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Hotel Schweizerhof Zurich
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Reviews (1,364)
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1,021
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4
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583 - 588 of 1,364 reviews
Reviewed 13 August 2014 via mobile

Great hotel and location.
The staff really make this hotel stand out, every single member of staff are so very friendly and can't do enough for you. It's like a big happy family which is unusual for city hotels
We had a lovely room with all modern facilities.
Breakfast was brilliant and served until 11.30 at weekends.
Only slight disappointment was that the restaurant was closed two of the three nights of our stay and we would definitely have liked to dine there.
Maybe hotel policy at weekends.
Once again thank you all, for your care and attention and special treats!!! From the cafe to bar to breakfast to reception and throughout you made our stay extra special.
Thank you

Stayed: August 2014
Thank PRT6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this reviewResponded 21 August 2014

Dear guest

Thank you so much for this great review!
We are very happy that you had a wonderful time during your stay at our HOTEL SCHWEIZERHOF ZÜRICH! It is a great pleasure for us to read that you felt like home in a big happy family! We are very happy to pass this comment to all our staff.

We have taken note of your comment regarding the restaurant and we are pleased to inform you that due to the high demand we decided to open our restaurant on Saturday night.

We are looking forward to welcoming you back soon and give you the chance to enjoy a wonderful dinner at our Restaurant La Soupière.

Kind regards
Andreas Stöckli
General Manager

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Reviewed 7 August 2014

My wife and I stayed at the Schweizerhof for one night in July, on our way to Italy by train. We booked through Railbookers who must have informed the hotel that we were on our honeymoon. As a result, we had rose petals and a bottle of bubbly on ice waiting for us in our room. Every member of staff was courteous and extremely helpful. A fantastic hotel.

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this reviewResponded 21 August 2014

Dear John

Thank you very much for having taken the time to comment here on TripAdvisor in regards to your stay at our HOTEL SCHWEIZERHOF ZÜRICH.
We were very glad to pamper you and your wife during your honeymoon trip with railbookers.
We hope that you enjoyed your holidays trough Europe!

We are looking forward to welcoming you back when you visit our beautiful city the next time.
Kind regards

Andreas Stöckli
General Manager

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Reviewed 4 August 2014

Stayed here one night prior to an early flight to Brussels

Service on arrival was the best I've ever experienced. Polite attention, a welcome drink while signing in and a hot towel to boot. Reception staff had no problem accepting email with PDF of my boarding pass and printing it off for me.

Room was very well appointed with a massive bowl of fruit and more chocolate than you could shake a stick at. And the bed was very comfortable.

Above all this the hotel is literally opposite the rail station and you are given a complimentary ticket to the airport.

I can't fault this hotel - everything about it was first class. Pity we had to leave before breakfast because I'm sure that would have been excellent too!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this reviewResponded 21 August 2014

Dear Peter

Thank you very much for your great feedback and for taking time to share your experiences with Tripadvisor Readers. We hope you had a safe trip to Brussels. Your evaluation showed us that you had a very nice time at our Hotel!

We hope to have the chance to welcome you back when you visit Zurich the next time and that you can enjoy our Champagne Breakfast!

Kind regards to Saint Albans

Andreas Stöckli
General Manager

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Reviewed 3 August 2014

I booked this HTl for one overnight after a business trip to Lucerne. The whole stay has been extremely enjoyable; very kind staff, warm welcome, big room with lots of amenities.
Everything was so perfect that once I made myself confortable in my room I did not get out till the morning after (adjustable bed as well). More than a superior 4 stars this is a 5 stars HTL,
By the way.... Excellent room service!

Room Tip: Go for a junior suite!
  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
2  Thank Fabrizio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this reviewResponded 21 August 2014

Dear Fabrizio

Thank you so much for your kind words! We are delighted to read your great feedback regarding our staff, the amenities in the rooms and the room service!
It was our pleasure to share your comments with the whole team. This motivates us even more to provide the best service to our dear guests evey day!

We are looking forward to welcoming you back soon.

Kind regards
Andreas Stöckli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

From the moment you enter the foyer of this stunning hotel, you know you have booked into a first class hotel. The staff are welcoming and helpful, a glass of champagne to start your stay. Our suite was delightful, a lovely sitting area, a great bathroom and the best bed ever with dual controls, and amazing comfort. Although just across the road from the train station and within easy walking distance from both the old and new town and all the attractions, the suite was very quiet, with at least double glazed windows. A butler came around offering chocolates and we had a lovely fruit plate in our room aswell as a coffee machine. I would always stay here when visiting Zurich.

Room Tip: I think all the rooms would be great
  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank BarbSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schweizerhof, General Manager at Hotel Schweizerhof Zurich, responded to this reviewResponded 21 August 2014

Dear BarbSydney

Thank you so much for your nice comments here on TripAdvisor! We are happy to read your great feedback regarding our beds, the rooms and our services!
We are very glad that you relished your stay with us and hope that this experience will remain in your memories, until you come back to visit Zurich!

We are looking forward to welcoming you back soon!
Kind regards from Zurich to Sydney

Andreas Stöckli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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