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Sternen Oerlikon Hotel
Ranked #40 of 137 Hotels in Zurich
Certificate of Excellence
Reviewed 7 November 2013

tried to charge us extra for breakfast when we went to check out.we had B&B on our deal with we had booked through booking.com.had to show a copy of our booking to prove that we had it,,just not good enough..

  • Stayed: November 2013, travelled as a couple
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1  Thank tom m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsternenoerlikon, Manager at Sternen Oerlikon Hotel, responded to this reviewResponded 14 November 2013

Dear Mr. Tom

Thank you very much for your feedback about your stay at the Hotel Sternen Oerlikon.

We are sorry that we had the wrong arrangement on your invoice. This was not made intentionally, we miixed up the arrangements. You are absolutely right this should not happen. Please accept our appologize.

Nevertheless we hope you could enjoy your stay at Zurich and it would be a great pleasure to welcome you back another time.

Best regards

Susy Pfister
host

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144 - 150 of 403 reviews

Reviewed 30 October 2013

The hotel is a typical 3 star hotel standard but its clean, free wifi and the location is good. Very near to tram station where easily accessible to town or to airport. The hotel provide basic needs, there is no tea/coffee facilities, no fridge but kettle can be provided upon request. The bathroom is rather small and water could easily spilled on the floor after showerng. The bed frame is quite noisy, probably the joints require some fixing. The staffs are helpful and allow us for early check in which is a great help to us! Overall, you may consider this hotel if you do not wish to stay at the city center.

  • Stayed: October 2013, travelled with friends
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Thank Bruce7878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsternenoerlikon, Manager at Sternen Oerlikon Hotel, responded to this reviewResponded 3 November 2013

Dear Traveller

Thany you very much for your time to write a revue and share your experiences with other travellers.

It is nice to hear that you enjoyed your stay at our hotel. We also have the possibility to put a minibar fridge upon request into the room. There are also drinks available the whole day and night at the small bar at the reception.

May be you can use this service during your next stay. We would be glad to welcome you again.

Best regards

Susy Pfister
Host

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Reviewed 24 October 2013

We stayed at Sternen for 4 days and 1 night. Even though it is a 3 star hotel, its facilities are totally 5 star. Our room was a nice, cozy one with a nice view. The bathroom was well stocked with toiletries sufficient for both of us. Even a fridge was made available on request. The breakfast was delicious and plentiful and we weren’t charged extra for it. Also the free of charge net access was a welcome idea and a guest friendly move. The location of the hotel is such that form of commute like the tram is very close to it thus, making the rest of the city accessible. It was a very comfortable stay for us here.

  • Stayed: June 2013, travelled as a couple
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Thank Noah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsternenoerlikon, Manager at Sternen Oerlikon Hotel, responded to this reviewResponded 27 October 2013

Dear traveller

We thank you very much for your feedback concerning your stay at the Hotel Sternen Oerlikon. It is a pleasure for us that you share those experiences with other travellers.

We are lucky to see that we could persuade you with our hospitality and service.

It would be a great pleasure to welcome you again.

Best regards

Susy Pfister
host

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Reviewed 23 October 2013

My friend and I stayed here beginning of Oct, great location, 5mins from airport by train, 10mins to Bahnhofstrasse by tram and right near the main station and plenty of lovely shops, restaurants. Room and bathroom was clean, reception and restaurant staff very friendly and helpful. Breakfast was freshly cooked, reasonable price and plentiful.
Very satisfied with this hotel and will certainly stay here again
p/s: We did hear the noise outside the street pretty noisy all day but keeping the window close will reduce the noise and is still ok. I would still recommend it, due to its great location

Stayed: October 2013, travelled with friends
1  Thank geelovethesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsternenoerlikon, Manager at Sternen Oerlikon Hotel, responded to this reviewResponded 27 October 2013

Dear traveller

Thank you very much for your time to share your experiences with other travellers.

It is great to hear that you enjoyed your stay and we could persuade you with our hospitality.

For us it would be a great pleasure to welcome you again another time.

