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“Clinically efficient, like the rest of Zurich”
Review of Sorell Hotel Rutli

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Sorell Hotel Rutli
Ranked #52 of 137 Hotels in Zurich
Certificate of Excellence
Reviewed 6 December 2013 via mobile

The Sorell Rutli is perfectly located for those travelling by train and first timers who want to be a stone's throw from the old town attractions. The rooms are clean, service is efficient (if not exactly warm) and everything works. Breakfast is simple but sufficient. There is little excess but given the prices in Zurich, this is best for a modest budget.

Stayed: December 2013, travelled with family
1  Thank Happy2bHome_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded 14 December 2013

Dear guest

Thank you very much for your stay at Hotel Rütli and for sharing with us your valuable feedback.
We are glad to hear that you were satisfied with the cleanliness and location of the hotel.

It was a pleasure to have you as our guest and we look forward to welcoming you back again soon.

Best wishes

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222 - 228 of 549 reviews

Reviewed 1 December 2013

The location of this hotel is perfect for Zurich. It's 5 min away (literally!) from the actual train (i.e., S4 line). Despite being next to the train station, it is very quiet (I stayed a whole week), because it is on the other side of the river. Plenty of restaurants nearby, although be prepared to pay a high price for a tiny glass of wine! Breakfast deserves a special mention because it is very good (and included in my booking). The WiFi connection is reasonably good, although at times struggled a bit, I presume because of heavy usage from fellow travellers, but no complaints here. I liked the heating, which was easily controllable and quick to react. This was in winter. The windows could be opened. The room was comfortable, and so was the bed. The TV is an LCD of good quality and size, with plenty of channels in several languages, which is good for non-german speakers. There was a coffee machine in the room, with everything you would need to taste a good coffee.

  • Stayed: November 2013, travelled on business
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Thank George P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded 5 December 2013

Dear guest

We highly appreciate you sharing your most value comments with us.
We are delighted to read that you had an enjoyable time and that our rooms and breakfast in particular were to your liking.
It was a pleasure to have you as our guest and we hope that you will have the chance to visit us on a future occasion.

We are looking forward to welcoming you back again soon and wish you all the best.

Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2013

Location is good for the rail station and for night life Yet still in a quiet location.
All staff very helpful. Room had plenty of room and a novel solution to those that find bathrooms claustrophobic. Good breakfast (but no egg and bacon.) a little pricy but then that's Switzland.
River is round the corner The lake a 20minutes away.

  • Stayed: November 2013, travelled as a couple
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Thank RML935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded 12 November 2013

Dear guest

We would like to thank you for the good comments that we were able to receive.
We are glad to hear that you were satisfied with the hotel and its location and our staff. We are doing our utmost to continually improve our service. Your feedback helps us to check standard and to adapt these if need be. Regarding the breakfast it is right that we have no warm food
(e.g scrambled eggs, bacon and soups..)
We thank you again for your good comments and we look forward to welcoming you again as our guest.

Best wishes

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Reviewed 28 October 2013

We stayed on Oct 12th for one night. The front desk was courteous and helpful. The Swiss are not overly friendly people (at first), however, all of the staff were helpful and professional.

The room was nice with good wifi, comfortable bed and a great bathroom. The morning breakfast was plentiful with excellent coffee. Centrally located. A few minutes walk from the train station and easy to walk to old town Zurich. highly recommended!!

Room Tip: Ask for a room that does not face the front street - and on a higher floor - so you can avoid noises...
See more room tips
  • Stayed: October 2013, travelled with family
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1  Thank kcollett67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded 3 November 2013

Thank you very much for your recent stay at Hotel Rütli and for sharing with us your positive and detailed review.
We are delighted to read that you enjoyed your time with us. We will gladly forward your positive comments about our friendly staff and the coffee quality. It was a pleasure to have you as our guest and we hope that you will have the chance to visit us on a future occasion

Yours sincerely

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Reviewed 28 October 2013

We stayed here for two nights and the hotel was great. The price each night was very reasonable. Rooms were clean, modern, and provided us with everything we needed. The breakfast was pretty good and the hotel lobby has all the amenities you could want. It's located just outside of the city center so it’s a very walkable distance from the train station and all of the main attractions in Zurich. All in all, a great place to stay if you’re in the city for a short period of time and plan on being out-and-about in the city for most of the day.

  • Stayed: September 2013, travelled as a couple
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Thank Jeff_and_Lisa_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded 3 November 2013

Dear guest

We highly appreciate you sharing your most value comments with us.
We are glad to hear that you were satisfied with the hotel and especially with the breakfast buffet. We are pleased that Hotel Rütli and Zurich stays in good memories.

All the best for your future and we look forward to welcoming you again as our guest.

Best wishes

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Reviewed 28 September 2013

We were quite disppointed by the lack of friendliness at this hotel. While it was convenient, clean and a reasonably comfortable place to stay, and breakfast was very nice, I certainly would never go back there. The waitress at breakfast was the only friendly person. The reception staff were abrupt, avoided eye contact and didn't smile or make you feel welcome at all. It appearred to be a major effort to have to deal with the guests. There was also no air-conditioning when there was a need for cooling.

  • Stayed: September 2013, travelled with family
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1  Thank Cassandra A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik John H, Manager at Sorell Hotel Rutli, responded to this reviewResponded 3 October 2013

Dear guest

Many thanks for your feedback. We will do our utmost to improve our service in your interest.
We are glad that you a satisfied with our nice friendly woman at the breakfast.
Because of the airconditioning we will take the necessary measures.

It would be nice if we could prove ourselves during your next visit and to show that we can be better than the last time. Please let us know directly.

Best wishes

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Reviewed 22 September 2013 via mobile

Perfect coffee break with a lot of cheeses and delicius bread. The rooms are clean and organized. All the services are ok. The location is nice too because is in the middle of downtown with many stores to visit. Sure I will come back!

  • Stayed: September 2013
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1  Thank Janarbcamargo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik John H, Leiter Front Office at Sorell Hotel Rutli, responded to this reviewResponded 29 September 2013

Dear guest

Many thanks for taking the time to give some feedback.

We are very glad to hear that you had an enjoyable stay and loved the cheese.
We hope to see you again.

Best regards

The Rütli Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sorell Hotel Rutli

Address: Zaehringerstrasse 43, Zurich 8001, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Old Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
#34 Family Hotel in Zurich
#40 Business Hotel in Zurich
#41 Romantic Hotel in Zurich
Price Range: £139 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sorell Hotel Rutli 3*
Number of rooms: 66
Official Description (provided by the hotel):
In the heart of Zurich, at the entrance to the charming Niederdorf (lower town). Business and leisure guests will be pampered and surprised by our attentive host team. Especially relaxing of course is a stay in one of our Premium rooms. The hotel is surrounded by boutiques, restaurants, bars, museums, cinemas and theatres. Even the lake promenade and Zurich main station are within walking distance. ... more   less 
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Also Known As:
Sorell Hotel zürich

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