We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“comfortable” 4 of 5 bubbles
Review of Hotel Helmhaus

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Helmhaus
Ranked #10 of 138 Hotels in Zurich
Certificate of Excellence
washington, va
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“comfortable”
4 of 5 bubbles Reviewed 22 July 2014

The three things that made our two nights at the Helmhaus most pleasant were the friendly reception, the intimate scale, and the ideal location. The room was quiet, the bed comfortable, the bathroom clean, and the buffet breakfast adequate---but we were surprised to find the room and bathroom quite basic for a “Superior Double” and the breakfast somewhat minimal for a “Boutique Hotel.” On balance, however, we would without hesitation choose this hotel again for a return visit to Zurich.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank trimardWashington_Va
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 19 August 2014
Grüezi TrimardWashington_Va

Thank you for having been guests to our historical yet modern Hotel Helmhaus. It is a pleasure to read that you especially valued the friendliness of our team members and the comfortable athmosphere.
Our rooms have been renovated between 2007 and 2012, and instead of providing too many unnecessary things in them they feature comfort and quality products. These are i.e. individually adjustable air condition, products of the Swiss line RITUAL, free Wifi internet access, sound-proof windows and many others.
For our Swiss breakfast buffet we use only high quality products, mostly from Swiss companies and local farmers, partially self-made.

It would be nice to welcoming you again in the future, and we wish you all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

814 reviews from our community

Traveller rating
    555
    214
    37
    6
    2
See reviews for
121
341
87
180
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Linden, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

This is one clean and classy boutique hotel. Perfect location downtown near the beautiful lake. It is close to fine restaurants, shopping areas and great sights. I was so impressed with the top notch service from check in, management, breakfast staff and cleaning staff. It wasn't cheap but you get what you pay for and more. Love it!!!!!!!!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sedwd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 23 July 2014
Grüezi sedwd

We are delighted to read that we could convince you with the service provided by our team members as well as with the quality of our rooms and our hotel’s location.
We know that money matters to most travellers, and therefore we want to provide quality instead of quantity to make our guest’s stay as enjoyable as possible. And by booking directly with our hotel guests can ensure to get the best rooms at the best rates.

We wish you all the best. Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

Very pleasant small hotel, nice location, attentive service. Room was large and clean with very comfortable beds. Tea/coffee facilities are not standard in the room, but on request they will provide this.
The breakfast is excellent, plenty of choice.

Room Tip: We had a room at the front, but as the hotel is located at small side street, it was very quiet.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aslun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 23 July 2014
Grüezi Aslun

It is a pleasure to know that you had such a comfortable stay at our Hotel Helmhaus. With continual improvements of services and facility, i.e. new Swiss mattresses, carefully selected products for our Swiss breakfast buffet etc. we aim at making our guests‘ stays as enjoyable as possible.

Thank you for having been staying with us and we wish you all the best.

Your Helmhaus Managament Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herzelia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 July 2014

Stayed with my wife Two nights . Located in a very good location, in the old town but walking distance to Bannhof strasse .
The hotel looks new and clean , modern, Large and nice rooms, outstanding service.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jacob O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 23 July 2014
Grüezi Jacob O

Thank you and your wife for having been our guests and for sharing your positive thoughts with other travellers and us. After extensive renovations throughout the past few years we can proudly offer updated and comfortable rooms with sound-proof windows, hard-wooden floors and many other features.
Our location in the heart of Oldtown Zurich is perfect for our guests to explore the sights of our wonderful city very easily since most of them are literally at the hotel’s doorstep. Our team members are happy to help with recommendations and hints 24 hours a day.

We wish you all the best. Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 12 July 2014 via mobile

My kids and I stayed here for one night recently and everything was perfect. The room was spacious, clean and very comfortable. Reception was very friendly and helpful. The location is great. We hope to go back next year and stay longer.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KTFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 23 July 2014
Grüezi KTFam

Thank you and your family for having been guests to our medieval yet newly renovated Hotel Helmhaus.
It is a great pleasure to know that you had a ‚perfect‘ stay. Your appreciation for the services provided by our team members as well as the comfort of our rooms has been shared with our team.
After extensive renovations in the past few years we are proud to present our rooms with a new comfort of hard-wooden floors, sound-proof windows, individually adjustable air conditions and many other features. And by booking with our hotel directly guests can ensure to get the best rooms at the best rates.

