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David T

Lovely stay in Zurich...

4.0 of 5 bubblesReviewed 10 Jul 2019
Lovely stay in Zurich...the property was convenient to the main train station. The entire staff was helpful and friendly. everything. My only issue was that the mattresses were a bit firm for my liking..for the price point I would expect more plush mattresses...but that’s more of a personal preference.
Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
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Urs S, General Manager at EMA House Hotel Suites, responded to this review
Responded 11 Jul 2019
Thank you very much David - we highly appreciate your lovely review. Great to see that you felt well taken care of by our Service Desk team and that overall you had an enjoyable stay.
I regret that the firmness of our mattresses were not ideal for your liking. We take valuable feed-backs like yours into our considerations when refurnishings are coming up again.
Urs Schaerer, Director

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews washing machine full kitchen living room tram stop spacious apartment well equipped kitchen the main train station old town every morning great place to stay home away from home quiet neighborhood excellent stay zurich hb continental breakfast definitely stay here again limmat river
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Reviewed 3 July 2019

I stayed at Hotel Ema several years ago. We placed our breakfast order the night before and it was served in our room when we awoke. The breakfast was delicious, especially after a perfect nights sleep. I don’t know if it was the bed or bedding but I do know I slept like a baby. The location is a block or two away from the main streets but easily accessed. The hotel is on a quiet street, but close to all.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank KSFColorado
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 4 July 2019

What better compliment could a Hotel get than guests who sleep like a baby - thank you very much KSF Colorado! We would be delighted to welcome you soon again at the contemporarily designed and fully air-conditioned EMA House Hotel Suites.
Urs Schaerer, Director

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Reviewed 3 July 2019

Excellent apartment suite. Quiet area but only a ten minute walk to old town/city center; also near a tram stop. Challenging to drag luggage uphill from train station, so taxi from airport is recommended.

Date of stay: June 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Teja714
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 4 July 2019

Thank you very much Teja714 - we are delighted that your expecations in your stay at the contemporarily designed and fully air-conditioned EMA House Hotel Suites were met. May we welcome you some other time again?
Urs Schaerer, Director

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Reviewed 3 July 2019

We had a great stay at EMA House. We were traveling with our two older children and the suite we had was perfect for our family. Such a beautiful property with beautifully laid out suites. The service at the front desk was top notch as well!

Room tip: Bring comfortable shoes for walking as getting to Lake Zurich is a bit of a hike.
Date of stay: June 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Jenanddari
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 3 July 2019

Thank you dear Family!
We highly apreciate your kind and motivating review and we are very glad that you enjoyed your family stay at the contemporarily designed and fully air-conditioned EMA House Hotel Suites. Please visit us some other time again.
Urs Schaerer, Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2019

We (family of 4) stayed here in June ‘19 for 2 x nights. We stayed in a 1 bedroom Executive Suite, with 2 x single beds placed in the spacious living room for the girls.

The daily room service breakfast was always a feast fit for a king and service from all staff was excellent throughout the stay.

The hotel is a 5 minute walk from the main train station and main shopping area. It’s also a 2 minute from the Lammat River which is a popular swimming spot for locals trying to cool down on a hot summers day. Beware of the strong currents - but enjoy the refreshing dip!

We’ll definitely be back!

Date of stay: June 2019
Trip type: Travelled with family
1  Thank MJCinSYD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 3 July 2019

Thank yo very much dear Family - your kind review is a lovely reward for the entire team. We are delighted to see that you had a memorable family stay at the contemporarily designed and fully air-conditioned EMA House Hotel Suites. We are looking forward to welcome you soon again.
Urs Schaerer, Director

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Reviewed 26 June 2019

We had a beautiful one-bedroom apartment with a well-equipped kitchen and a washer/dryer, which was great because we were there for 8 days and because Zurich is an expensive city. With a tram stop across the street, getting around could not have been easier or more efficient. The EMA House is within easy walking distance of the main train station and the commercial center of Zurich on the days you are not in a rush to get to a meeting. With a kitchen, we were able to save some money on expensive restaurant bills.

As comfortable as the apartment was, the staff were the real stars. They could not have been more helpful to us. We knew nothing about Zurich or how it functioned, but they told us how to make our stay there as easy, informative, and comfortable as possible.

I would highly recommend this hotel to anyone in Zurich for business or a pleasant vacation.

Date of stay: June 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank Curiosity67172078718
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Urs S, General Manager at EMA House Hotel Suites, responded to this reviewResponded 27 June 2019

Thank you very much Curiosity!
Your wonderful review is a real treat for the entire team. Your feed-backs motivates us to keep up the quality level of our services as well as of our facilities. We would be delighted to welcome you again soon at the contemporarily designed and fully air-conditioned EMA House Hotel Suites.
Urs Schaerer, Director

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