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Julioca88
Dublin, Ireland

Great & Relaxing experience

Review of Alma Hotel
5.0 of 5 bubblesReviewed 5 Mar 2019
Thanks a lot dear Lady's First Team. I had a fabulous stay at your property. I felt very much at home. I appreciated the fact that most of the staff knew my name. Also, the breakfast team was very nice with respecting my gluten allergy (coeliac).
Date of stay: February 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
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TeamZurich, Stv. Betriebsleiterin at Alma Hotel, responded to this review
Responded 25 Mar 2019
Liebe Julioca88
What a nice feedback! Thank you very much for this! It is very nice to hear you felt at home.
We are looking forward to see you soon again.
Warm regards
Martina Flück
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 2 March 2019

Wonderful place, very centered, great breakfast and staff so nice.
We enjoyed all of it. Some of the rooms are rather small for 2 people and you might want to ask for a larger room if you stay as a couple

Date of stay: February 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Adventurer701254
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Stv. Betriebsleiterin at Alma Hotel, responded to this reviewResponded 25 March 2019

Dear Adventurer

5 out of 5! We love it! Thank you for this great review! We are happy you liked our hotel. Thank you for taking the time to share your experience!
See you soon again.
Warm regards
Martina Flück

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2019

I had to put 3/5 because TripAdvisor won't let me give 3.5, but that's my score for this hotel. Here's why....

Good things first.

This hotel is really clean, just sparking, and that can only be great when you're staying somewhere. The staff are super, very helpful, polite, friendly and very welcoming. You couldn't ask for more from them. They were informative and they even offered my colleague and I a bottle of water each in the morning to take with us for our journey when we left.

I love that the hotel had real keys. Proper keys you had to put in the lock, so none of that faffing around when you get upstairs and the magnetic "key" you've been given doesn't work and you have to go all the way back downstairs to get another, which can seem like a long journey when you've been travelling and are tired and just want to sleep.

The rooms are spacious and have everything you could need. There's a mix between a wood burning stove and a real fire in the lobby of the hotel, which makes it smell really homely when you walk in. There's an honesty bar with apples and things as well as the bar bit. Tea and water are free, and possibly coffee as well - although I can't remember and don't want to mislead anyone.

The hotel is also in a great location, close to transport links and Lake Zurich, really central.

So you might be wondering: why only 3.5?

Well, my room was on the first floor and I could hear everything the person in the room above was doing. Not what they were saying or the telly or anything, but if they walked to the bathroom, I heard it. If they moved their suitcase, I heard it. So that was a bit disconcerting and had I been spending more time in the room I think it would have annoyed me.

The bed in the room was small and I mean small. I'm not sure I've slept in a bed that size since I was a child. It was almost a single, but not quite. I was staying there alone, but I don't see why - when the room was more than big enough to house a double bed - I had to sleep in a single bed just because I was sleeping in the room on my own. The bed was also fairly short. I'm tall (not freakily, but just taller than average) and don't enjoy sleeping with my feet hanging down over the end of the bed, so this shaved marks off my final score.

Then finally the breakfast. The breakfast was ok, but the only "hot" option was the lukewarm scrambled egg, which looked particularly unappetising. I looked at them for three breakfasts, but didn't try them. My colleague said they were "okay". The cheese was nice, but fairly bland and unexciting, sticking to "safe" cheeses rather than those with great flavour, eg Philadelphia, brie, Babybel. There was cereal and stuff, and I'm sure a lot of people really like a continental breakfast, but I do like having a bit more than that. There was a good selection: cake; cold meats; yoghurts and selection of bread. What I'm saying is it wasn't a bad breakfast, nothing was off or old, but nothing really stood out, and I guess that's what I want in a hotel breakfast. I want something really nice, something that makes me want to come down and have breakfast. I mean, I'm working away, I have to find my joy somewhere and for me it's at breakfast. This one just didn't grab me, but it was totally edible and I'm sure some people really love it.

So that's why it's a 3.5. But all the things listed above could easily be changed. It wouldn't take much, but it would make a massive difference to guests, I think.

Room tip: Try to get a room that doesn't have anyone above you.
Date of stay: February 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sophiemacmac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 January 2019 via mobile

A very nice hotel with a cosy ambience, delicious breakfast and very comfortable rooms. Situated in a perfect quite location close to many amenities (restaurants, tram stops etc). The extremely helpful and attentive staff, made our stay a very enjoyable one.

Date of stay: January 2019
Trip type: Travelled with family
Thank Meander225735
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Stv. Betriebsleiterin at Alma Hotel, responded to this reviewResponded 23 January 2019

Dear Meander

What a lovely feedback! Thank you so much! We are always when guests enjoy their stay.
See you soon again.
Warm regards
Martina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2018

Nice hotel with very friendly staff, good breakfast and good location. Close to the tram and short walk to the trainstation that takes you to the airport. Nice resturants in the area and the Christmas market was within walking distance.

Date of stay: December 2018
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank YlvaPalm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Stv. Betriebsleiterin at Alma Hotel, responded to this reviewResponded 17 December 2018

Dear Cruiser
Thank you for taking the time to review us!
We are happy to hear you liked your stay.
Warm regards
Martina Flück

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2018

Fantastic hotel. Super friendly with a very calm and welcoming feel. Great capuchino at breakfast. Nice part of Zurich near the lake. Love the wooden flooring and Art Deco feel of this hotel. Staff very helpful

Room tip: Any room is great
Date of stay: November 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Odyssey39301089287
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Deputy General Manager at Alma Hotel, responded to this reviewResponded 26 November 2018

Dear Odyssey

Wow! We love your feedback! Thank you so much for sharing your exprience!
We are looking forward to welcome you again.

Warm regards
Martina Flück

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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