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“Average reception, great room”

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Mercure Stoller Zurich
Ranked #52 of 139 Hotels in Zurich
London
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Average reception, great room”
Reviewed 21 September 2013

This hotel common areas are in need of some tlc. The rooms though are surprisingly modern and comfortable. Staff is ok, some of the ladies could be a bit more friendly but ok overall. Based on Zurcih prices, this place is good value for money.

Room Tip: Choose internal rooms as there is a tram passing by regularly
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabriel74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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621 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Iloilo City, Philippines
Level Contributor
96 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 September 2013

This hotel is well situated in Zurich. It lends itself to the various types of transportation such as tram, bus and the train station. The rooms are small and generally efficient, but you will end up tripping over your bags if you have anything other than an overnight bag. We stayed at the hotel the first time for two days and all was ok but we did not take breakfast as it was overpriced. The second visit was also ok, but when checking out we found that they had raised the price for our second night by 50 CHF. Furthermore, there was no hot water on our last morning before spending a day traveling back to Dubai...not very pleasant. After waiting over 30 minutes to talk with the manager, we were given a 50CHF credit which was just really enough to get the room rate back to what it had been. The staff bordered upon being rude, so I have to say it was an unpleasant end to an otherwise pleasant trip.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rod20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtown, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 September 2013

Room is surprisingly small for a Mercure. They do want to charge you with extra bed even if your little one (4 years old) sharing bed with you. Only some 6 parking spaces are available in front of the hotel at a charge. Breakfast is just ok.
Not the best Mercure I've ever taken.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PMed61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2013

The rooms have been recently refurbished and are nice with Samsung flat screen TVs and Senseo coffee machines. The rooms are perhaps a little on the small side.
Wi-fi speed was excellent and free.
The hotel is around 30 minutes walk from the main station but the tramline 3 (direction Albisrieden) takes you from the main station to Albisriederplatz which is next to the hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank GAC86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
Reviewed 12 September 2013

very near public transport and good eating places. Express breakfast very good value .
All staff we met were very friendly and helpful, I have already told my friends to book here when they next visit Zurich!



  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank 44edward1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Stoller Zurich

Property: Mercure Stoller Zurich
Address: Badenerstrasse 357 | 8003 Zurich, Zurich 8003, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#9 Best Value Hotel in Zurich
#37 Luxury Hotel in Zurich
#50 Romantic Hotel in Zurich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Stoller Zurich 4*
Number of rooms: 80
Official Description (provided by the hotel):
The Mercure Stoller Zurich is a traditionally run 4 star hotel, offering 80 non smoking rooms, a restaurant with an outdoor terrace, two meeting rooms and a bar where guests can enjoy a nightcap. The hotel is conveniently located in the west of the cityand is very easy to get to by public transport. There is a direct connection to the main railway station (3.2 km away) and the airport is 10 km away with a convenient shuttle connection. ... more   less 
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Also Known As:
Mercure Stoller Zurich Hotel
Mercure Hotel Stoller Zurich
Mercure Hotel zürich

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