We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Small Luxury Hotel Ambassador a l’Opera
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Room Service
Hotel Seehof(Zurich)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel NI-MO(Zurich)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Eden Au Lac(Zurich)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Restaurant
  • Room Service
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
  • Free Wifi
  • Breakfast included
Hotel Otter(Zurich)
View Hotel
  • Free Wifi
  • Breakfast included
Reviews (521)
Filter reviews
521 results
Traveller rating
327
149
33
7
5
Traveller type
Time of year
LanguageAll languages
More languages
327
149
33
7
5
Show reviews that mention
All reviewslovely hotelold townpillow menustadelhofen stationsmall balconywelcome drinkrooftop terracethe hotel is perfectly locatedgreat boutiquenespresso coffee machineexcellent locationwould definitely stay here againwithin walking distancetravel agentdesk staffperfect staynice bathroom
FilterAll languages
Updating list...
274 - 279 of 521 reviews
Reviewed 18 February 2014

With only a weekend in Zurich over Valentines, I wanted to make sure our visit was going to be luxurious, in a great location, quiet and most importantly value for money.
We certainly got what we paid for and more. Luxury was paramount from the moment we stepped off the tram, and walked to the hotel, it ouzzed period style, curb appeal and the charm we expected from this highly regarded boutique hotel. The location was in a quiet street, behind the Operanhaus, and next to the River Limmant. There were a few restaurants nearby, and a cafe, but the hotel restaurant is worth a try. Zurich is not cheap, but the restaurant was good value for money. We were invited to a wine tasting evening with the hotel management and staff on the Friday, which was a wonderful bonus, plenty of great wines to taste, and we met the hotel manager who managed to secure us a table in the hotel restaurant even though it was full for Valentines Day. Thank you. The rooms are well maintained, very clean and luxurious with a coffee machine, free wifi, remote controlled beds and extensive Tv Channels, not just the news !. But the front of desk staff are the hotels jewels... Each and everyone would acknowledge you as you walked in, make small talk about your day, and nothing was too much trouble, from ordering a early morning taxi, to breakfast rolls for the journey.
Getting around Zurich was very easy and convenient, be adventurious and frugal, the number 4 and 11 tram from the airport (4 chf each, (much cheaper then the 60 chf taxi ) we bought a 72 hour pass from the Tourist Information in the train station for the trams, trains, museum and galleries, also included was a cruise around the lake. This cost 37 chf each... Worth every franc !

Room Tip: Ask for an upgrade in quieter months.
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MRSBUDD002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorOpera, General Manager at Small Luxury Hotel Ambassador a l’Opera, responded to this reviewResponded 21 February 2014

Dear “MRSBUDD002”.

Wow, many thanks for this lovely comment! It was great to hear that you enjoyed your Valentines weekend with us and that you appreciated the luxury throughout the Hotel, our location, our Restaurant Opera and the Manager cocktail on Friday. Moreover, we have been very delighted to read that you call our front desk employees “the hotel jewels” -with pleasure we will forward your compliments to them.

We would be pleased to welcome you soon back wit us.

Rudolf E. Zehnder / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2014

We have made it a habit to stay at this very fine city hotel whenever we are in Zurich. An attentive front desk group can make anything happen from your concerns within the hotel or indeed outside reservations for events and restaurants. The rooms are well maintained and clean with all the amenities you could expect from a small luxury hotel. A weekly cocktail generally on Fridays, has the general manager and key staff meeting any guest who wishes to attend. A superb restaurant that serves a broad range of tastes and can even cater to quick service for the nearny Opera performances makes this a great pied a terre in Zurich.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Adrian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorOpera, General Manager at Small Luxury Hotel Ambassador a l’Opera, responded to this reviewResponded 21 February 2014

Dear “bedrich72”.

Thank you so much for this great comment. It is a great honor for us that you always stay in our Hotel Ambassador à l’Opéra whenever in Zurich.

Moreover, we are pleased to read that you appreciate our helpful employees, the weekly manager cocktail and that you recommend our gourmet Restaurant Opera to Tripadvisor users.

We are looking forward to your next visit.

Rudolf E. Zehnder / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2014

The Ambassador is centrally located and a beautiful facility. The staff at the hotel are wonderfully helpful and friendly. Front desk staff went above and beyond with directions, dinner reservations and all around great service. Thanks!

Stayed: January 2014, travelled as a couple
1  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorOpera, General Manager at Small Luxury Hotel Ambassador a l’Opera, responded to this reviewResponded 5 February 2014

Dear “David L”

Wow, many thanks for your kind comment and the 5-star score! We are delighted that you enjoyed your stay with as and that you appreciated our location in the city center and our helpful and friendly employees. With pleasure we will forward your compliments to them.

We are looking forward to your next visit.

Rudolf E. Zehnder / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

We stayed in this hotel for 2 nights during our family vacation. The hotel upgraded our room free of charge to accomendate the baby crib which was very nice.
hotel is at a nice location where you can walk to shopping streets and the lake.
breakfast is on the simple side but we are ok with it.

the only thing that bothers us a little bit is the small elevator, because the hotel was built long time ago so it's a bit awkward trying to fit baby stroller in it. overall a nice hotel.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank just2havefun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorOpera, General Manager at Small Luxury Hotel Ambassador a l’Opera, responded to this reviewResponded 23 January 2014

Dear “just2havefun”.

Thank you for this great comment! It was a pleasure to read that you appreciated the free room upgrade and our location in the city center.

It would be great to welcome you soon back with us!

Rudolf E. Zehnder / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

Im glad that i stayed in that hotel. Just payed around 200 Euro for 2 people plus breakfast.
Many hotels in Zürich are overrated. When we arrived the service was very friendly, upgraded our room, gave us a check for 2 drinks at the bar for free. Also the parking is much more cheaper than the official parking (20 Franken instead of 45).
The room was clean and big enough. The walking distance to the City Center is around 10-15 min by walk. You can go easily by train as well.
We tried the room service, which came really fast with good quality.
We would come back again for sure!!!

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAmbassadorOpera, General Manager at Small Luxury Hotel Ambassador a l’Opera, responded to this reviewResponded 8 January 2014

Dear “Jo K”.

Many thanks for your comment and the 5 star rating! We are pleased that you appreciated the friendly service, the free upgrade and our location close to the city center.

We are looking forward to your next visit!

Rudolf E. Zehnder / General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews