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“Excellent Modern Hotel”

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Sheraton Zurich Hotel
Ranked #20 of 138 Hotels in Zurich
Certificate of Excellence
Reviewed 5 March 2014

This hotel is brand new and it is wonderful. The rooms are spacious. The food in the restaurant and bar are excellent. The staff was very helpful and friendly. The tram is literally just outside the door with only a ten minute ride to old town. Also, a train stop to the airport is only three minutes away by the tram. The view of the Alps from our room was cool. I would definitely stay there again.

  • Stayed: February 2014, travelled as a couple
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Thank Michael V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SvenLehmann, General Manager at Sheraton Zurich Hotel, responded to this reviewResponded 7 March 2014

Dear Michael V,

Thanks so much for your fantastic review about our hotel here on TripAdvisor. It's great to read that you had the chance to experience all our outlets and services and fully enjoyed the comforts of your room together with the view that came along with it.

We are looking forward to see you soon again at Sheraton Zurich,

Sven Lehmann
Complex General Manager

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400 - 406 of 589 reviews

Reviewed 3 March 2014 via mobile

Just finished my First visit to the new Sheraton Hotel in Züri West. The Hotel is well connected to the City by Public Transport (approx 7 Min). Big parking Garage at a reasonable price of CHF 25 for 24H. The room is what you would expect. Service is very professional and up to the standard. Will come again. Highly recommendet.

Stayed: February 2014, travelled on business
Thank Rosolaccio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SvenLehmann, General Manager at Sheraton Zurich Hotel, responded to this reviewResponded 5 March 2014

Dear Rosolaccio,

Thanks so much for taking the time to review us here on TripAdvisor and choosing us for your recent stay in Zurich. Fantastic that you enjoyed the location of our hotel and the ease of connection that comes along with it as well as the service level provided to you - much appreciated, and we will make sure to pass it on to our associates.

We are looking forward to welcome you soon again at Sheraton Zurich.

Best wishes,

Sven Lehmann
Complex General Manager

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Reviewed 3 March 2014

This hotel is brand new and everything works. This is a high class Sheraton business hotel.
You have a very nice lounge on the 10th floor. if you come by car you have a perfect parking garage just under the hotel with a lot of space in.

Room Tip: The rooms against the railway may give you some noice
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  • Stayed: February 2014, travelled on business
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Thank Andrew18985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SvenLehmann, General Manager at Sheraton Zurich Hotel, responded to this reviewResponded 5 March 2014

Dear Andrew18985,

It's great to read that you enjoyed your time to the fullest while staying with us - especially our Sheraton Club Lounge on the 10th floor together with all included amenities and services for our Club Guests. I am pleased that we met your expectations and were able to provide everything that you needed and where looking for at our Sheraton Zurich Hotel.

Should one of your next trips bring you to Zurich again, we hope to welcome you back with us.

Warm regards,

Sven Lehmann
Complex General Manager

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Reviewed 23 February 2014

Stayed here for a night. The brand new hotel has a good garage (but too expensive - 25 CHF per night) and is a more or less business oriented hotel. I received a junior suit as a platinum member and had an overall nice experience. Lots of glass windows within a new developing area of Zurich. I like the proximity to the airport (by car) and do not have to pay freaky prices like at the Park Hyatt. As long as the rate is below or at 200 CHF I would opt for the new Sheraton in Zurich. Did not have the chance to check out BF as I had to leave too early. Room service was great and the lounge looked nice.
Bed was good, Rain shower was soothing and the Internet worked well.
I appreciated that all SPG platinum amenities were given without me having to ask for them...nice!

Room Tip: get that platinum membership level for suite upgrades
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  • Stayed: February 2014, travelled on business
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1  Thank VfB 1893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SvenLehmann, General Manager at Sheraton Zurich Hotel, responded to this reviewResponded 4 March 2014

Dear VfB 1893,

Many thanks for taking the time to review us here on Trip Advisor and for staying with us during your last visit in Zurich.

We are pleased to hear that you enjoyed the facilities and atmosphere in your room in our newly opened Sheraton Hotel as well as the close proximity from the airport to our location in the urban area of Zurich West. Great that you felt well taken care of by our staff and received all the amenities as expected – we will make sure to pass this on.

Looking forward to welcome you back with us soon - where you then also hopefully have the chance to try our F&B Outlets on the lower ground.

Warm regards,

Sven Lehmann
Complex General Manager

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Reviewed 12 February 2014

It is a pleasure to stay at such a new and modern hotel. This property is spotless, ultra modern and extremely stylish. It's Swiss in the extreme -- efficient and flawless.

The rooms, lobby and common spaces are calming and muted. Perfect after a long day of travel. The rooms themselves are extremely well appointed. The beds comfortable and the bathrooms throughly modern and luxurious.

I had limited time in the hotel, but the concierge/SPG lounge was very nice with full breakfast that looked great.

Only issue is the location. It's only about 7 minutes from central Zurich via taxi or tram (right at the hotel -- worth figuring out how to get around). But certainly lacks the charm of being in a major, historic European city. It's a trade off of location and price -- significantly more affordable than the Sheraton downtown.

