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“Another Great Stay” 5 of 5 bubbles
Review of Hotel Helmhaus

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Hotel Helmhaus
Ranked #10 of 138 Hotels in Zurich
Certificate of Excellence
Benfleet, United Kingdom
Level Contributor
232 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Another Great Stay”
5 of 5 bubbles Reviewed 7 April 2014 via mobile

Have stayed here before and will return again when next in Zurich.
This is a lovely, friendly hotel and all the staff go out of their way to help.
It is a comfortable hotel with a good breakfast.
Andre, the Manager and Mario on reception are always wanting to ensure you enjoy your stay.
It is well situated in the centre of Zurich within walking distance of all the wonderful sights.
There is a tram stop nearby and the main station is about 20 minutes walk.

Stayed April 2014, travelled with family
Helpful?
3 Thank Lorraine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 14 April 2014
Grüezi Lorraine W

Thank you very much for having been our guest again.It is always a pleasure to welcoming you back to our little historical Hotel Helmhaus.
Your compliments about the friendliness and helpfullness of all our team members are very much appreciated and have been communicated.

We wish you all the best and look forward to seeing you the next time.

Your Helmhaus Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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813 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Moscow, Russia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

In this hotel feels almost like home. Rooms are big and neat, very friendly staff.
Location is also very convinient.
Breakfast I found very well organized, not a big choice but in a same time you can find everything.
Quality of sleep is good.
The only thing is that if you are a basketball player or just a high person you might feel uncomfortable, because I felt that ceiling is about 2 meters high)))

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Julia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 14 April 2014
Grüezi Julia R

It is a pleasure to know that you felt „almost like home“ at our little Hotel Helmhaus Zurich.
For our Swiss Breakfast buffet we want to provide quality instead of quantity. Therefore it consists of mostly Swiss products of high quality, partially self-made or directly from local farmers.
Your compliments about the friendliness of our team members have been duly shared.

We wish you all the best. Your Helmhaus Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 20 March 2014

I really like the location. The rooms are small but if u are looking for a chill place just to rest and relax this is the place. Not a big nightlife near but public transit is everywhere. Gym is about a block away and the shopping district is right outside. When I went the staff was younger and able to help me with the night life.

  • Stayed June 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Chuckh116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 14 April 2014
Grüezi Chuckh116

Thank you for your recent stay at our Hotel Helmhaus Zurich, the smallest and most centrally located Four-Star hotel oft he city. It is nice to know that you especially valued our location in the Oldtown of Zurich, with easy access to public transportation and gyms as well as the most major sights.
Just recently we have secured a special deal with the "Silhouette" gym just a few minutes from our hotel, so our guests can work out there for a reduced price.

We wish you all the best. Your Helmhaus Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 11 March 2014

We stayed at Helmaus for 4 nights less than a week ago and we highly recommend it. A great location, near the Zurich river and lake, Tram station a few meters from the hotel. The staff are extremely friendly and helpful. The room we got, with parquet floor, was well kept and clean. Breakfast was good with variety of products. Very easy to arrive at the hotel from Zurich airport through Zurich main station. We definatly would like to be back to this hotel when in Zurich next time

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DVD49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 14 April 2014
Grüezi DVD49

Thank you for having been our guests and for taking the time to share your thoughts with other travellers and us.
We are delighted to know that you had such a good time when staying at our historical yet modern Hotel Helmhaus. Your compliments about the quality of service and facilty have been shared with our team members.
And by booking with us directly your guests can ensure to get the best rooms at the best rates.

We wish you all the best and look forward to seeing you again in the future.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palo Alto, California
Level Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

We landed in Zurich after a long trip from San Francisco. The staff and manager were so extremely welcoming it was a great first impression of Swiss people. We accidentally booked a room for 1 person (not being used to differentiate between booking for 1 person vs 2) but the manager straightened it our right away and we were led to a very quaint European style room. The lobby is very modern, clean and that warm apple drink they served us was just amazing. Felt like apple pie in a drink :). The room was elegant, very small as we expected coming to Europe and clean. The bathroom could use a major update and didn't seem to match the rest of the room. The hotel is walking distance to shopping and public transportation, as well as restaurants. Just remember that the rooms are close to the street and being New Years Eve we heard all the sounds/noises/fireworks that went on til 3 am :). We didn't mind it but be cautious if you are a light sleeper. Breakfast was nice with eggs cooked to order and nice pastries. Wonderful stay and would stay again.

