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“business trip” 4 of 5 bubbles
Review of Swissotel Zurich

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Swissotel Zurich
Ranked #36 of 138 Hotels in Zurich
Redmond
1 review
“business trip”
4 of 5 bubbles Reviewed 23 May 2014

Good Hotel . will recommend and others to stay. nice p lace to eat . clean rooms. place is under renovation making the lobby a bit uncomfortable. easy access to transport.

More choices in the in rooms services would be better

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Da D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review, 30 May 2014
Dear Da D
Thank you for your feedback and greetings from Zurich! If you stay a next time with us, just let us know what we can offer you for your roomservice, our chefs are creative! Warm regards, Jenny Cardinaud - Emotions Manager
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2,110 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Jerusalem, Israel
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 May 2014

,Friendly helpful staff, goof facilities, and close to the tram and train stations for easy access to Zurich city centre minutes by train to the airport
, a cosy room with panoramic view and a comfortable bed
Gym and pool nice with lovely view. No free wi-fi in the room

Only that there's construction in the lobby. Once that's done, everything will be great

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shmuel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review, 23 May 2014
Dear Shmuel S
Thank you for your review! If you join our Loyality program "Swissôtel Circle" you enjoy free WiFi Swissôtel worldwide- I hope to welcome you back. Warm regards, Jenny Cardinaud - Emotions Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
80 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

Swissotel was under renovation when we were staying there in April.
The place looks a lot older than I expected but still we had a great time here.

It was easy to find parking spaces. The room and beds were big and comfortable. Mcdonald's was available downstairs if you need a midnight snack. Restaurants aplenty around the area. Receptionist was helpful and the breakfast is great!
And then, there's a view!

I've got everything we wanted and needed!
Swissotel definitely added to our Swiss experience!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank apriltan18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review, 30 May 2014
Dear apriltan18
Wow, this is a great compliment that we added to your Swiss experience - thank you! Warm regards, Jenny Cardinaud - Emotions Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

The location of the Hotel is great , right across from Oerlikon Station which is 5 mins from Zurich airport and 6-7 mins from main train station and very close to old town. We spend 5 days in Swissotel and were really impressed with the outstanding service of the staff. The 3 folks that really went beyond our expectation were Luca, Antonia n Mike. All 3 made our stay really comfortable . We reached Zurich the day of my birthday and my husband want to take me out for dinner & he had asked Luca for recommendations. The place they recommended was great , amazing food and when we returned to our hotel they had left a birthday card and cake for us. WHich was really sweet of the staff. We could go and ask them on recommendations on food to buying chocolates and gifts for our girls. They were really helpful. They help us rent the car and since we don't speak German helped us with setting up the navigation system . We were in Europe for 2 weeks and the service and staff at Swissotel was the best and had exceeded our expectation. expectations. I would definitely be staying at Swissotel again if I ever visit Zurich and will be recommending it to my family and friends. Thankyou Luca, Antonia & Mike for making our stay in Zurich so pleasant and comfortable.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SSha1kh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review, 24 May 2014
Dear SSha1kh
Thank you for your wonderful review - I am so glad that we could exceed your expectations. We are also happy to have Luca, Antonia and Mike in our team, and I will directly forward your great feedback to them. I hope to welcome you back one day! With my best regards, Jenny Cardinaud - Emotions Manager
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Bern
2 reviews
5 of 5 bubbles Reviewed 20 May 2014

Please visit this hotel. Very charming and reliable service team.
Is totally a haven and would love to be back and enjoy all their other facilities.
Visit them and make yourself a very memorable Swiss

  • Stayed May 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Jeanette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review, 21 May 2014
Dear Jeanette C
THANK YOU for this charming and great review! Short and lovely! Sunny regards from Zurich, Jenny Cardinaud - Emotions Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
263 reviews
195 hotel reviews
common_n_hotel_reviews_1bd8 399 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

The location of this hotel is really nice, since it is across the street from the Oerlikon train station, which is easily accessible from the airport and the main train station in Zurich. There are frequent trips to each of these locations from here, which made it convenient.

The hotel lobby is currently undergoing renovations, but the renderings will make this place look really nice. There is a Starbucks located in the lobby, and a couple of computers that you can use. The concierge desk is a little strange since there is an employee sitting at a random desk in the middle of the lobby without any signage.

Check in was really nice and quick. The person remembered us and our room number later in the day, so the customer service was nice. We also called for a cork screw, and they all called us by name and quickly came to the room to open the wine bottle.

The room is basic. It was decorated really well. The bed was comfortable, and there were a lot of different TV stations in many languages. The shower had amazing pressure. The only downside is that the bathroom is a bit small, and the toilet is located right next the door and the toilet paper is located on the other side of the bathroom. Why not mount the roll right next to the toilet, like under the sink.

There is a nice gym on the 32nd floor with a great pool. It has really nice views of Zurich.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BoysInNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review, 21 May 2014
Dear BoysInNY
Greetings from Zurich and thank you for your review! As you have stated correctly we are in our last meters of renovation. The desk in the middle of the lobby is mine! Our new concept allows, that we are the lobby's hosts, being flexible with our laptop. Is there a next time at Swissôtel Zurich? I am more than happy to invite you for a coffee at my desk!è Warm regards, Jenny Cardinaud - Emotions Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Feldkirch, Austria
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

Spent three nights last week at this property. We had meeting space on the 31st floor + eight sleeping rooms. Perfect in every way. All requests were handled promptly; the catering breaks and lunches were outstanding and plentiful to please guests from Latin America, Asia and all over Europe. When the construction is completed around the train station the location will be even better.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FEBennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Swissotel_Zurich, Leiter Gästebetreuung at Swissotel Zurich, responded to this review, 24 May 2014
Dear FEBennett
What a great review! Thank you, I am more than happy that your stay (for 8 rooms) and meetings was better than expected. I send you sunny regards from Zurich, Jenny Cardinaud - Emotions Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Swissotel Zurich

Property: Swissotel Zurich
Address: Schulstrasse 44, Zurich 8050, Switzerland
Phone Number:
Region: Switzerland > Canton of Zurich > Zurich
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Zurich
#22 Business Hotel in Zurich
#28 Romantic Hotel in Zurich
#30 Luxury Hotel in Zurich
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Swissotel Zurich 4.5*
Number of rooms: 347
Official Description (provided by the hotel):
Zurich’s tallest luxury hotel, Swissotel Zurich is ideally located close to Zurich’s business, cultural, shopping and entertainment areas and just 5km from both Zurich Airport and Zurich’s city centre. The 347 contemporary rooms and suites reflect an elegant & modern style, featuring panoramic views of Zurich and the superb Swiss Alps. You’ll enjoy a full range of leisure facilities such as the Amrita Spa & Fitness centre, which offers invigorating treatments and has a spectacular rooftop infinity pool. Meet friends or colleagues for cocktails at Le Muh Bar; enjoy fine dining at Restaurant Le Muh privé and creative Swiss meals at Le Muh léger. Swissotel Zurich’s Convention Centre is the perfect setting for any event or conference and caters for up to 1000 participants. All rooms are non-smoking. ... more   less 
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Also Known As:
Swissotel Zurich zürich
Swissotel Zurich Hotel zürich

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