But I'm sure the growing business population on the west side of Zurich will keep the property well occupied and hopping.

Room Tip: Try to stay away from train and highway noise
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  • Stayed: February 2014, travelled on business
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1  Thank drosen85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven L, Complex General Manager at Sheraton Zurich Hotel, responded to this reviewResponded 18 February 2014

Dear drosen85,

Thank you for reviewing us here on TripAdvisor.

I am happy to read that you enjoyed the facilities and services within our hotel to the fullest as well as the comforts of your own room – even though you just stayed with us for a short time.
As you highlighted and pointed out right – we are based in the newly and up-and-coming quarter of town that is indeed different to the city center – with a vibrant and urban atmosphere once you get out of the hotel. Soon the area around the hotel will be developed further, including shopping facilities, resident buildings and other mixed used development units.

We hope to welcome you back with us on your next trip to Zurich.

Sven Lehmann
Complex General Manager

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Reviewed 1 February 2014 via mobile

Was the first time I visited Zurich in order to see some friends and discover a new city.
The hotel is located 7min by tram from the center and it's really easy to have access. The area around in not something special but if you are a person who likes "industrial" stuff go for it!
My room was located on 6th floor, which made me enjoy every morning my breakfast watching the city at the confortable couch/window.
A big thanks to Anne Marie the lifestyle ambassador for giving me the best spots of Zurich and taking care my needs as a client, Laura FO agent always helpful and ready for the extra step and also big thanks to the bartender(sorry for not remembering the name) with one of the greatest mojitos in Zurich!
Last thing, all the staff was relatively with what they were doing and always welcoming with a warm and big smile

Stayed: January 2014, travelled with friends
4  Thank Παναγιώτης Τ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven L, General Manager at Sheraton Zurich Hotel, responded to this reviewResponded 4 February 2014

Dear Παναγιώτης Τ,

Thank you very much for choosing the Sheraton Zurich Hotel for your first stay in the city of Zurich.

We very much appreciate your kind feedback and are delighted to learn how much you enjoyed your time with us here in up-and-coming Zurich West (the quarter that indeed used to be an industrial area and is in the process of being transformed into an urban and cosmopolitan neighborhood) and the level of service experienced by our associates – which we will make sure to pass on. We hope to see you back with us next time you are in Zurich!

Warm regards,

Sven Lehmann

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Reviewed 28 January 2014

This hotel is brand new and I echo the previous reviewer's positive remarks. The room was designed to perfection in my opinion. I stayed in room 926 on the club floor and liked everythign about the room: 1) Nespresso Coffee Maker 2) Amazing bed 3) Gorgeous bathroom with seperate bath/shower 4) Great work desk with 6 plugs and rolling computer chair 5) toblerone chocolates left on bed in the evening 5) Right next to the tram, which takes you to the city centre in 12 minutes.

Finally, the staff was extremely welcoming, professional and helpful. Even when I had asked for extra towels to be brought to the room, this was done within 2-3 minutes. They also provided us with excellent instructions on how to use the tram to get to the city centre and airport the folliowing morning. There is no need to use a cab in zurich, given how efficient the public transport system is.

  • Stayed: January 2014, travelled with family
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2  Thank melech99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sven L, General Manager at Sheraton Zurich Hotel, responded to this reviewResponded 30 January 2014

Dear Melech99,

Thank you very much for your visit at the Sheraton Zurich Hotel and for taking the time to review us here on Trip Advisor.

It’s great to read that you had a good time during your stay with us here in urban Zurich West and enjoyed the facilities and services in our hotel. Your excellent review is a nice praise for the whole team and we will make sure to pass it on.
Whenever it brings you back to Zurich in the future - may this be for leisure with your family or business, we hope to welcome you back again with us.

Best wishes,

Sven Lehmann
Complex General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Zurich Hotel

Address: Pfingstweidstrasse 100, Zurich 8005, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Escher Wyss
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 138 Hotels in Zurich
Price Range: £126 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Zurich Hotel 4*
Number of rooms: 197
Official Description (provided by the hotel):
Newly opened in January 2014, the Sheraton Zurich Hotel is in a lively area of the city, featuring several shops, bars and restaurants. It has free air conditioning, a fitness center, a 24-hour front desk and a sit-down restaurant. Public parking spaces are available on site. The spacious rooms at the Sheraton Hotel include a flat-screen TV with cable channels and free Pay-TV, an iPod docking station, a sitting area, and a Nespresso coffee machine. They also feature a private bathroom equipped with free toiletries. Complementary WiFi is provided in the room. Guests can enjoy dinner at the on-site restaurant or try a snack and drinks at the hotel bar. Several other restaurants and clubs can be found within half a mile. Zurich Train Station, the Paradeplatz and the Bahnhofsstrasse shopping street are all within a 3-minute drive of the hotel. Lake Zurich can be reached within 3 miles and Zurich Airport is 6 miles from the property. ... more   less 
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