxis at the train station available or the tram which brings you in a couple of minutes close to the hotel as carrying the luggage is often a struggle. Thank you for the thought.
We hope to be able to welcome you back one day and wish you the best in the meantime.
Seasons Greetings from Zurich - Your Hotel Wellenberg

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Reviewed 17 December 2013

While the hotel staff was very friendly the overall appearance and condition of the room was disappointing. Apparently certain rooms have been updated while others are still reminiscent of 1980. My room had carpet that was badly in need of replacing and sea green tile covering the floor and walls of the bathroom. However the location was ideal.

Room Tip: Request an updated room
  • Stayed: November 2013, travelled as a couple
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Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Leiter Front Office at Hotel Wellenberg, responded to this reviewResponded 1 January 2014

Dear Patricia
Thank you very much for your time and feedback.
First of all we appreciated your kind words regarding our hotel staff and are happy to pass it along the team.
Regarding your room we like to inform you that we do have different categories - Standard and Deluxe. You have choosen the Standard category which has not been renovated.
We hope to welcome you in the future in one of our renovated rooms and wish you all the best in the meantime.
Kindest regards

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Reviewed 30 November 2013

The Hotel Wellenberg is in the heart of the Alt Stadt (Old City) of Zurich. It also only a 5 minute walk from the central train station and the trendy Banhoffstrasse. I find that Zurich is an amazing city for walking and people watching and there is no better place for that than the Old City. The hotel is comfortable, reasonably priced and the staff are friendly and helpful.

  • Stayed: November 2013, travelled on business
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Thank KiaOra97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Front Office Manager at Hotel Wellenberg, responded to this reviewResponded 3 December 2013

Dear guest
We would like to thank you for your kind feedback and we are happy to hear that you enjoyed your stay in Zurich with us.
We would be delighted to welcome you soon again at our Hotel Wellenberg.
Best regards.

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Reviewed 22 November 2013

Yes Switzerland is expensive.

However this hotel is ideally located in the centre of the Old Town very close to a lot of restaurants and bars.

All the staff were very friendly and helpful. My room was quite big, warm, clean and comfortable.

Wifi was ok. Only gripe was that coffee wasn't provided with the tea in the room.

The breakfast was good with hot and cold selections.

Room Tip: There are proper keys to the rooms. Just be careful when you leave the rooms that you lock the door...
  • Stayed: November 2013, travelled solo
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Thank NigelHa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Front Office Manager at Hotel Wellenberg, responded to this reviewResponded 26 November 2013

Dear valued sir
Thank you very much indeed for your recent review.
We are pleased to hear that you enjoyed your time in Zurich and the hotel depsite the quite high price structure in Zurich. Certainly it is an absolute fortunate location to stay.
We are happy to note down that you missed coffee beside the tea in the room and are happy to discuss it. Regarding the proper keys in the rooms many guests will be thankful for your advice.
We wish you all the best and hope to welcome you back soon.

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Reviewed 22 November 2013

Excellent hotel, very well managed, clean and modern. Staff was always helpful and smiley. Location is great, steps away from many restaurants, nice small shops and central train station. Street is quiet. Breakfast is good. Rooms are nice, very big for European standards and spotless clean. The hotel has a beautiful modern decoration. Definitely recommended! It was the best hotel during my stay in Switzerland.

  • Stayed: October 2013, travelled with family
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Thank GPSfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Front Office Manager at Hotel Wellenberg, responded to this reviewResponded 26 November 2013

Dear valued family
Thank you for your extremely great review in the name of all the staff.
We are performing daily with passion and are delighted to be recognized of that. Your absolutely kind words are motivating and we are very thankful.
We hope to welcome you and your family back one day and wish you all the best in the meantime.

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Reviewed 14 November 2013

Let's be fair, Switzerland is expensive, so I was happy with the one night I stayed there. There was down pouring rain and I was just happy I could reach the hotel so easily from the train station without being soaking wet.

The noise insulation of the hotel could be better, I could hear every door slamming on the same floor, I trust those guests did not actually slam their doors, but it was as loud as they had slammed it shut. Quite nicely decorated. The staff gave good recommendation on restaurants and were friendly. My friend stayed in another hotel that costs 100CHF more per night and they were not especially pleased with theirs either. So after seeing photos from their room, I felt even happier with mine!

  • Stayed: June 2013, travelled with friends
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Thank kkk1874
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karin W, Front Office Manager at Hotel Wellenberg, responded to this reviewResponded 26 November 2013

Dear valued guest
Thank you very much for your feedback and your kind words.
We are glad to hear that you enjoyed your stay at the hotel and in Zurich despite the quite high price structure. We will share your nice comments with all the staff.
We hope we will be able to welcome you back in the future and wish you all the best in the meantime!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Wellenberg

Address: Niederdorfstrasse 10, Zurich 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#38 Luxury Hotel in Zurich
#43 Family Hotel in Zurich
#55 Romantic Hotel in Zurich
Price Range: £169 - £278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Wellenberg 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Wellenberg Hotel zürich

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