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“Location and Service Excellence”
5 of 5 bubbles Review of Hotel Helmhaus

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Hotel Helmhaus
Ranked #10 of 138 Hotels in Zurich
Certificate of Excellence
Boston, Massachusetts
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Location and Service Excellence”
5 of 5 bubbles Reviewed 30 May 2014 via mobile

Arrived late afternoon from a long flight, room ready, little local vino on arrival, luggage brought to an excellent room with enough space and romantic feel. The location close to great restaurant was just what we wanted. The breakfast is to die for, got us ready for a drive up to the alps.

Stayed May 2014, travelled as a couple
Helpful?
Thank Fredrik G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 4 June 2014
Grüezi Fredrik G

It is a pleasure to know that not only your time at our little historic yet modern hotel itself proved to be comfortable and enjoyable. But also our rich Swiss breakfast buffet with high quality products provided you with a good start for your tour through our country. We hope you enjoyed the rest of your trip through Switzerland at least as much as you enjoyed your time in Zurich.
Thank you for having been our guests, and we look forward to welcoming you again to the smallest and most centrally located Four-Star hotel of Zurich.

Your Helmhaus Management Team.
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820 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Jupiter, Florida
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

Location is good, right near many tram stops, you can go anywhere by tram or foot. The reception staff was very warm and helpful. The breakfasts were over the top as they had scrambled eggs in addition to the usual European fare. Very classy, the best jams, yogurt,
pastries, toasts, fruit. Breakfast is included and a good deal. The hotel is boutique, in a very old building, rooms are rather small but enough. Bathroom has a marvelous large tub. Soaps and shampoos of high quality as was everything in the hotel. I am fussy, I can't find fault with this hotel, the bed was the best!

Room Tip: I believe they are all great rooms, on our floor the 3rd, all the doors were closer to elevator, no...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pineapplehorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 4 June 2014
Grüezi pineapplehorse

We are delighted to read that we met your expectations with everything our hotel has to offer. Not only do our rooms feature high class Swiss mattresses and quality bath products of the Swiss line RITUAL among many other amenities – all those intended to make our guests feel as comfortable and relaxed as possible. But also with a rich and full Swiss breakfast buffet with many local delicacies to start the day and a location with many major sights in walking distance our guests can explore your wonderful and nice city at its fullest.
Mediaval charme mixes with modern comfort at the smallest and most centrally located Four-Star hotel of Zurich, and our team lives that tradition.

We wish you all the best! Your Helmhaus Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redmond, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

this is a great hotel right in the heart of old town. compared to other hotels in the area, the rooms, beds, and bathrooms are big! If you are staying in the summer the rooms all have air conditioning. the breakfast is fantastic!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DiasFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 4 June 2014
Grüezi DiasFam

Thank you for having chosen our Hotel Helmhaus for your stay.
It is nice to know that especially with the comfort of our newly renovated rooms as well as the quality of our Swiss breakfast buffet we have made your stay at our hotel and in Zurich even more enjoyable. The high quality Swiss mattresses, the individually adjustable airconditioning for the warm months and the sound-proof windows enhance the comfort of our rooms even further.

We wish you all the best and look forward to seeing you again in the future. Your Helmhaus Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
201 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

We stayed two nights in this delightful little hotel and enjoyed it immensely. While we drank our welcoming drinks, our bags were taken up to our room and by the time we entered the lights were on, there was music playing in the background and chocolates on our pillow. That evening we requested a cup of tea and a tea tray with a selection of teas was bought to our room. All the staff we encountered were very friendly and helpful. Breakfast was very satisfying with a choice of cereals,yogurt, pastries and rolls, spreads, cheeses and cold meats. Eggs, bacon and sausages were also available in a Bain Marie.
We found our room quite spacious and modern and the shower was the best we've experienced after traveling for three weeks around France and Belgium.
If arriving at the main train station, it is only 4 stops away on the No 4 Tram and an easy walking distance from the Tram stop. The location in the Old town is in the heart of everything a tourist to Zurich would wish for.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Panda055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 4 June 2014
Grüezi Panda055

Thank you for having been guests to our traditional and historical yet modern Hotel Helmhaus. It is a pleasure to read that everything during your stay, from the very first step into our mediaval building upon your arrival was to your satisfaction. It is the little things that can make a big difference. And by delivering the quality we promise we want our guests to enjoy those little special things, i.e. the high class personal service by our team members or the delicious products at our rich Swiss breakfast buffet, partially self made or from local farmers.

