We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Hotel with Fantastic Staff!”
Review of Hotel Helmhaus

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Helmhaus
Ranked #11 of 139 Hotels in Zurich
Certificate of Excellence
Philadelphia, US
Level 5 Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“A Great Hotel with Fantastic Staff!”
Reviewed 15 April 2008

My husband and I stayed at the Helmhaus Hotel in Zurich April 2-6, 2008. Our stay was wonderful, thanks to the great assistance we received from Kuni Steiner and her colleagues. Ms. Steiner answered all our travel questions and made our stay extremely pleasant and carefree. She provided us with many valuable insights on the city.

The breakfast that we enjoyed at the Hotel was presented with a flair for eye appeal and tasted every bit as good as it looked. The wait staff greeted us each morning and took pride in their employment, not even seeming to think of it as such.

The room was very comfortable and on the morning of our departure, we opened the windows to enjoy the beauty of giant snowflakes making their way down to the street below. If you have not yet explored Zurich, we encourage you to do so. Plus the excellent train transportation makes it easy to travel around the country. We were blessed to see the Matterhorn in all its splendor.

  • Liked — The staff at the hotel
  • Disliked — Everything about the Helmhaus Hotel was superb!
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank journeyready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

863 reviews from our community

Traveller rating
    592
    222
    41
    6
    2
See reviews for
129
360
92
188
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Matawan, New Jersey
Level 6 Contributor
178 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 12 April 2008

My husband and I stayed here for 4 nights in March. After much research we decided on Helmhaus. What a great choice we made.

The hotel was perfect for us. It was in an absolute wonderful location, close enough to everything, yet far enough not to be too noisy.

The hotel staff was extremely friendly and helpful, the breakfast was very nice, and the room clean and comfortable.

We would definitely stay again and tell others to do the same.

  • Liked — Location, location, location.
  • Disliked — room was a little small.
  • Stayed March 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sugarmag13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville
Level 6 Contributor
119 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 26 March 2008

Helmhaus is perfectly located right by the Grossmunster. A 2 minute walk across the bridge gets you to the best part of the Bahnhoffstrasse shopping. Another 5-10 min walk gets you to the Opera house and the boats on the Lake. Hotel is smallish, clean, extremely friendly service. Tiny elevator but they took our stuff upstairs for us. Room not huge but adequate and nicely furnished, comfortable bed and decent sized bathroom with deep tub. Free use of hotel's internet hookup downstairs. Breakfast buffet was good- cold cuts, bread items, fruit, muesli, juice and coffee, also champagne. Overall, the location and the price made it a good value in an expensive city.

  • Liked — Location and friendly staff
  • Disliked — rooms on the small side
  • Stayed March 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank klgmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 March 2008

My husband and I took my mother and two-year old son for a two-week visit to Zurich in late February. We did a lot of research online to find a hotel that was family-friendly but, had the location and European flavor that we all craved. The hotel was perfect. From the wonderful staff that greeted us every morning and evening to the clean, modern and comfortable rooms, it was really a pleasure to come "home" to the hotel each night. My son had his own bed and the room was big enough for the three of us to each have our own space and my mom's room was just next door so, it was extremely convenient for us. My son still asks to go back to the hotel room!

The breakfast every morning was great as well, The breakfast room was warm and intimate without being cold or ever crowded. And it was nice to see more than the traditional continental breakfast.

Finally, I would like to mention that we were in walking distance to everything from Old Town and the Limmat to the Bahnhofstrasse and the train station. It made it so much easier for us to plan and maximize our days. We will definitely return to the Helmhaus next time we are in Zurich.

  • Liked — The great location
  • Disliked — Nothing except the street cleaners on weekday mornings bur, we were in the city!
  • Stayed February 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank SwissCIS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 February 2008

Spent one Sunday night at the Helmhaus and found it quiet, clean and small (both hotel and room). Receptionists were very helpful. Served good continental breakfast. Very close to the lake and easy to get to from the airport by train to Stadelhofen station. Trains go direct every half hour at 02/32 minutes and cost CHF6. Situated right next to Grosse Munster and close to lot's of good restaurants. I ate a great Italian meal at La Cantina which is in the main street behind the Grosse Munster. Would stay there again. Booked through Opodo and got great deal on hotel with flight from London.

  • Liked — Location and price
  • Disliked — Small room
  • Stayed February 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank jonesc01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 6 Contributor
111 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 28 October 2007

Stayed at Helmhaus for five nights in October. A 10 minute walk along the Limmat River would take you to Hauptbahnhof (the main railway station)). A few more minutes and you'll be at the Sihlquai terminal; this is where the excursions depart. Splendid views from the bridges that run across the Limmat River. Very close to Lake Zurich as well.

There is a tram stop less than 100 metres from the hotel and if you wanted to catch a train to the airport, you can get a ticket for 6 francs.

It was a wee bit noisy on the 2nd floor when the windows were left open. I didn't mind as I preferred to have the air conditioning on most of the time and the windows closed. Perfect base to explore Zurich and its surroundings.

There is wireless internet access in all rooms plus a PC at reception that is available at no extra cost to all guests. Breakfast was quite sumptuous too.

Please note that the Swiss power sockets are different from the rest of Europe. The receptionist was able to assist with a suitable adapter.

  • Liked — Location
  • Stayed October 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Morningsider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, England
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 October 2007

Stayed at the Helmhaus with my wife for a 3 night stay in Zurich (Mon - Wed.) Staff extremely helpful and very quick with a welcome drink. Rooms good size, very clean and tidy. We got a First Floor room and had no issue with street noise. Buffet breakfast pleasant and adequate with a reasonable choice available. Absolutely marvellous location for the bars and restaurants of Zurich's Old Town.

  • Liked — Location
  • Disliked — No coffee making facilities in the room
  • Stayed October 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank lennytheloiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zurich hotels
Old Town
Hotel Adler
Hotel Adler
#20 of 139 in Zurich
781 reviews
Old Town
Storchen Zurich
Storchen Zurich
#4 of 139 in Zurich
762 reviews
Enge
Hotel Glaernischhof
Hotel Glaernischhof
#12 of 139 in Zurich
438 reviews
Show Prices
Show Prices
Show Prices
Seefeld
Small Luxury Hotel Ambassador a l’Opera
Old Town
Widder Hotel
Widder Hotel
#2 of 139 in Zurich
471 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Helmhaus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Helmhaus

Property: Hotel Helmhaus
Address: Schifflaende 30, Zurich 8001, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#1 Family Hotel in Zurich
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#11 Luxury Hotel in Zurich
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Helmhaus 4*
Number of rooms: 24
Official Description (provided by the hotel):
Look forward to Zurich’s smallest and most centrally located hotel. Each of our 24 rooms has just recently been completely renovated. A high quality design interior, comfortable bathrooms in warm colours, an individually adjustable air condition system for the summer time and new sound-proof windows promise a relaxing sleep.At the Hotel Helmhaus history and modern comfort connect in a remarkable way. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo, Hotels.com, Ctrip TA, Priceline, Agoda, Ebookers, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Hotel Helmhaus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helmhaus Swiss Quality zürich
Hotel Helmhaus Swiss Quality

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing