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“Good for short stay”

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Sorell Hotel Seidenhof
Ranked #40 of 138 Hotels in Zurich
Certificate of Excellence
Reviewed 6 December 2013

We stayed here only for one night. Reception was very polite and helpful. The room is spacious and clean but the bed was a bit too soft. Breakfast could be better. Location is alright if you do not have heavy luggages. It is less than 10 minutes walk from train station. Good for business trip.

Stayed: December 2013, travelled on business
1  Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, General Manager at Sorell Hotel Seidenhof, responded to this reviewResponded 9 January 2014

Dear Guest
Many thanks for your good feedback. But we feel sorry that we were not able to satisfy all your expectations. We are doing our utmost to continually improve our service. Your feedback helps us to check standards and to adapt these if need be. We hope that you will continue to recommend us, and we thank you kindly.

Yours sincerely

General Manager
Sorell Hotel Seidenhof

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Reviews (482)
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216 - 222 of 482 reviews

Reviewed 26 November 2013

We stayed overnight for a shopping weekend. Its in a great location right in the heart of the shopping district, a short walk from the rail station. The rooms are a good size and the breakfast, while not fantastic, is all that you need. Staff friendly. Some noise outside from late night revellers, but the sound proofing is not bad. It is expensive, but in Zurich so is everywhere!

  • Stayed: November 2013, travelled as a couple
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1  Thank Judith F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this reviewResponded 3 December 2013

Dear Guest
Many thanks for taking the time to give us some feedback. We are very glad to hear, that you had an enjoyable stay with us in the Sorell Hotel Seidenhof and we look forward to welcoming you again as our guest soon.
Yours sincerely
Matthias Ramer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

I attended a conference in zurich at the Park Hyatt (which is an excellent property but very expensive) so I stayed in this hotel. The room was very nice and not as small as other rooms I stayed in at other hotels in expensive zurich. Excellent location and service was very good. I especially was greeted very nicely by reception staff, I would stay here again in the future and recommend it highly plus the room rate was very reasonable

  • Stayed: November 2013
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1  Thank businesstravelerFLL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this reviewResponded 3 December 2013

Dear Guest
Thank you very much for very nice comments about your stay. We hope that you will continue to recommend us and would be very proud to welcome you again at the Sorell Hotel Seidenhof.
Yours sincerely
Matthias Ramer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2013

This hotel is located in a wonderful place-within walking distance from every place in the center of Zurich. It's close to the central train station and from all the touristic places.
The hotel is situated in an old building and because of that influences the rooms shapes and size. It was clean, warm, the breakfast is wonderful, everything is clean. The ventilation of the bathroom has to be improved.... Otherwise a very good choice for a couple of nights but an expensive one.

  • Stayed: November 2013, travelled with family
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1  Thank IC170252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this reviewResponded 3 December 2013

Dear Guest
Many thanks for taking the time to give us some feedback. We are doing our utmost to continually improve our service. Your feedback about the ventilation in the bathroom helps us to check standards and to adapt these as soon as possible. We would be please to welcome you soon in our Sorell Hotel Seidenhof again.
Yours sincerely
Matthias Ramer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

Don't let the hostel type reception and basic decor fool you. This is a hidden gem, brilliantly located.
Right in the middle of the Bahnhoff Strasse shopping district is the wonderful hotel.
The staff are very friendly and nice, you feel like you were checking in at a family B&B, they give you a free meal voucher at the Japaneses restaurant attached to it, which was a nice touch not mentioned when booking.
The lift looks flimsy and the corridors look basic like an office in an industrial site, but as soon as you enter the rooms it is a totally different story.
The room was huge by Swiss standards, impeccably clean and the layout was just right. I was very pleasantly surprised having stayed at many hotels in Zurich that cost more as it had a 'higher star rating'but delivered far less.

Room Tip: Ask for one facing the Bahnhoff strasse if you want a nice view and don't mind watching the worl...
  • Stayed: July 2013, travelled on business
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1  Thank shaariq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this reviewResponded 3 December 2013

Dear Guest
Many thanks for your feedback. We would like to thank you for the good comments that we were able to receive and are looking forward to welcome you again as our guest soon.
Yours sincerely
Matthias Ramer
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

Central location, 10 min to main train station and 1-2 min to nearest tram stop (Zurich Rennweg) by walking. Rooms are clean and nice. Staff at the reception is very kind and friendly.

No free wifi. Hotel lobby is too small. The breakfast quality is good but also limited. High price for a 3 star hotel.

  • Stayed: December 2012, travelled with family
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Thank Julia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this reviewResponded 3 December 2013

Dear Guest
Thank you very much for your comments. I am pleased to inform you, that since 2012 WIFI is included in all rooms of the Hotel. I would like to apologize, that in your case WIFI did not work for any unknopwn reason. Please do not hesitate to informe at yout nest stay the reception staff about any matter. We would be pleased to help you wit all services we provide. It would be nice if we could prove ourselves during your next visit and to show that we can be better than the last time.
Yours sincerely
Matthias Ramer
General Manager

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Reviewed 28 October 2013

This is one of the best value for money hotel to stay within Zurich, location is top, Room are always super clean, Room service from asian restaurant on G/F is excelent.

I can only recommend this hotel
R

  • Stayed: October 2013, travelled on business
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1  Thank Raphael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Manager at Sorell Hotel Seidenhof, responded to this reviewResponded 4 December 2013

Dear Guest
Many thanks for taking the time to give us your feedback. We are very glad to hear, that you had an enjoyable stay with us in the Sorell Hotel Seidenhof and we look forward to welcoming you again as our guest soon.
Yours sincerely
Matthias Ramer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sorell Hotel Seidenhof

Address: Sihlstrasse 9 | 8001 Zurich, Zurich 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#47 Family Hotel in Zurich
#48 Romantic Hotel in Zurich
Price Range: £147 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sorell Hotel Seidenhof 3.5*
Number of rooms: 84
Official Description (provided by the hotel):
Zurich's Bahnhofstrasse is Switzerland's best address. It's also the address of the Sorell Hotel Seidenhof. A top hotel in a top location for discerning business and leisure guests in Zurich. The Seidenhof impresses guests with its legendary breakfast buffet and restaurant Mishio with its garden oasis. Guests also benefit from room service, porter service, laundry service and 24-hour Reception. ... more   less 
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Also Known As:
Sorell Hotel zürich

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