It would be nice to welcoming you again in the future and we wish you all the best.

Your Helmhaus Management Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
8 reviews
5 of 5 bubbles Reviewed 23 May 2014

Traveled with my baby of 5 month and a friend.
We were warmly welcomed by the lovely receptionist who offered us a local white wine while checking in.
Also all the stuff there, with no exception are very professional, helpful & welcoming.

The breakfast buffet is very good with lots of verity & fresh food.
(I'm VEGAN & had a nice verity also. They had a soy milk for my coffee & cereals, a verity of breads & fruits, vegetables, James & margarine).

The room was very clean & spacious with large wardrobe & I received a baby bad.

The location is the best in Zurich. Very central. A hip side of the river with lots of boutiques, restraints & cafés (some are open late).

Will definitely come back.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IraCopel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 4 June 2014
Grüezi IraCopel

It is a pleasure to know that our team with its service and helpfulness could contribute to a comfortable stay of yours.
We know that little personal touches make a big difference. Therefore everything from the newly renovated rooms with wooden floors and individually adjustable air conditioning, the high quality Swiss breakfast buffet with its partially self-made products, the seasonal welcome drink to the high class service provided by our team members is intended to make our guests feel comfortable and special.

We look forward to welcoming you and your family back to the smallest and most centrally located Four-Star hotel of Zurich, and we wish you all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Regina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 18 May 2014

This is a nice hotel, comfortable rooms and a good breakfast but Switzerland is impossibly expensive unless your on an expense account. The hotel is hard to find and very central but plan on parking 1/2 mile away and paying $ 40 a day to park. Bavaria is cleaner, more beautiful and much better value

Room Tip: Bring earplugs if you like to sleep with the window upen
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 4 June 2014
Grüezi Greg D

Thank you for having been guest to our historical yet modern Hotel Helmhaus in the Oldtown of Zurich. It is a pleasure to know that you experienced our hotel as a nice one with comfortable rooms and a good breakfast.
We understand that for travellers to Switzerland price levels are high. In the Hotel Helmhaus we want to provide our guests with a high class personal service and modern facilities in a medieval and charming building. And by booking with our hotel directly our guests can ensure to get the best rates – they might even receive upgrades free of charge, as you did.
Our location is indeed very central, with very convenient walking distances to most major sights. Information about our location and parking facilities can be found on our website or received by contacting us directly. Additional information about prices and costs can easily be obtained from wideranged sources.
Certainly tastes differ when it comes to travel destinations. Zurich and its surroundings provide different options and sights of interest than Bavaria. With its museums, the Lake, the Oldtown area, the close proximity to the mountains and other very interesting towns and places much is done to keep Zurich staying the very attractive travel destination it already is.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 May 2014 via mobile

My husband and I recently stayed at Helmhaus in Zurich, only because the rail trip we were doing had to start in Zurich, we had never planned to stay. Turns out that this was by far the best part of our trip! The hotel is lovely, rooms are quite spacious compared to the other hotels we have stayed in in Europe. Staff were fabulous, the lovely lady on the evening shift at front desk was fantastic and gave us so many good tips on Zurich. Would absolutely stay here again, without a doubt.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Hayley T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 4 June 2014
Grüezi A TripAdvisor Member

Thank you for having been our guests, even though the stay was not planned. Thus we are even more delighted that not only had you chosen our historical yet modern Hotel Helmhaus but also have we contributed to a very good start of your vacations.
It is nice to know that we could convince you with our newly renovated rooms with their sound-proof windows, the friendliness and helpfulness of our team members as well as the quality of our facilities and services.

It would be nice to welcoming you again in the future, and we wish you all the best.
Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Helmhaus

Property: Hotel Helmhaus
Address: Schifflaende 30, Zurich 8001, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#1 Family Hotel in Zurich
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#10 Luxury Hotel in Zurich
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Helmhaus 4*
Number of rooms: 24
Official Description (provided by the hotel):
Look forward to Zurich’s smallest and most centrally located hotel. Each of our 24 rooms has just recently been completely renovated. A high quality design interior, comfortable bathrooms in warm colours, an individually adjustable air condition system for the summer time and new sound-proof windows promise a relaxing sleep.At the Hotel Helmhaus history and modern comfort connect in a remarkable way. ... more   less 
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Also Known As:
Helmhaus Swiss Quality zürich
Hotel Helmhaus Swiss Quality

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