It would be nice to have you and your family staying with us again in the future, and we wish you all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

Mario and the entire staff made us feel so welcome with glasses of cold water in the lobby when we arrived and room with a bed big enough to fit our 5-year old. We needed to leave very early (5 am) the next morning and the hotel did an exemplary job of packing us sandwiches for the plane and arranging an excellent taxi service from the hotel to the airport. This hotel was the highlight of our 2 week trip through Italy and Switzerland though it was our shortest stay. Five stars.

Room Tip: Choose Room 52, its the Design Room with an attic ceiling and has a king size bed.
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank N G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 23 July 2014
Grüezi N G

Thank you and your family for having chosen our historcal yet modern Hotel Helmhaus for your stay. Especially when travelling with children one wants to make sure that everything goes smoothely and troublefree. It is nice to know that our team members have made your short stay a highlight of your trip. Guests who need to depart before the offical breakfast time are indeed encouraged to contact our front desk who will arrange for a small continental breakfast or little breakfast bags to go.
Your appreciation for our service has been duly shared with our staff members.

We wish you and your family all the best. Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
australia
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

We chose to stay at Hotel Helmhaus because it offered the most reasonably priced room for a family of 4, including 2 children aged 3 and 6 in a central location.

The location is in the heart of the the old town- amidst lots of shops and restaurants in a pedestrian zone. It is a 1-2 minute stroll to the river, a 15 minute walk to the train station, and 10 minutes to Lake Zurich.

The room was clean, modern and comfortable. WiFi was quick and convenient. I heard them offer free loan of an iPad to someone who commented they didn't bring their laptop. Nice to know that they have thought of the small details to help enhance their guests' stay. Service was friendly and reliable. One of the front counter team went out of their way to phone around to organise a doctor's appointment for one of our girls, and printed maps, etc.

There was a fine assortment of food and fresh fruit in the included breakfast.

They also offer laundry service- a full load for 20 CHF, a service I feel is very helpful and would have taken advantage of it it weren't the start of our trip. I only wish it was available in our hotel now in Lucerne!

We enjoyed a great 3 night stay, and would choose this hotel again if we returned to Zurich.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank jess07Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helmhaus, General Manager at Hotel Helmhaus, responded to this review, 23 July 2014
Grüezi jess07Australia

Thank you and your family for having been guests to our Hotel Helmhaus, the smallest and most centrally located Four-Star hotel in Zurich.
We are delighted to know that you especially appreciated the quality of our services as well as the features that are at our guests‘ disposal, i.e. iPads to rent for free, free high speed internet and laundry service.
We understand that when travelling especially with children one wants to make sure that everything goes as smoothely as possible. We hope that your daughter feels better again and appreciate your gratitude for our service.

It would be nice to welcoming you and your family back to our Hotel Helmhaus, and we wish you all the best.

Your Helmhaus Management Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Zurich hotels
Old Town
Hotel Adler
Hotel Adler
#17 of 138 in Zurich
4.5 of 5 bubbles 702 reviews
Old Town
Storchen Zurich
Storchen Zurich
#5 of 138 in Zurich
4.5 of 5 bubbles 693 reviews
Seefeld
Romantik Hotel Europe
Romantik Hotel Europe
#13 of 138 in Zurich
4.5 of 5 bubbles 336 reviews
Show Prices
Show Prices
Show Prices
Old Town
Widder Hotel
Widder Hotel
#2 of 138 in Zurich
5.0 of 5 bubbles 444 reviews
Enge
Hotel Glaernischhof
Hotel Glaernischhof
#11 of 138 in Zurich
4.5 of 5 bubbles 387 reviews
Seefeld
Small Luxury Hotel Ambassador a l’Opera
Show Prices
Show Prices
Show Prices

Been to Hotel Helmhaus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Helmhaus

Property: Hotel Helmhaus
Address: Schifflaende 30, Zurich 8001, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
#1 Family Hotel in Zurich
#7 Business Hotel in Zurich
#9 Romantic Hotel in Zurich
#10 Luxury Hotel in Zurich
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Helmhaus 4*
Number of rooms: 24
Official Description (provided by the hotel):
Look forward to Zurich’s smallest and most centrally located hotel. Each of our 24 rooms has just recently been completely renovated. A high quality design interior, comfortable bathrooms in warm colours, an individually adjustable air condition system for the summer time and new sound-proof windows promise a relaxing sleep.At the Hotel Helmhaus history and modern comfort connect in a remarkable way. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotel.de, Agoda, Hotels.com, Booking.com, Travel Republic (UK), HRS, Ebookers and TravelUp so you can book your Hotel Helmhaus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helmhaus Swiss Quality zürich
Hotel Helmhaus Swiss Quality

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing