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Kirsty N

Great short stay

Review of Alma Hotel
5.0 of 5 bubblesReviewed 22 Apr 2019
Lady's First hotel was great for my short stay in Zurich. Perfect location, very comfortable room and really helpful and friendly staff who were really very attentive and made the stay really pleasant. The breakfast was lovely and had a good variety for continental selection on offer. Nice touches in the room including robes, slippers and nice toiletries. Couldnt find fault in one thing. thanks!!!
Date of stay: April 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Deputy General Manager at Alma Hotel, responded to this review
Responded 30 Apr 2019
Dear OnAir

What a lovely feedback! Thank you very much to share your experience.
We would be happy to see you soon again - maybe for more than a short stay ;-)

Warm regards
Martina
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 20 April 2019

We had a Great stay. It is a nice hotel slightly out of the centre but good service and reasonably priced. It was a 15 minute walk from the centre but trams are efficient and go from the end of the road.

Room tip: Small room good value
Date of stay: April 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Alan Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Deputy General Manager at Alma Hotel, responded to this reviewResponded 30 April 2019

Dear Trelyon

Thank you very much for taking your time to review us! How nice to hear your enjoyed your stay during Sechselaeuten! It was so nice to have you with us!!
See you next year again!
Warm regards
Martina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2019 via mobile

It was my first time staying at this hotel. A lone business traveller, my room was upgraded on arrival to an enormous space which is quite unfamiliar for Zurich hotel rooms.
The hotel was spotlessly clean.
Room and bathroom had very nice touches like slippers, earplugs, quality moisturiser etc.

Breakfast had lots of choice including non dairy milk which again is not found in some Zurich hotels.

The spa facilities looked very nice, unfortunately I had no time to utilise, I will next time!

Date of stay: March 2019
Trip type: Travelled on business
Thank AdayAway1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Stv. Betriebsleiterin at Alma Hotel, responded to this reviewResponded 10 April 2019

Dear AdayAway1

5 out of 5! We love it! Thank you for this great review! So nice to hear you felt good in our hotel!
We are looking forward to see you soon again.

Warm regards
Martina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2019

Thanks a lot dear Lady's First Team. I had a fabulous stay at your property. I felt very much at home. I appreciated the fact that most of the staff knew my name. Also, the breakfast team was very nice with respecting my gluten allergy (coeliac).

Date of stay: February 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Julioca88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Stv. Betriebsleiterin at Alma Hotel, responded to this reviewResponded 25 March 2019

Liebe Julioca88
What a nice feedback! Thank you very much for this! It is very nice to hear you felt at home.
We are looking forward to see you soon again.
Warm regards
Martina Flück

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2019

Wonderful place, very centered, great breakfast and staff so nice.
We enjoyed all of it. Some of the rooms are rather small for 2 people and you might want to ask for a larger room if you stay as a couple

Date of stay: February 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Adventurer701254
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TeamZurich, Stv. Betriebsleiterin at Alma Hotel, responded to this reviewResponded 25 March 2019

Dear Adventurer

5 out of 5! We love it! Thank you for this great review! We are happy you liked our hotel. Thank you for taking the time to share your experience!
See you soon again.
Warm regards
Martina Flück

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2019

I had to put 3/5 because TripAdvisor won't let me give 3.5, but that's my score for this hotel. Here's why....

Good things first.

This hotel is really clean, just sparking, and that can only be great when you're staying somewhere. The staff are super, very helpful, polite, friendly and very welcoming. You couldn't ask for more from them. They were informative and they even offered my colleague and I a bottle of water each in the morning to take with us for our journey when we left.

I love that the hotel had real keys. Proper keys you had to put in the lock, so none of that faffing around when you get upstairs and the magnetic "key" you've been given doesn't work and you have to go all the way back downstairs to get another, which can seem like a long journey when you've been travelling and are tired and just want to sleep.

The rooms are spacious and have everything you could need. There's a mix between a wood burning stove and a real fire in the lobby of the hotel, which makes it smell really homely when you walk in. There's an honesty bar with apples and things as well as the bar bit. Tea and water are free, and possibly coffee as well - although I can't remember and don't want to mislead anyone.

The hotel is also in a great location, close to transport links and Lake Zurich, really central.

So you might be wondering: why only 3.5?

Well, my room was on the first floor and I could hear everything the person in the room above was doing. Not what they were saying or the telly or anything, but if they walked to the bathroom, I heard it. If they moved their suitcase, I heard it. So that was a bit disconcerting and had I been spending more time in the room I think it would have annoyed me.

The bed in the room was small and I mean small. I'm not sure I've slept in a bed that size since I was a child. It was almost a single, but not quite. I was staying there alone, but I don't see why - when the room was more than big enough to house a double bed - I had to sleep in a single bed just because I was sleeping in the room on my own. The bed was also fairly short. I'm tall (not freakily, but just taller than average) and don't enjoy sleeping with my feet hanging down over the end of the bed, so this shaved marks off my final score.

Then finally the breakfast. The breakfast was ok, but the only "hot" option was the lukewarm scrambled egg, which looked particularly unappetising. I looked at them for three breakfasts, but didn't try them. My colleague said they were "okay". The cheese was nice, but fairly bland and unexciting, sticking to "safe" cheeses rather than those with great flavour, eg Philadelphia, brie, Babybel. There was cereal and stuff, and I'm sure a lot of people really like a continental breakfast, but I do like having a bit more than that. There was a good selection: cake; cold meats; yoghurts and selection of bread. What I'm saying is it wasn't a bad breakfast, nothing was off or old, but nothing really stood out, and I guess that's what I want in a hotel breakfast. I want something really nice, something that makes me want to come down and have breakfast. I mean, I'm working away, I have to find my joy somewhere and for me it's at breakfast. This one just didn't grab me, but it was totally edible and I'm sure some people really love it.

So that's why it's a 3.5. But all the things listed above could easily be changed. It wouldn't take much, but it would make a massive difference to guests, I think.

Room tip: Try to get a room that doesn't have anyone above you.
Date of stay: February 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sophiemacmac
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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