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“Novotel Zurich City-West”

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Novotel Zurich City-West
Ranked #46 of 139 Hotels in Zurich
GreenLeadersGold level
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Novotel Zurich City-West”
Reviewed 10 June 2014

We were pleasantly surprised with this hotel, as we have been disappointed by some past Novotel stays. The staff were very helpful and nothing was a problem for them. The room was neat and clean, and quite comfortable. The location is somewhat out of the way, being some distance to the centre of Zurich. Having said this, the reception staff sell daily (24 hour) public transport tickets, and the excellent tram service has a stop just around the corner which takes you to Zurich HB, the main train station and on to the the city and the old town. The hotel offers a buffet breakfast for 29CHF which if quite good and has a wide range of dishes. There is also free access to a pool and gym in the basement. All in all a very nice stay, we would choose this hotel again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud T, Manager at Novotel Zurich City-West, responded to this review, 2 July 2014
Dear Guest,
Your comment is a great reward for my Team, and we are all thankful for the time you took to describe your experience with pool, room, breakfast, and transport facilities.
We really look forward to welcoming you soon!
Best regards,
Arnaud Tourin - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
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English first
Grenoble, France
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

Very practical business hotel. Good size. Good amenities. Nice staff. Really good breakfast.

I appreciated the fact that I can open the windows, get fresh air and not have to rely on air conditioning. (Actually very important to me in my choice of hotels.).
I enjoyed the loud speaker in the bathroom ceiling, so I could listen to the TV while getting ready.
Appreciated the complimentary bottles of water.
Nice to have a kettle for boiling water and happy there was peppermint tea in the tea selection.
Overhead shower is cool, feels like standing in a waterfall.
Additional make-up mirror also a plus.

The room, even with the window wide open all night is fairly warm, so it affected my sleep. A little tired in the morning, after some tossing and turning. The air is also very dry. I washed some clothes in the bahtroom sink and hung them to dry in the room and they were all dry as a bone the next morning. This was with the air conditioning turned completely off and the window wide open all night. Gives an indication of the temperature and dryness of the air. I don't know why hotel rooms are so warm and why they all need to have wall to wall carpets. Stuffy and dry air is the result.

The small towel is a little too small to wrap around my head/hair. So I would personally appreciate it beeing just a few cm bigger.

The lighting in the bathroom is to warm for it to be good for doing your make-up. Can't really see if the colours are ok. So some additional cooler lights, for instance around the make-up mirror would take the hotel up a notch.

Loved the breakfast, plenty of options for a healthy breakfast.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Overall F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arnaud T, Manager at Novotel Zurich City-West, responded to this review, 2 July 2014
Dear Guest,
I thank you for the time you took to write a precise review of your stay with us. I take good notice of your recommendations regarding the lighting, towels and dry air, and I am grateful for the positive feedback.
I wish you to enjoy your holidays, and I hope to meet you soon if you happen to be back in Zurich.
Best regards,
Arnaud Tourin - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moehlin, Switzerland
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2014

The reasons I liked this hotel are

1.friendly staff
2.nice rooms
3.good breakfast
4.cool pool
5.awesome sauna and wet room

That is why I gave it 5 out of 5 stars. I only stayed for one night but would have liked to have stayed for longer.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Claudia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Zurich City-West

Property: Novotel Zurich City-West
Address: Schiffbaustrasse 13 | Am Turbinenplatz, Zurich 8005, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Zurich
#34 Luxury Hotel in Zurich
#37 Family Hotel in Zurich
#49 Romantic Hotel in Zurich
#57 Business Hotel in Zurich
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Zurich City-West 4*
Number of rooms: 144
Official Description (provided by the hotel):
The Novotel Zurich City West is a 4 star hotel with 144 rooms in the fashionable Zurich West area. Close to Hardbrucke train station, Escher Wyss Platz tram station and the Technopark. A few minutes from the main railway station and the old city by tramor train. The hotel offers seven modern conference rooms with natural light. An indoor swimming pool, fitness area, bar, kids corner and a restaurant with terrace complete the package. Pay parking garage and airport shuttle (fees apply). ... more   less 
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Also Known As:
Novotel Zurich City-West Hotel
Novotel Hotel zürich
zürich Novotel

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