Room Tip: Having a room facing the street was nice for us take in the sights and sounds of Zurich, but ask for...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChefUzma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 5 March 2014
Grüezi ChefUzma

Thank you for having been our guests and for taking the time to share your thougths with other travellers and us.
It is a pleasure to see that you had a wonderful stay with us over New Years Eve and that you appreciated the efficiency upon check in as well as our services above all else.
Most of our bathrooms have been renovated between 2007 and 2012, and the last three will be brought up to date this summer. Also all our rooms feature sound-proof windows so even our light-sleeping guests can experience a more comfortable sleep.
And by booking directly with us guests can ensure to get the best rooms at the best rates.

It would be nice to welcoming you again in the future to our Hotel Helmhaus, the smallest and most centrally located Four-Star hotel of Zurich, and we wish you all the best!

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
162 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 bubbles Reviewed 27 February 2014

My employer booked me at the Hotel Helmhaus so I had no idea what to expect. I was pleasantly surprised from the central location in the old heart of Zurich to the very accommodating check-in (imagine a handsome manager taking your bags up to your room!) to the little sweets in the lobby to nibble on. The room was modern, spacious (for Euro rooms) and comfortable. The breakfast was filled with fresh breads, jams, cheese, deli meats, fruit, cereals and more. The only sad part was leaving after only 1 day and night but this was because I had to move on for my business trip. I would like to return and will definitely stay at the Hotel Helmhaus for business or pleasure again. I highly recommend it.

Room Tip: choose a room on the higher floors
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  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MarcoPro2050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 5 March 2014
Grüezi Marco P

What a pleasure to know that your stay at our Hotel Helmhaus was such a pleasant surprise for you and that there is no reason to be angry with your employer having chosen our hotel for your stay :-)
Our efforts are to make business and private travelers alike feel comfortable within the walls of our nearly 700 years old building. And this is from the warm welcoming upon arrival to any thing our guests might need upon departure - even when it means having a handsome manager taking care of your luggage! And our hearty Swiss breakfast buffet with its mostly Swiss products of high quality provides a good start for a busy day.

We look forward to welcoming you again in the future, whether on private or on business travel, and we wish you all the best!

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

We were very happy with our 2 night stay in this small, modern hotel. The welcome at reception, the room, free wifi, very nice breakfast, the cleanliness of the hotel were all to our liking. Helpful advice cheerfully given was always available. The location was also good, near the river and lake and Old Town, and a walk to Bahnhofstrasse and Bahnhof (too far with bags though). Our room was a Superior double and was very spacious.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Christinee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 5 March 2014
Grüezi Christinee

We are delighted to know that you had a comfortable stay at our Hotel Helmhaus and that all our services and facilities were to your liking. Your compliments have been duly shared with our team.

Thank you for having chosen our Hotel Helmhaus for your stay in Zurich, and we look forward to seeing you again in the future.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Helmhaus

Property: Hotel Helmhaus
Address: Schifflaende 30, Zurich 8001, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#1 Family Hotel in Zurich
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#10 Luxury Hotel in Zurich
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Helmhaus 4*
Number of rooms: 24
Official Description (provided by the hotel):
Look forward to Zurich’s smallest and most centrally located hotel. Each of our 24 rooms has just recently been completely renovated. A high quality design interior, comfortable bathrooms in warm colours, an individually adjustable air condition system for the summer time and new sound-proof windows promise a relaxing sleep.At the Hotel Helmhaus history and modern comfort connect in a remarkable way. ... more   less 
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Also Known As:
Helmhaus Swiss Quality zürich
Hotel Helmhaus Swiss Quality

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