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“Great, but not quite five star”

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Alden Suite Hotel Splugenschloss Zurich
Ranked #55 of 137 Hotels in Zurich
Certificate of Excellence
Reviewed 30 November 2008

The Hotel Alden is in a quieter, more residential part of Zurich, but is still within walking distance of the main attractions & business district. It is significantly cheaper than its main rivals, and makes for a pleasing alternative to the standard chain hotels. It falls just short of the five star rating though, in my view.

The rooms are all laid out like a suite with separate lounge, bedroom and bathroom, and are nothing short of huge! The period furniture is very tasteful, and the attention to detail really makes a difference. They offer a free fruit platter, for example, and all soft drinks and snacks in the mini-bar are complimentary, which is very refreshing. Likewise, the service was attentive, and the food was of a decent standard.

The main points against this hotel would have to be that the rooms are a little noisy, despite there only being three suites on each floor. Also, some of the furniture felt cheap - the jacuzzi bath came apart while I was in it! Plus, the room service menu was quite limited and a little overpriced.

Overall, an excellent hotel, but perhaps in need of a little tweaking before it can truly claim the five star rating. Having said that, the Alden is still the best place I have stayed in Zurich so far!

  • Stayed: November 2008, travelled on business
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Thank teppy83
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Reviewed 3 September 2007

Our visit to hotel Alden was perfect. We were greeted with a glass of champagne and a delicious snack. Our suite far exceeded our expectations. The staff was very helpful and friendly. Breakfast (included in the price of your stay) was fresh and offered many choices. It's located in a quiet residential area of Zurich, close to the lake. Make sure you rent bikes (for free) outside the Opera House and explore the lakeside.
This hotel is worth every penny/franc!!

  • Stayed: September 2007, travelled as a couple
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2  Thank londonyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
New York
111
Reviewed 15 June 2005

This hotel takes the word Boutique to a new level. It is modern luxury with a sophisticated flair containing every detail to please the guest. From elegant -service oriented staff who knows you by name and preference -to a teddy bear for your child. We had Suite number 3D it was like having your own apartment in Zurich, position bed, plasma TV with internet, music in the Roman bathroom suite (tuned in to chic music), automatic toilet , huge shower with set temperature, Bulgari soaps, loofah and towel warmer. The decoration, modern with antiques and walls like art gallery with modern paintings and antique portraits. The ceiling was a work of art, probably original mouldings from the building. Details like a bowl full of cherries, chocolates, orquides. We love the Alden.The food was incredible! It is 5 min walking distance away from the action , but is worth it.

  • Stayed: June 2005
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11  Thank A TripAdvisor Member
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Reviewed 1 week ago via mobile
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Stayed: October 2017, travelled with family
Thank 한근 김
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Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this reviewResponded 4 days ago

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Reviewed 3 weeks ago via mobile
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Stayed: September 2017, travelled on business
Thank Ba B
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Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this reviewResponded 4 days ago

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Reviewed 9 September 2017
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  • Stayed: October 2016, travelled with friends
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Thank Eli407
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Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this reviewResponded 12 September 2017
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Reviewed 28 August 2017
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  • Stayed: August 2017, travelled with family
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Thank LHC L
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Thomas P, General Manager at Alden Suite Hotel Splugenschloss Zurich, responded to this reviewResponded 13 September 2017
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Additional Information about Alden Suite Hotel Splugenschloss Zurich

Address: Spluegenstrasse 2, Zurich 8002, Switzerland (Formerly Alden Luxury Suite Hotel Zurich)
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#18 Business Hotel in Zurich
#20 Romantic Hotel in Zurich
#39 Luxury Hotel in Zurich
Price Range: £270 - £398 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alden Suite Hotel Splugenschloss Zurich 5*
Number of rooms: 22
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Also Known As:
Alden Hotel zürich

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