Stayed in a master room for four wonderful nights with our young baby. There was plenty of space to spread out and the little tyke loved crawling around the new carpet in the room. She also loved the huge copper bathtub that was in the bedroom, not that bathroom. I liked how it allows you to enjoy the view outside - of the fields and horses.
There was not a great deal of storage space, with just one small wardrobe with a single rail and not many hangers. No coat rack, we made do with putting our jackets and coats on chairs and the floor length mirror (that was a nice touch!). In the bathroom, there wasn't much space to lay out the bits and bobs of creams and potions around the sink.
For such a big room, it was a waste that the bed was only queen size. Having said that, it was nice and comfy.
The TV and technology in the room was amazing, the most high tech room I've stayed in. There was a smart TV in the room. We could watch Netflix and even stream our own videos and play music on the Bose speakers from our private cloud. A pity that the iPad in the room only displayed information on the hotel and didn't allow internet access. Thankfully, we had our own and the wifi worked very well.
This place is very dependent on the butler service, which is great if you like calling up (they are very responsive and lovely). I'd prefer it if some things are ready for use in the room already, such as a tea tray and kettle. Note that there isn't a minibar fridge. Seems like the expectation is to have drinks in the bar/lounge or call the butler.
The complimentary breakfast was great, with nicely updated classics. The traditional English breakfast came with all the right frills - mushroom, tomato, baked beans, bacon, sausage and blood pudding. Other options included smoked haddock kedgeree, and scrambled duck egg with smoked salmon. I liked how there was a cold buffet spread and the hot option cooked to order.
George and team went out of their way to make us feel comfortable. George was always checking that the baby was okay and coaxing a smile out of her. One of the front office staff stopped dropped what she was doing to walk me up to the room and turn on the radiator in the bathroom for me.
There was a slightly unpolished feel about this place. It's new - only opened in Jan 2014. There are some things that don't quite work (the desk lamp had a broken arm already), and there were some small oddities - toiletries weren't replaced even though they were obviously running low. When we ordered breakfast in bed at the last minute, toast wasn't provided with our full English breakfast. The tea tray had uncaffeinated options on the first day but these weren't replaced subsequently. These are very small niggles, which I suppose is due to them being an independent outfit (it has a sister hotel in Bury St Edmunds) and not part of the well-oiled machinery of a multinational chain. I very much enjoyed the personal touch and the warmth of this place. Definitely worth the five stars.
Last, and by no means least, there was a lovely afternoon tea with full service - sandwiches, assorted cakes and pastries, and life-changing scones. These are what scones are meant to be - somehow somewhat light and crisp on the outside and soft inside, not cloying and stodgy like most, of course with heavy slathers of clotted cream and jam. Beautiful.
- Official Description (provided by the hotel):
- Swynford Manor is an exclusive weddings & events venue located between Cambridge and Newmarket in the UK. We offer a beautiful venue and grounds for amazing weddings and fantastic corporate functions & events. Accommodation in our 13 luxurious bedrooms is available for guests attending events. ... more less
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