Best regards

Susy Pfister
host

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

great and modern and most importantly clean rooms, friendly staff with good language skills, 24hrs reception, free wifi and even a voucher for a welcome drink in the restaurant. breakfast is from an extensive buffet. charged extra but totally worth it. public traffic to central zurich with three tramway connections, local railway station is less than ten minutes by foot away.
highly recommended

  • Stayed: October 2013, travelled on business
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Thank UeliR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sternenoerlikon, Geschäftsführer at Sternen Oerlikon Hotel, responded to this reviewResponded 11 October 2013

Dear Ueli

Thank you so much for your feedback and for your time sharing your impressions with other travelers.

It's great and we are very happy you enjoyed your stay at our hotel and that we could satisfy you with our services.

We are looking forward to welcoming you soon again and wishing you all the best for the time being.

Sincerely
Susy Pfister
General Manager

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Reviewed 25 September 2013

Considering the fact that this is a 3 star hotel, the services were first class. The most touching feature was the welcome drink we received on our arrival, which was also a surprise for us. The room we had was as per our request, with a big balcony with a nice view. The room had all the modern amenities like a safe; hairdryer and a bathroom with various toiletries (really love the pleasant smelling body wash they had put there). However we thought that the fridge should also have been included in the charges instead of us paying extra for it. It would have been a really customer friendly touch. We had some really memorable moments here. We didn’t have to pay extra for the breakfast (which was included in the room charges) and consisted of a big healthy spread ranging from cereals, orange juice, eggs etc. The free net access was also a nice touch. The hotel takes customer service very seriously as the staff went above and beyond trying to make us comfortable. The tram is very close to the hotel, making our exploration a comfortable affair.

  • Stayed: June 2013, travelled as a couple
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Thank Kyle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sternenoerlikon, Geschäftsführer at Sternen Oerlikon Hotel, responded to this reviewResponded 26 September 2013

Dear Kyle

Thank you so much for your review and your time to share your experiences with other travelers.

It's great to hear you liked your stay with us and enjoyed our breakfast buffet. We love to spoil our guests.

We wish you all the best and are looking forward to welcoming you soon again at our Hotel Sternen Oerlikon.

Sincerely yours
Susy Pfister
General Manager

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Reviewed 23 September 2013 via mobile

A very good hotel - friendly staff, ideal location, good value for Zurich. The hotel is easily reached by train or tram from Zurich airport. Take tram 10 or 14 (about a minute walk from hotel) to Zurich HB. Breakfast is 18 chf, which is not bad for Zurich standard. Cold cuts, bread, eggs, yoghurt, cereal, orange juice, coffee - quite delicious. We requested for a room with balcony and got just that. The room was a good size and the bathroom was surprisingly very spacious. The front desk was friendly and helpful. We thoroughly enjoyed our stay at Sternen Oerlikon.

  • Stayed: September 2013
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Thank StefT22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sternenoerlikon, Geschäftsführer at Sternen Oerlikon Hotel, responded to this reviewResponded 26 September 2013

Dear StefT22

Thank you so much for your review and your time to share your experiences with other travelers.

It's great to hear you liked your stay with us and enjoyed our breakfast buffet.

We wish you all the best and are looking forward to welcoming you again at our Hotel Sternen Oerlikon.

Sincerely yours
Susy Pfister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sternen Oerlikon Hotel

Address: Schaffhauserstrasse 335, Zurich 8050, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#18 Family Hotel in Zurich
#21 Romantic Hotel in Zurich
#25 Business Hotel in Zurich
Price Range: £92 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sternen Oerlikon Hotel 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
The extensively renovated city hotel with 56 air-conditioned rooms, a breakfast lounge, one meeting room and garage parking spaces will impress you with genuine hospitality and professional service, whether you are on a business trip, attending an event or trade fair, or simply visiting family.Since October 2012, the Hotel Sternen Oerlikon has had its own restaurant once again: the Brasserie "Ö" with bar and salon du cigare.Which is open monday to friday. Hot dishes are served between 11.30 am and 23.00 pm ... more   less 
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Also Known As:
Hotel Sternen Oerlikon
Sternen Oerlikon zürich

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